Section 36a-809-10 - Harassment or abuseA consumer collection agency shall not engage in any conduct the natural consequence of which is to harass, oppress or abuse any person in connection with the collection of a debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:
(1) Using or threatening to use violence or other criminal means to harm the physical person, reputation or property of any person.(2) Using obscene or profane language or language the natural consequence of which is to abuse the hearer or reader.(3) Publicly disseminating or displaying a list of debtors who allegedly refuse to pay debts, except to a credit rating agency, as defined in Section 36a-695 of the Connecticut General Statutes, provided that this subdivision shall not apply to publicly disseminating or displaying a list of property tax debtors.(4) Advertising for sale any debt to coerce payment of the debt.(5) Causing a telephone to ring, engaging any person in telephone conversation or contacting any person via electronic device repeatedly or continuously with intent to annoy, abuse or harass any person receiving the communication being contacted.(6) Except as provided in subsection (b) of section 36a-809-9 of the Regulations of Connecticut State Agencies, the placement of telephone calls without meaningful disclosure of the caller's identity.Conn. Agencies Regs. § 36a-809-10
Adopted effective July 29, 2008