Md. Code Regs. 20.53.08.07

Current through Register Vol. 51, No. 26, December 27, 2024

Section 20.53.08.07 - Investigation of Complaints

A. A supplier shall investigate promptly and thoroughly any complaint concerning its charges or practices.

B. A supplier may not charge or pursue collections activities against a customer for charges under dispute at the Commission.

Regulation .07 recodified from .06 effective 46:5 Md. R. 310, eff. 3/11/2019; recodified to 20.53.10.01 effective 49:5 Md. R.367, eff. 3/7/2022