Before providing any hospice service, a direct service provider must receive an orientation of at least four (4) hours specific to hospice service. The policy and procedures of the provider define the agenda of the hospice orientation program. The provider shall document in personnel files that staff members have completed the four (4)-hour orientation Volunteers must be oriented according to provider policies.
The hospice orientation program must include, but is not limited to, the following subjects:
10-144 C.M.R. ch. 120, § 5.F