Section 33.054 - Workforce Management The commission shall improve its management of supplemental nutrition assistance eligibility determination staff by:
(1) establishing clear performance expectations that can serve as the basis for performance assessments;(2) planning for anticipated staffing needs;(3) revising policies regarding overtime and accrual of compensatory time to ensure that eligibility determination staff members have access to supervisors as necessary;(4) assessing the effectiveness of training provided to new eligibility determination staff members; and(5) evaluating the compensation of eligibility determination staff members to determine if the compensation is sufficient to recruit qualified staff members and retain experienced staff members.Tex. Hum. Res. Code § 33.054
Added by Acts 2011, 82nd Leg., R.S., Ch. 1165, Sec. 2, eff. 9/1/2011.