Current through 2024-46, November 13, 2024
Section 407-290-1 - PURPOSESThe purposes of this Chapter are to:
A.Inform consumers. Ensure that customers and applicants for service from eligible telecommunications carriers (ETCs) are provided adequate and timely information about basic service, intrastate toll service and optional service.B.Prevent discrimination; ensure reasonable access to service. Ensure that all customers and applicants are treated in a nondiscriminatory manner and are not unreasonably denied or disconnected from telecommunications service.C.Establish minimum consumer protection standards. Establish minimum consumer protection standards that apply to all ETCs. An ETC may provide greater levels of consumer protection than those established in this Chapter.65- 407 C.M.R. ch. 290, § 1