Section 14.04 - Examination Review and Appeal(1)Procedure.(a) Any candidate who fails an examination may apply to the department in writing for an opportunity to review the examination. Requests for review of an examination will not be accepted more than 30 days from the score report date.(b) Candidates permitted to review an examination may be accompanied by an attorney or other representative while engaged in such review. Under no circumstances, however, will a veterans' agent who has not yet taken the examination be permitted to accompany the requesting candidate to the requested review.(c) The candidate will then have 30 days from the date of the examination review to submit an appeal of the content of the examination questions or items and to seek an adjustment or reversal of the failing score on any part of the certification examination.(2)Decision. The initial decision on the candidate's appeal shall be made within 30 days of the date of said appeal by the Director of Compliance of DVS and the General Counsel of DVS.(3)Further Appeal. The candidate may appeal the decision of the Director of Compliance and the General Counsel, within 30 days of the date of said decision, to the Secretary. The Secretary shall make all final decisions with respect to the content of examination questions and applicant scores. The decision of the Secretary shall be final.Adopted by Mass Register Issue 1296, eff. 9/25/2015.