Section 299.13 - What complaint procedures shall an SEA adopt?(a)General. An SEA shall adopt written procedures, consistent with State law, for-(1) Receiving and resolving any complaint from an organization or individual that the SEA or an agency or consortium of agencies is violating a Federal statute or regulation that applies to an applicable program listed in paragraph (b) of this section;(2) Reviewing an appeal from a decision of an agency or consortium of agencies with respect to a complaint; and(3) Conducting an independent on-site investigation of a complaint if the SEA determines that an on-site investigation is necessary.(b)Applicable programs. This subpart is applicable to the following programs: (1) Part A of title I (Improving Basic Programs Operated by Local Educational Agencies).(2) Part C of title I (Education of Migratory Children).(3) Part D of title I (Prevention and Intervention Programs for Children and Youth Who Are Neglected, Delinquent, or At Risk).(4) Part A of title II (Supporting Effective Instruction).(5) Part A, subpart 1 of title III (English Language Acquisition, Language Enhancement, and Academic Achievement), except for section 3112.(6) Part A of title IV (Student Support and Academic Enrichment Grants).(7) Part B of title IV (21st Century Community Learning Centers).(8) Part B, subpart 2 of title V (Rural and Low-Income School Program).(9) Subtitle B of title VII of the McKinney-Vento Homeless Assistance Act, Education for Homeless Children and Youth Program.62 FR 28252, May 22, 1997. Redesignated and amended at 84 FR 31679 , July 2, 2019 Approved by the Office of Management and Budget under OMB control number 1810-0591