N.J. Admin. Code § 14:18-4.3

Current through Register Vol. 56, No. 23, December 2, 2024

Section 14:18-4.3 - Basis of discontinuance of service

(a) The cable television company shall, upon reasonable notice when it can be reasonably given, have the right to suspend or curtail or discontinue service for the following reasons:

1. For the purpose of making permanent or temporary repairs, changes or improvements in any part of its system;

2. For compliance in good faith with any governmental order or directive, notwithstanding such order or directive subsequently may be held to be invalid;

3. For any of the following acts or omissions on the part of the customer:

i. Nonpayment of a valid bill due for service furnished at a present or previous location in accordance with the further requirements stipulated in 14:18-3.9. However, nonpayment for business service shall not be a reason for discontinuance of residence service without the prior approval of the Office;

ii. Tampering with any facility of the cable television company;

iii. Fraudulent representation in relation to the use of the service within the customer's premises;

iv. Customer moving from the premises, unless the customer requests that service be continued;

v. Providing cable television service to others through the "tapping" of the cable television company's system without approval of the cable television company;

vi. Refusal to contract for service where such contract is required by the schedule of prices, rates, terms and conditions filed with the Office;

vii. Failure to make or increase an advance payment or deposit as provided for in these rules or the schedule of prices, rates, terms and conditions;

viii. Connecting and operating in such manner as to produce disturbing effects on the service of the cable television company or other customers;

ix. Failure of the customer to comply with any reasonable standard terms and conditions contained in the cable television company's schedule of prices, rates, terms and conditions;

x. Where the condition of the customer's installation presents a hazard to life or property; or

xi. Failure of customer to repair any faulty television or FM receiver or other cable television receiving facility belonging to the customer; or

4. For refusal of reasonable access to customer's premises for necessary purposes in connection with rendering of service, including the proper and legal maintenance or removal of the cable television company's property.

(b) A customer wishing to discontinue service must give notice to that effect. Where such notice is not received by the cable television company, the customer shall be liable for service until such notice is received by the cable television company.

N.J. Admin. Code § 14:18-4.3

Amended by R.2000 d.155, effective 4/17/2000.
See: 31 N.J.R. 3061(a), 32 N.J.R. 1402(a).
In (a)3, changed N.J.A.C. reference in i, and substituted a reference to cable television companies for a reference to companies in v.
Amended by R.2003 d.452, effective 11/17/2003.
See: 35 N.J.R. 100(a), 35 N.J.R. 5294(a).
Substituted references to customer for subscriber throughout.
Amended by R.2007 d.154, effective 5/7/2007.
See: 38 N.J.R. 4822(b), 39 N.J.R. 1766(a).
In (a)3vi, substituted "schedule of prices, rates, terms and conditions filed with the Office" for "filed tariff"; in (a)3vii, substituted "regulations" for "rules", and "schedule of prices, rates, terms and conditions" for "tariff"; and in (a)3ix, substituted "schedule of prices, rates, terms and conditions" for "tariff".