Investigative reports shall be submitted to a customer at such times and in such manner as has been agreed upon between the licensee and the customer. Upon demand by the customer, the licensee shall not refuse to divulge to the customer the results of an investigation if payment has been tendered for charges levied. It is the responsibility of the licensee to provide the customer with a fee schedule or a reasonable explanation of the method by which charges to the customer for services are to be calculated.
Cal. Code Regs. Tit. 16, § 624
2. Change without regulatory effect adding NOTE filed 3-18-2021 pursuant to section 100, title 1, California Code of Regulations (Register 2021, No. 12).
Note: Authority cited: Section 7515, Business and Professions Code. Reference: Section 7539, Business and Professions Code.
2. Change without regulatory effect adding Note filed 3-18-2021 pursuant to section 100, title 1, California Code of Regulations (Register 2021, No. 12).