Section 7-16 - Investigations (a) Each adult day care facility shall establish a system of reviewing complaints and allegations of violations of participants rights and develop internal operating procedures for reporting and resolution of grievances. - (i) In order to ensure that participants continue to be aware of these rights and responsibilities outlined in Section 15, a written copy is to be prominently posted in a location that is available to all participants.
- (ii) Be informed in writing that the services of the Wyoming Ombudsman are available if participants have concerns regarding the services provided by the adult day care facility.
- (iii) Prompt efforts must be demonstrated by the facility to resolve grievances the resident may have, including those with respect to the behavior of other residents.
048-7 Wyo. Code R. § 7-16