N.M. Code R. § 17.11.16.17

Current through Register Vol. 35, No. 16, August 27, 2024

Section 17.11.16.17 - DISCONTINUANCE OR INTERRUPTION OF SERVICE

A. Discontinuance without prior notice. A LEC may discontinue basic local exchange service to a customer without prior notice in the event of:

(1) a condition determined by the LEC to be hazardous;

(2) a customer's use of equipment in such manner as to adversely affect the LEC's service to others;

(3) a customer's tampering with, or negligently or intentionally damaging or destroying equipment furnished and owned by the carrier; or

(4) unauthorized use of service provided by the carrier.

B. Discontinuance with prior notice. Pursuant to 17.11.16.18 and 17.11.16.19 NMAC, a LEC may discontinue basic local exchange service to a customer with prior notice:

(1) for nonpayment of a delinquent account for basic local exchange service; or

(2) for failure to post a security deposit or guarantee.

C. Temporary interruption without notice. A LEC may temporarily and without notice interrupt service for an operational emergency, necessary and unavoidable network maintenance, or reasons related to the public safety and welfare.

N.M. Code R. § 17.11.16.17

17.11.16.17 NMAC - Rp, 17.11.16.17 NMAC, 2-1-06