Section 14.01 - General Requirements(1) Every person who receives an appointment as a veterans' agent or who is currently employed as a veterans' agent under M.G.L. c. 115, § 3 shall be certified. To be certified as an agent, the candidate shall, at a minimum, meet the following qualifications:(a) be appointed pursuant to the provisions of M.G.L. c. 115, § 3;(b) attend a mandatory training within six months of appointment, administered by the Secretary;(c) following the initial mandatory training within six months of appointment, attend a mandatory training once every calendar year, as scheduled by the Secretary; and(d) take and pass, once every three years, the certification examination which will be offered at each mandatory training.(2) Persons subject to the requirements of 108 CMR 14.00 include existing full-time and part-time veterans' agents, full-time directors of veterans' services districts, county veterans' agents, and the veterans' benefits and services commissioner in and for the city of Boston.(3) At the request of any city or town, the Secretary may offer training and testing to any person who works for or in conjunction with a certified veterans' agent. 108 CMR 14.01(3) does not remove the requirement that the veterans' agent and other persons defined in 108 CMR 14.01(2) must be certified under the provisions of 108 CMR 14.00.Adopted by Mass Register Issue 1296, eff. 9/25/2015.