A licensed check casher shall provide each person cashing a check, draft, or money order with a receipt of each transaction stating thereon:
If you have experienced any problems or difficulties with your transaction(s), please contact [Licensee's complaint contact info]. If they are unable to assist you, or you would like to file a consumer complaint against the licensee, please contact the Massachusetts Division of Banks Consumer Assistance Unit at 617-956-1500 ext 501, or visit the Division of Banks website at www.mass.gov/dob.
209 CMR, § 45.08