NOTICE OF DEALER'S REQUEST FOR RELEASE OF MOTOR VEHICLE LIEN
Motor Vehicle Information
Vehicle Identification Number (VIN): ____________
Name of Last Owner (if known): _______________________
You are hereby notified that [Name of Dealer] (the "Dealer") has arranged for the full payment of a loan, retail installment contract, or other relevant instrument held by you on the above-referenced motor vehicle. To date, the Dealer has not received the required lien release paperwork or been advised that the owner or the owner's appointed designee has received it.
Please be advised that if you do not promptly issue such paperwork to the owner of the motor vehicle, the Dealer shall, two weeks from the date of your receipt of this notice, request that DMV issue a duplicate or new certificate of title for the above-referenced vehicle without your lien included thereon pursuant to Section 2121(b) of the New York Vehicle and Traffic Law. Such action by DMV will eliminate your perfected security interest in the vehicle.
If you have any questions about this notice, you should immediately contact the Dealer at [Mailing Address], [Telephone Number], [E-mail Address (optional)]. Any questions about the lien release process may be directed to Title Bureau, NYS Department of Motor Vehicles, 6 Empire State Plaza, Albany, New York 12228, by telephone at (518) 486-4714 or by email at dmv.sm.DealerLienSatisfaction @dmv.ny.gov.
The payoff statement shall contain, at a minimum, the name of the lienholder, the VIN of the vehicle associated with the lien to be satisfied, the amount required to satisfy such lien, and the date through which such amount will be effective. The payoff statement may also contain a per diem amount for the period after such effective date.
The commissioner shall promptly review the information submitted by the dealer, and, provided that the commissioner finds that sufficient payment has been made to fully satisfy the lien, the commissioner shall issue a duplicate title certificate without such lien included thereon or a title certificate without such lien included thereon within 15 business days after receipt of all required information and fees.
N.Y. Comp. Codes R. & Regs. Tit. 15 § 20.17