Ohio Admin. Code 5507-1-18
Current through all regulations passed and filed through December 23, 2024
Ninety per cent of 9-1-1 calls/requests received will be answered within fifteen seconds; with ninety-five per cent of 9-1-1 calls/requests received being answered within twenty seconds. For the purposes of determining compliance, all calls, including abandoned or unanswered calls, are factored in the calculation of the performance metric.
Ohio Admin. Code 5507-1-18
Five Year Review (FYR) Dates: 6/3/2021 and 08/20/2026
Promulgated Under: 119.03
Statutory Authority: 128.021
Rule Amplifies: 128.021
Prior Effective Dates: 05/12/2016