Section 18.14 - Preserving Identity of Funds of Clients - Debt Collection(1) All funds of clients paid to a debt collector shall be deposited in one or more trust accounts maintained at a federally insured bank.(2) The gross amount of monies collected from consumers by the debt collector shall be deposited into the trust account(s).(3) In remitting to clients, a debt collector may offset funds in the trust account(s) against commissions to which it is entitled for payments made by consumers directly to clients. All offsets shall be accounted for through written documentation evidencing the amount of offset.(4) A debt collector shall maintain complete and accurate trust account records. A debt collector shall produce, upon request, all documents pertaining to trust account activity, including, but not limited to: bank settlements, check stubs, canceled, voided or unused checks, deposit tickets, and reconciliations or other comparable account records.Amended by Mass Register Issue 1448, eff. 7/1/2021.Amended by Mass Register Issue 1452, eff. 9/17/2021.