Grievances received by a JSU worker shall be routed to the designated JSU grievance coordinator for appropriate processing in accordance with this section. If the grievance concerns JSU, it shall be handled as an Informal Grievance as described in section 377-1-28 (a) and routed to the assistant district supervisor in that county for possible resolution within three working days. If the juvenile does not accept the proposed resolution, the grievance can be appealed to the district supervisor and shall be resolved within five working days. If the grievant does not accept the resolution, the grievance must be appealed as a Formal Grievance to the Advocate General as described in OAC: 377-1-28 (b) and (c).
Okla. Admin. Code § 377:3-1-29