Current through Register Vol. 54, No. 45, November 9, 2024
Section 54.189 - Default service customers(a) At the conclusion of an EDC's Commission approved generation rate cap, retail customers who are not receiving generation service from an EGS shall be assigned to the Commission-approved DSP in that service territory.(b) A DSP shall accept applications for default service from new retail customers when the customers comply with Commission regulations pertaining to applications for service, including those in Chapter 56 (relating to standards and billing practices for residential utility service) and accept all retail customers assigned to its default service who switch from an EGS.(c) A DSP shall treat a customer who leaves an EGS as it would a new applicant for default service.(d) A default service customer may choose to receive its generation service from an EGS at any time, if the customer complies with all Commission regulations pertaining to changing generation service providers in Chapter 57 (relating to electric service).(e) A DSP may not charge a fee to a retail customer for changing its generation service provider in a manner consistent with Commission regulations.