Psychiatric crisis stabilization services offer therapeutic, community-based, homelike treatment for individual age eighteen (18) or older living in the community; who are in need of support to ameliorate psychiatric symptoms; who are voluntary; and, based upon a psychiatric assessment conducted on-site, are deemed appropriate for residential services within a structured, closely monitored temporary setting.
Psychiatric crisis stabilization services shall provide an opportunity for individuals to move out of a stressful situation into a safe and secure therapeutic environment in order to prevent acute psychiatric hospitalization or to maintain stabilization following a hospital stay.
Psychiatric crisis stabilization programs shall ensure that all referrals are screened by a psychiatrist upon admission and that there is documented evidence of the need for psychiatric crisis stabilization services.
Each program shall be equipped, furnished, and maintained to provide a functional, safe, and comfortable home- like setting.
Psychiatric crisis stabilization programs shall permit, as appropriate, each individual served to bring reasonable personal possessions, including clothing and personal articles, to the facility unless the provider demonstrates that it is not practical, feasible, or safe.
Each program shall, as appropriate, provide individuals with access to reasonable individual storage space for private use.
Upon an individual's discharge, the provider shall return to the individual or the individual's representative as appropriate, any personal articles held by the provider for safekeeping. The provider shall also ensure that the individual is permitted to take all of their personal possessions from the facility. The provider may require the individual or the individual's representative to sign a statement acknowledging receipt of the property. The provider shall place a copy of that in the individual's record.
Each program shall maintain, as appropriate, a separate and accurate record of all funds that the individual, individual's representative or representative payee deposits with the provider for safekeeping. This record shall include the signature of the individual for each withdrawal and the signature of facility staff for each deposit and disbursement made on behalf of an individual served.
Each program site shall be equipped with a functioning landline or mobile telephone for use by individuals served, as appropriate. The telephone numbers shall be provided to residents and to the Department.
Staff break rooms shall be separate from resident bedrooms.
Each program site shall have a functioning doorbell or knocker.
Each bedroom shall comply with the space and occupancy requirements for habitable rooms in 14 DCMR § 402.
The provider shall ensure each individual has the following items:
Each bed shall be placed at least three (3) feet from any other bed and from any uncovered radiator.
Each bedroom shall have direct access to a major corridor and at least one (1) window to the outside, unless DCRA, or a successor agency responsible for enforcement of the D.C. Housing Code, has determined that it otherwise meets the lighting and ventilation requirements of the D.C. Housing Code for habitable rooms.
Each facility housing a residential program shall provide one (1) or more bathrooms for individuals that are equipped with the following fixtures, properly installed and maintained in good working condition:
Each program site shall provide at least one (1) bathroom for each six (6) occupants in compliance with 14 DCMR § 602.
Each bathroom shall be adequately equipped with the following:
The provider shall ensure each individual's privacy and safety in the bathroom.
Each residential program shall promote each individual's participation and skill development in menu planning, shopping, food storage, and kitchen maintenance, if appropriate.
Each residential program shall provide appropriate equipment (including a washing machine and dryer) and supplies on the premises or through a laundry service to ensure sufficient clean linen and the proper sanitary washing and handling of linen and the individual's personal clothing.
Each program shall ensure that every individual has at least three (3) washcloths, two (2) towels, two (2) sheet sets that include pillow cases, a bedspread, a pillow, a blanket, and a mattress cover in good and clean condition.
Each blanket, bedspread, and mattress cover shall be cleaned regularly, whenever soiled, and before being transferred from one resident to another.
Each piece of bed linen, towel, and washcloth shall be changed and cleaned as often as necessary to maintain cleanliness, provided that all towels and bed linen shall be changed at least once each week.
Only individuals being served and staff members may reside at each program site.
Providers shall ensure that individuals can access all scheduled or emergency medical and dental appointments.
Each provider shall inventory each individual's personal property and secure any valuables and medications, etc., and maintain a current written inventory of secured property, a copy of which shall be provided, signed by the individual and staff, to the individual.
Each provider shall take appropriate measures to safeguard and account for personal property brought into the facility by a resident.
Each provider shall provide the individual, or the individual's representative, with a receipt for any personal articles to be held by the provider for safekeeping. The provider shall document the date that the personal articles were deposited with the provider and maintain a record of all articles held for safekeeping.
Each piece of bed linen, towel, and washcloth shall be changed and cleaned as often as necessary to maintain cleanliness, provided that all towels and bed linen shall be changed at least once each week.
No person who is not an individual served by the program, staff member, or child of an individual served by the program may reside at a facility that houses a residential program.
Each residential program shall have a licensed dietitian or nutritionist available, a copy of whose current license shall be maintained on file, to provide the following services:
The provider shall offer at least three (3) meals per day and in-between- meal-snacks that:
The provider shall ensure that menus are written on a weekly basis, that the menus provide for a variety of foods at each meal, and that menus are varied from week to week. Menus shall be posted for the individuals' review.
The provider shall retain a copy of each weekly menu for a period of six (6) months. The menus retained shall include special diets and reflect meals as planned and as actually served, including handwritten notations of any substitutions. The provider shall also retain receipts and invoices for food purchases for six (6) months. The records required to be retained by this subsection are subject to review by the Department.
Each meal shall be scheduled so that the maximum interval between each meal is no more than six (6) hours, with no more than fourteen (14) hours between a substantial evening meal and breakfast the following day.
If an individual refuses food or misses a scheduled meal, the provider shall offer appropriate food substitutions of comparable nutritional value.
If an individual will be away from the program during mealtime for necessary medical care, work, or other scheduled appointments, the program shall provide an appropriate meal and in-between- meal snack for the individual to carry with him or her and shall ensure that the meal is nutritious as required by these rules and suited to the special needs of the individual.
A residential program providing meals shall implement a written Nutritional Standards Policy that outlines their procedures to meet the dietary needs of the individuals in its program, ensuring access to nourishing, well-balanced, and healthy meals. The policy shall identify the methods and parties responsible for food procurement, storage, inventory, and preparation.
The Nutritional Standards Policy shall include procedures for individuals unable to have a regular diet as follows:
A program shall make reasonable efforts to prepare meals that consider the cultural background and personal preferences of the individuals.
Meals shall be served in a pleasant, relaxed dining area.
The dining area shall have a sufficient number of tables and chairs to seat all individuals residing in the facility at the same time. Dining chairs shall be sturdy, non- folding, without rollers unless retractable, and designed to minimize tilting.
Upon admission, a program shall submit new or revised Plan of Care, along with a Discharge Plan, to the Department with the authorization request.
Psychiatric crisis stabilization programs shall provide the following services necessary to assess, treat, medicate, and stabilize residents:
Qualified practitioners of psychiatric crisis stabilization services in accordance with this chapter and with their scope of practice are:
Credentialed staff shall be permitted to provide psychiatric crisis stabilization services under the supervision of an independently licensed practitioner.
D.C. Mun. Regs. tit. 22, r. 22-A8026