Section 443B-16 - Harassment and abuseNo collection agency shall oppress, harass, or abuse any person in connection with the collection of or attempt to collect any claim alleged to be due and owing by that person or another in any of the following ways:
(1) The use of profane or obscene language that is intended to abuse the hearer or reader;(2) The placement of telephone calls without disclosure of the caller's identity or with the intent to harass, or threaten any person at the called number; and(3) Causing expense to any person in the form of long distance telephone tolls, telegram fees, or other charge incurred by a medium of communication, by concealment of the true purpose of the notice, letter, message, or communication.