Section 120107 - Maintenance of Complaint InformationEach local child support agency shall compile and maintain the following information for each complaint received:
(a) The name, address and telephone number of the complainant and that of the authorized representative, if any, and identification of the complainant as custodial party or noncustodial parent.(b) The local child support agency case number.(c) The date the complaint was received, the nature of the complaint, and the date of resolution.(d) The action required to resolve the complaint, including both of the following: (1) The unit, local child support agency employee, or other agency or third party, responsible to complete resolution action(s).(2) The date the resolution action(s) were completed.(e) The dates the following were mailed to the complainant:(1) The "Request for Complaint Resolution Acknowledgement," LCR002, dated (10/01).(2) The "Complaint Amendment," LCR003, dated (10/01), if applicable.(3) The "Complaint Transfer," LCR004, dated (10/01), if applicable.(4) The "Notice of Complaint Resolution Extension," LCR005, dated (10/01), if applicable.(5) The "Notice of Complaint Resolution," LCR006, dated (10/01).Cal. Code Regs. Tit. 22, § 120107
1. New section filed 6-26-2001 as an emergency; operative 7-1-2001 (Register 2001, No. 26). Pursuant to Family Code section 17306(e)(2), a Certificate of Compliance must be transmitted to OAL by 12-28-2001 or emergency language will be repealed by operation of law on the following day.
2. New section refiled 12-18-2001 as an emergency; operative 12-30-2001 (Register 2001, No. 51). Pursuant to Family Code section 17306(e)(2), a Certificate of Compliance must be transmitted to OAL by 6-28-2002 or emergency language will be repealed by operation of law on the following day.
3. Certificate of Compliance as to 12-18-2001 order, including amendment of section, transmitted to OAL 6-11-2002 and filed 7-24-2002 (Register 2002, No. 30). Note: Authority cited: Sections 17306, 17310 and 17312, Family Code. Reference: Section 17800, Family Code.
1. New section filed 6-26-2001 as an emergency; operative 7-1-2001 (Register 2001, No. 26). Pursuant to Family Code section 17306(e)(2), a Certificate of Compliance must be transmitted to OAL by 12-28-2001 or emergency language will be repealed by operation of law on the following day.
2. New section refiled 12-18-2001 as an emergency; operative 12-30-2001 (Register 2001, No. 51). Pursuant to Family Code section 17306(e)(2), a Certificate of Compliance must be transmitted to OAL by 6-28-2002 or emergency language will be repealed by operation of law on the following day.
3. Certificate of Compliance as to 12-18-2001 order, including amendment of section, transmitted to OAL 6-11-2002 and filed 7-24-2002 (Register 2002, No. 30).