The Center provides a bi-annual internal quality assurance and record keeping review of client files. The Assistant Director for Client Services performs the quality assurance analysis and provides a written report to the Center Director. A representative sampling is reviewed. This sampling is taken from cases that were active and/or closed during the period being reviewed. Results of findings are shared with members of the psychosocial committee.
The Assistant Director for Client Services is responsible for the case reviews and provides the Center Director reports of the findings with recommendations for improvement. Upon approval by the Center Director, the Assistant Director for Client Services will initiate any corrective action indicated by the report. The review of case quality assesses the following:
32 Miss. Code. R. 23-13.12