Section 392.175 - Operator services, live operator to be provided, when1. As used in this section, the meanings of words and phrases shall have the same meaning as given to such words and phrases in section 386.020.2. A telecommunications company that provides operator services within this state shall enable a caller to access a live operator at the beginning of a call by a means that is easily and readily understood.3. The requirements of this section shall not apply to telephones located in any correctional or detention facility.