Description of Record | Period to be Retained |
(a) Maps showing the location and physical characteristics of the utility plant | Until maps are superseded or 6 years after plant is retired, provided mortality data are retained |
(b) Engineering and original cost records in connection with construction projects | Until records are superseded or 6 years after plant is retired, provided mortality data are retained. An exception is allowed when a utility maintains approved continuing property records; then, engineering and original cost records need only be preserved for a period of 6 years after construction is completed. |
(c) Operating records | |
1. Station pumpage records | 15 years or 3 years after the source is abandoned, whichever is shorter |
2. Interruption records | 6 years |
3. Meter test records | Until the information in the meter test record is entered in the meter history record and the meter is tested again |
4. Meter history record | Life of meter plus 6 years |
5. Annual meter accuracy summary | 6 years |
6. Pressure records | 6 years |
(d) Customer records: | |
1. Complaint records | 3 years after the complaint is resolved |
2. Customer deposit | 6 years after refund |
3. Meter reading records used for billing | 6 years |
4. Billing record | 6 years |
(e) Filed rates and rules | Permanently |
Note: See also Investigation to Consider Proposed Changes to Records Retention Requirements for Electric, Gas and Water Utilities" adopted by the commission in docket 5-US-114, December 12, 2006, as amended March 19, 2009, for a more comprehensive listing of retention periods of specific records.
Wis. Admin. Code Public Service Commission PSC 185.19