Mediation refers to a process whereby a neutral third person called a mediator acts to encourage and facilitate the resolution of a dispute between two or more parties. It is a voluntary, informal and nonadversarial process with the objective of helping the disputing parties reach a mutually acceptable written agreement. In mediation, decision making authority rests with the parties. The role of the mediator includes, but is not limited to, assisting the parties in identifying issues, fostering joint problem solving, and exploring resolution alternatives.
Cal. Code Regs. Tit. 1, § 1212
Note: Authority cited: Section 11420.20, Government Code. Reference: Sections 11420.10 and 11420.20, Government Code.