Each utility shall keep a full and complete record of all complaints which are made to it by its customers through the Commission. The record shall show the date and the character of the complaint and disposition made thereof. This record shall be open at all times to the Commission and shall be preserved for three years after date of final disposition of complaint.
Ala. Admin. Code r. 770-X-1-.05
Author: Alabama Public Service Commission
Statutory Authority:Code of Ala. 1975, §§ 37-1-32, 37-1-38, 37-1-57, 37-1-82.