D.C. Mun. Regs. tit. 15, r. 15-316

Current through Register Vol. 71, No. 52, December 27, 2024

Rule 15-316 - CUSTOMER DISCONTINUANCE OF SERVICE

316.1

A Customer shall be permitted to discontinue service with a Utility either by telephone, in writing, or in person at the business office of the Utility, provided that the Customer contacts the Utility at least three (3) Business Days before the date discontinuance is desired and grants access to discontinue the service.

316.2

The Customer shall be responsible for all electricity and natural gas consumed for three (3) Business Days after contacting the Utility pursuant to section 316.1, unless the Utility obtains an actual meter reading sooner than the third Day.

316.3

The Customer shall be responsible for all telephone Charges due for the period service has been rendered.

D.C. Mun. Regs. tit. 15, r. 15-316

Notice of Final Rulemaking published at 55 DCR 10014 (September 26, 2008); as amended by Notice of Final Rulemaking published at 55 DCR 12494 (December 12, 2008)

Authority: The Public Service Commission of the District of Columbia ("Commission") pursuant to D.C. Official Code, 2001 Ed. § 2 -505 and § 34 -802.