Series 20-02 - Procedure For The Investigation And Resolution Of ComplaintsBrowse as ListSearch WithinSection 20-2-1 - GeneralSection 20-2-2 - DefinitionsSection 20-2-4 - Notice of HearingSection 20-2-5 - Investigation of ComplaintSection 20-2-6 - Conduct of HearingSection 20-2-7 - Disposition of ComplaintsSection 20-2-8 - PenaltiesSection 20-2-9 - Appeals