Section 11-700-9 - Administration and standards(a) The administrator is responsible for ensuring that the appropriate level of supervision is provided.(b) The administrator shall not allow personal care aides or homemakers to perform any service that is not within their scope of duties.(c) The supervisor shall perform a supervisory visit of all employees providing client services at each client's residence at least once a year.(d) The home care agency shall:(1) Establish written job descriptions that specify the qualifications and experience of each category of personnel and the type of activity each category of personnel may perform; (2) Establish written human resource policies that shall be given to each staff member, including but not limited to provisions concerning wage scale, hours of work, vacation and sick leaves, and use of car if provided, or mileage allowed if private transportation is utilized; (3) Document that every employee and volunteer, who has direct client contact, has documented evidence of tuberculosis (TB) clearance in accordance with the most current and updated guidelines in chapter 11-164 Hawaii administrative rules prior to their first contact with clients;(4) Conduct background checks in accordance with section 321-15.2, HRS, to ensure that all employees and volunteers who provide client care or who supervise staff, including the administrator, do not have a history of a criminal conviction, abuse, neglect, threatened harm, or other maltreatment against children or adults bearing a rational relationship to the duties and responsibilities of their position in accordance with state and federal laws, and prudent business practice. Relevant charges include but are not limited to assault, abuse, neglect, threatened harm, or theft;(5) Maintain client records, job descriptions, and human resource reports and policies; and(6) Maintain confidentiality of all records pertaining to clients', and make the records available only to authorized personnel as required or allowed by law. [Eff 8/10/2018] (Auth: HRS §§ 321-9, 321-11, 321-15.2) (Imp: HRS §§ 321-11, 321-14.8, 321-15.2)