In case any written complaint shall be filed with the Commissioner of General Services and he shall have cause to believe, or in case the commissioner shall have cause to believe, that any person is violating the provisions of section 32 of the Navigation Law, the commissioner shall cause an investigation to be made within 45 days. When the complaint has been reviewed and found to be in proper form, a notice of approved complaint will be sent by certified mail to the complainant and the respondent. The notice will include the complaint, maps, other pertinent documentation and advice that a reply by the respondent must be submitted within 60 days from the date of mailing.
N.Y. Comp. Codes R. & Regs. Tit. 9 § 274.6