Section 11-700-8 - Policies and procedures A home care agency shall have policies and procedures that include:
(1) The scope of services offered, the conditions under which they are offered, and the geographic coverage;(2) Provisions to prohibit discrimination against any prospective or current client based on race, sex, including gender identity or expression, sexual orientation, color, religion, ethnicity, country of origin, gender, or marital status to receive home care services in the geographic area of the home care agency;(3) Provisions to establish that services provided are specified under the service plan and regularly reviewed by the supervisor;(4) Provisions to establish that the supervisor and all staff shall become familiar with and follow the service plan;(5) Requirements for the contents and maintenance of client records that shall include but not be limited to;(A) A record for each client; and(B) Procedures for the staff to document information in the record about the services rendered to each client; and(6) An orientation program for all personnel rendering services to clients on the home care agency's policies and procedures and a continuous in-service education program. [Eff 8/10/2018] (Auth: HRS §§ 321-9, 321-11) (Imp: HRS §§ 321-11, 321-14.8)