D.C. Mun. Regs. tit. 5, r. 5-E804
If the grievance is not resolved to the satisfaction of the employee by the informal grievance settlement process, as set forth in § 803, the employee may follow the formal grievance procedures.
An employee shall initiate the formal grievance process by submitting the grievance in writing to the same person to whom the informal grievance was presented, pursuant to §§ 803.4 or 803.5.
An employee shall file the formal written STEP 1 grievance within five (5) working days of the receipt of the oral answer to the informal grievance, or within five (5) working days of the date when an answer should have been received.
The formal written grievance shall be called a "Statement of Grievance." The Statement of Grievance shall contain sufficient detail to clearly identify and explain the facts and circumstances that are the basis of the grievance.
The Statement of Grievance shall specify the relief or solution to the conflict being sought by the employee.
Within three (3) working days of the receipt of the Statement of Grievance, the supervisor or other official to whom the formal grievance is presented shall hold a conference with the employee for the purpose of attempting to resolve the grievance.
The employee's representative or counsel, if any, may be present and participate in the STEP 1 conference.
The supervisor or other official conducting the STEP 1 conference may have other persons present at the conference who are relevant to the resolution of the grievance.
The supervisor or other official conducting the STEP 1 conference shall give to the employee a written answer to the grievance within two (2) working days of the conference.
If the employee does not receive a written answer to the grievance within two (2) working days of the STEP 1 conference, the employee shall have the right to pursue the STEP 2 grievance procedures, pursuant to § 805.
D.C. Mun. Regs. tit. 5, r. 5-E804