Md. Code Regs. 36.10.13.10

Current through Register Vol. 51, No. 22, November 1, 2024

Section 36.10.13.10 - Surveillance System Design Standards for Class A and Class B-1 Sports Wagering Facility Licensees

A. Except as set forth in §B, this regulation is only applicable to the holder of a Class A sports wagering facility license.

B. The Commission may require the holder of a Class B-1 sports wagering facility license to comply with any or all of the requirements of this regulation.

C. A sports wagering licensee shall install in its facility a surveillance system that complies with the requirements of this regulation.

D. A sports wagering licensee's surveillance system shall be reviewed and approved by the Commission under Regulation .11 of this chapter.

E. A sports wagering licensee's surveillance system shall include:

(1) Light sensitive cameras enabled by:

(a) Lenses of sufficient magnification to monitor activity at each betting window, kiosk and other sports wagering related areas and activities in a facility;

(b) Lighting which is continuous and of sufficient quality to produce clear video recordings and still pictures; and

(c) 360-degree pan, tilt, and zoom capability, without camera stops, configured to clandestinely monitor and record:

(i) Transactions conducted at each betting window, kiosk and other sports wagering related areas and activities in a facility;

(ii) Transactions conducted in the cashiers' cage and any satellite cage including the face of each individual transacting business with a cashier;

(iii) Transactions conducted at ticket redemption units and automated teller machines;

(iv) Activity in the count room;

(v) Movement of cash and cash storage boxes within the facility;

(vi) Entrances and exits to the facility;

(vii) Activities in all other restricted areas; and

(viii) Other areas and events designated by the Commission;

(2) A monitor room located in the facility:

(a) Staffed by employees of the sports wagering licensee's surveillance department 24 hours per day; and

(b) Equipped with:

(i) A communication system capable of monitoring all security department communications;

(ii) Connections, direct or through a documented communication protocol with the security department, to all facility alarm systems;

(iii) A surveillance failure notification system that provides an audible, as well as a visual notification, of any failure in the surveillance system or the digital video recording media storage system;

(iv) An emergency power system, tested by the sports wagering licensee in the presence of the Commission at least once a year, which can be used to operate the surveillance system in the event of a power failure;

(v) Computer terminals permitting event notification to, and read only access by authorized surveillance department employees to, the Class A licensee's sports wagering platform;

(vi) An updated photo library, consisting of photographs that are no more than 5 years old, of all current employees of the facility;

(vii) A copy of the Class A sport wagering facility licensee's floor plan required under COMAR 36.03.10.17.04B;

(viii) A copy of the procedures addressing the evacuation of the facility in the event of fire or other emergency required under Regulation .13 of this chapter; and

(ix) Copies of the surveillance system contingency plans required under Regulation .11 of this chapter;

(3) Digital video recording capability equipped to:

(a) Superimpose the date and time on all monitoring and recording;

(b) Identify and locate, through the use of a meter, counter, or other device or method, a particular event which was recorded;

(c) Identify on video recording disks or other storage media the type of media player and software prerequisite to viewing the digital images; and

(d) Be authenticated through use of an embedded video verification encryption code or watermark;

(4) Audio recording capability in the count room that is:

(a) Installed and disclosed to employees of the facility; and

(b) Consistent with the Courts and Judicial Proceedings Article, §§ 10-401-10 -414, Annotated Code of Maryland; and

(5) An access system which:

(a) Controls:

(i) Physical and logical access to the surveillance system; and

(ii) Physical access to the surveillance monitor room; and

(b) Restricts access to the security administration capabilities of the system.

F. A sports wagering licensee shall configure its surveillance system to record all areas and transactions enumerated in §E(1) of this regulation with a resolution of 4 common image format at a minimum of:

(1) For a standard definition camera, 30 frames per second; or

(2) For a high-definition camera, 15 frames per second.

G. A sports wagering licensee may configure its surveillance system to record activity in areas of the facility not covered by §E of this regulation at a reduced frame rate with a resolution of 4 common image format, as follows:

(1) Public areas shall be recorded at a minimum frame rate of 15 frames per second; and

(2) Areas not accessible to the public shall be recorded at a minimum frame rate of 7.5 frames per second.

H. Except as provided in §I of this regulation, a sports wagering licensee shall retain surveillance recordings:

(1) For a minimum of 7 days for transactions or events in the areas covered under §E of this regulation; and

(2) For a minimum of 14 days for transactions or events in the areas covered under §F of this regulation.

I. Upon the request of the Commission or a law enforcement agency that has proper jurisdiction over the facility, a recording shall be retained and stored in accordance with the directives of the Commission or law enforcement agency pertaining to that recording.

J. Except as provided in this regulation, a surveillance system shall be under the exclusive control of a sports wagering licensee's surveillance department.

K. A sports wagering licensee shall provide the Commission with timely and unfettered access to its surveillance monitor room, surveillance system, and all transmissions.

L. A sports wagering licensee shall timely comply with a request from the Commission to:

(1) Use, as necessary, any monitor room in the facility;

(2) Display on the monitors in its monitor room or in the Commission's on-site monitor room any event capable of being captured by the surveillance system;

(3) Relinquish control of a camera or monitor;

(4) Discontinue monitoring a particular camera or recording activity captured by it;

(5) Make a video recording or photograph of any event capable of being captured by the surveillance system; and

(6) Restrict or deny access to a recording or photograph.

M. A surveillance system may not be remotely accessed from a facility outside the surveillance monitor room without the prior written approval of the Commission.

N. An entrance to a surveillance monitor room may not be visible from the facility floor.

Md. Code Regs. 36.10.13.10

Amended effective 49:1 Md. R.16, eff. 1/13/2022