N.M. Admin. Code § 8.11.6.10

Current through Register Vol. 35, No. 23, December 10, 2024

Section 8.11.6.10 - COMPLAINT PROCESSING

APS will investigate all complaints in accordance with its policies and procedures and render an investigative decision.

A. If a complaint relates to an employee of a provider that is not licensed by or covered under contract by the department of health,APS's investigative decision shall indicate whether the allegations against the employee are:

(1) unsubstantiated;

(2) substantiated; or

(3) substantiated registry-referred.

B. If a complaint relates to an employee of a provider that is licensed by or covered under contract by the department of health, APS shall not make a registry referral determination. APS's investigative decision shall simply indicate whether the allegations against the employee are:

(1) unsubstantiated; or

(2) substantiated.

C. Nothing in this section shall be interpreted as precluding APS from contacting any other government agency about a complaint, including but not limited to contacting the department of health and initiating a report, or contacting law enforcement or the attorney general or a district attorney's office for criminal prosecution.

N.M. Admin. Code § 8.11.6.10

8.11.6.10 NMAC - N, 4/28/2006