The director of the office of the ombudsman shall develop procedures to ensure that issues, complaints and grievances are resolved in a timely and efficient manner.
N.Y. Comp. Codes R. & Regs. Tit. 9 § 177.13
The director of the office of the ombudsman shall develop procedures to ensure that issues, complaints and grievances are resolved in a timely and efficient manner.
N.Y. Comp. Codes R. & Regs. Tit. 9 § 177.13