D.C. Mun. Regs. tit. 22, r. 22-B9906

Current through Register Vol. 71, No. 52, December 27, 2024

Rule 22-B9906 - GOVERNING BODY

9906.1

Each home support agency shall have a governing body that shall be responsible for the operation of the home support agency.

9906.2

The governing body shall:

(a) Establish and adopt by- laws, policies, and procedures governing the operation of the home support agency;

(b) Designate a full- time Director who is qualified in accordance with Section 9907 of this chapter;

(c) Review and evaluate, on an annual basis, all policies and procedures governing the operation of the home support agency to ensure that services promote client care that is appropriate, adequate, effective and efficient. This review and evaluation shall include the following:

(1) A review of feedback from a representative sample consisting of either ten percent (10%) of total District of Columbia clients or forty (40) District of Columbia clients, whichever is less, regarding services provided to those clients; and

(2) A review of all complaints and incidents involving the home support agency, including the nature of each complaint or incident, the home support agency's response, and the resolution;

(d) A written report of the results of the evaluation shall be prepared and shall include recommendations for modifications of the home support agency's overall policies or practices, if appropriate; and

(e) The evaluation report shall be acted upon by the governing body at least annually. The results of the action taken by the governing body shall be documented, maintained, and available for review by the Department.

D.C. Mun. Regs. tit. 22, r. 22-B9906

Amended by Final Rulemaking published at 67 DCR 9476 (8/7/2020)