12 Colo. Code Regs. § 2512-2-12.541

Current through Register Vol. 47, No. 23, December 10, 2024

Section 12 CCR 2512-2-12.541 - Case Closure

The service coordination and skills training Contractor shall establish and publish written guidelines for closing cases. These guidelines shall respect and accommodate the cognitive and behavioral challenges following Brain Injury. Program participants shall be treated sensitively and fairly in any case closure discussions and decisions.

A. The MINDSOURCE Director and the Board of Directors shall approve the written guidelines for closing cases. Reasons for case closure may include a case when a Program participant:

1. Has met his or her goals and elects to discontinue services;

2. Has moved out of state;

3. Cannot be located by the contractor;

4. Has been institutionalized under circumstances which preclude delivery of services for at least six months;

5. Has been non-cooperative with, or abusive of, the Contractor staff and/or service providers to the extent that services cannot be delivered; or,

6. Has died.

B. When a case is closed, the Program participant shall be provided written notification of this action whenever possible and of his or her appeal rights and the process of how to appeal.

12 CCR 2512-2-12.541

38 CR 23, December 10, 2015, effective 1/1/2016

40 CR 11, June 10, 2017, effective 7/1/2017

41 CR 17, September 10, 2018, effective 10/1/2018

42 CR 01, January 10, 2019, effective 2/1/2019

44 CR 13, July 10, 2021, effective 8/1/2021