Section 21.5010 - Qualified Mediation Claim Criteria(a) Required criteria. An out-of-network provider that is a facility or a health benefit plan issuer or administrator may request mandatory mediation of an out-of-network claim under § 21.5011 of this title (relating to Mediation Request Procedure) if the claim complies with the criteria specified in this subsection. An out-of-network claim that complies with those criteria is referred to as a "qualified mediation claim" in this subchapter. (1) The out-of-network health benefit claim must be for:(B) an out-of-network laboratory service provided in connection with a health care or medical service or supply provided by a participating provider; or(C) an out-of-network diagnostic imaging service provided in connection with a health care or medical service or supply provided by a participating provider.(2) There is an amount billed by the provider and unpaid by the health benefit plan issuer or administrator after copayments, deductibles, and coinsurance, for which an enrollee may not be billed.(b) Submission of multiple claim forms. The use of more than one form in the submission of a claim, as defined in § 21.5003 of this title (relating to Definitions), does not prevent eligibility of a claim for mandatory mediation under this subchapter if the claim otherwise meets the requirements of this section.(c) Ineligible claims. This division does not require a health benefit plan issuer or administrator to pay for an uncovered service or supply.28 Tex. Admin. Code § 21.5010
The provisions of this §21.5010 adopted to be effective October 19, 2010, 35 TexReg 9300; Amended by Texas Register, Volume 41, Number 44, October 28, 2016, TexReg 8616, eff. 11/3/2016; Amended by Texas Register, Volume 43, Number 16, April 20, 2018, TexReg 2427, eff. 4/26/2018; Amended by Texas Register, Volume 44, Number 51, December 20, 2019, TexReg 8014, eff. 12/23/2019; Amended by Texas Register, Volume 48, Number 25, June 23, 2023, TexReg 3413, eff. 6/27/2023