Wilfredo Colon, Complainant,v.Janet Napolitano, Secretary, Department of Homeland Security (Federal Emergency Management Agency), Agency.

Equal Employment Opportunity CommissionFeb 4, 2011
0120092444 (E.E.O.C. Feb. 4, 2011)

0120092444

02-04-2011

Wilfredo Colon, Complainant, v. Janet Napolitano, Secretary, Department of Homeland Security (Federal Emergency Management Agency), Agency.


Wilfredo Colon,

Complainant,

v.

Janet Napolitano,

Secretary,

Department of Homeland Security

(Federal Emergency Management Agency),

Agency.

Appeal No. 0120092444

Hearing Nos. 150-2005-00121X, 510-2006-00159X, 510-2008-00254X

Agency Nos. 05-00033, 05-00088, 06-00107

DECISION

On May 21, 2009, Complainant filed an appeal from the Agency's February

9, 2009, final decision concerning his equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII of

the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e

et seq., and the Age Discrimination in Employment Act of 1967 (ADEA),

as amended, 29 U.S.C. � 621 et seq. The Commission accepts the appeal

pursuant to

29 C.F.R. � 1614.405(a). For the following reasons, the Commission

AFFIRMS the Agency's final decision.

ISSUES PRESENTED

The issues presented are: (1) whether the Agency properly dismissed

claims 6 and 9; and (2) whether Complainant established that the Agency

subjected him to discrimination and/or harassment in claims 1-5, 7, and 8,

on the bases of national origin (Puerto Rican), sex (male), color (White),

age (55), and reprisal for engaging in prior protected EEO activity.

BACKGROUND

Beginning on August 22, 2004, Complainant applied for temporary local

hire positions at the Agency. On September 23, 2004, Complainant

received a temporary appointment as a Disaster Assistance Employee

(DAE) - Local Hire1 at the Agency's Long Term Recovery Office (LTRO)

in Orlando, Florida. Complainant was hired by the State Liaison (SL),

who provided local recruitment for the Agency. Upon hire, Complainant

was assigned to a Caseworker position in the Preplacement Interview

(PPI) Department. Complainant's first-level supervisor until January

2005 was a Team Lead (S1A). Complainant's second-level supervisor was

the Department Supervisor (S2A). On February 10, 2005, Complainant was

assigned to a Realty Specialist position in the Resources Department.

Before April 22, 2005, Complainant's first-level supervisor was a Team

Lead (S1B1).

After April 22, 2005, Complainant's first-level supervisor was another

Team Lead (S1B2). Complainant's second-level supervisor was the

Individual Assistance / Recertification Section Chief (S2B). On August

19, 2005, Complainant was released from the Agency. A Request for

Personnel Action form regarding Complainant's release stated the nature

of the action as "JOB COMPLETE." On September 12, 2005, Complainant was

re-hired as a DAE - Local Hire for an Applicant Services Representative

position in the Call Center. Complainant's first-level supervisors

were the Team Leads (S1C1, S1C2, and S1C3). Complainant's second-level

supervisor was S2B. On January 4, 2006, Complainant again was released

from the Agency.

On March 28, 2005, Complainant filed an EEO complaint [Agency

No. 05-00033] alleging that the Agency discriminated against him and

subjected him to a hostile work environment2 on the bases of race

(Puerto Rican),3 sex (male), color (White), age (55) and reprisal when:

1. On September 23, 2004, he became aware that individuals selected

in August 2004 for positions at the Agency were less qualified than him;

2. On January 10, 2005, he was moved in front of his supervisor's

desk and he believed that he was being watched;

3. In February 2005, he was not considered for a promotion when

Recertification positions became available;

On October 18, 2005, Complainant filed an EEO complaint [Agency

No. 05-00088] alleging that the Agency discriminated against him on the

basis of reprisal when:

4. On August 19, 2005, he was released from his duties as a Realty

Specialist;

On September 18, 2006, Complainant filed an EEO complaint [Agency

No. 06-00107] alleging that the Agency discriminated against him on the

bases of age and reprisal when:

5. On October 11, 2005, he was overlooked for training as a PPI

Caseworker;

6. Beginning on October 26, 2005, he was constantly watched while

processing applicants;

7. In or about the last week of November 2005, he was not selected for

fingerprinting after he submitted background check information;

8. On January 4, 2006, he was laid off despite being more qualified than

the employees who were allowed to remain; and

9. On unspecified dates, the EEO Counselor in the instant complaint

failed to conduct a limited inquiry, provide him with the "Notice of

Right to File," and provide him with the formal complaint form.

At the conclusion of the investigations, the Agency provided Complainant

with copies of the report of investigation and notice of his right to

request a hearing before an EEOC Administrative Judge (AJ). Complainant

timely requested a hearing in Agency Nos. 05-00088 and 06-00107.

Complainant subsequently requested a final decision in Agency No. 05-00033

and requested that it be consolidated with his two other complaints for

processing.4 Consequently, the Agency issued a final decision pursuant to

29 C.F.R. � 1614.110(b). The decision concluded that Complainant failed

to prove that the Agency subjected him to discrimination as alleged.

First, the Agency procedurally dismissed claims 6 and 9. The Agency

dismissed claim 6 pursuant to 29 C.F.R. � 1614.107(a)(1) for failure

to state a claim. The Agency dismissed claim 9 pursuant to 29 C.F.R. �

1614.107(a)(8) for alleging dissatisfaction with the processing of an EEO

complaint. Next, the Agency found that management articulated legitimate,

nondiscriminatory reasons for its actions in claims 1-5, 7, and 8, which

Complainant failed to demonstrate were a pretext for discrimination.5

Finally, the Agency found that Complainant failed to establish a claim

of hostile work environment with regard to claims 1-3.

CONTENTIONS ON APPEAL

On appeal, Complainant maintained, in pertinent part, that the

Agency discriminated against him in favor of younger, Hispanic,

female employees who were less qualified than him both in education and

experience, and also retaliated against him because of his EEO activity.

First, Complainant noted that he had a bachelor's degree in Business

Administration and many years of work experience, including several months

of experience as a Disaster Assistance Loan Officer with the U.S. Small

Business Administration. Next, Complainant asserted that the Agency

erred in dismissing claims 6 and 9. Regarding claim 6, Complainant

argued that S1C1 intentionally harassed him at work and that his claim

should be upheld because he had no legal advice or legal background on

how to proceed with a harassment claim. Regarding claim 9, Complainant

argued that the claim was valid and should be upheld because had no

legal advice or legal background on what to do in such a situation.

Further, Complainant asserted that he demonstrated that the Agency's

articulated explanations for claims 1-5, 7, and 8, were a pretext for

discrimination and that he established a hostile work environment for

claims 1-3.6 Finally, Complainant submitted several documents already in

the record: (1) a holiday card dated December 17, 2004 from S1A stating,

"[Complainant], you work too hard sometimes. Give it a rest!!";(2) a 2004

holiday gift card from S1A with an note stating, "[Complainant], thank you

for all your hard work."; and (3) a satisfactory performance appraisal

from S1B1 for February 10, 2005 to April 2005, stating, "[Complainant]

manages his time, is dependable and organized. His willingness to work

and excellent customer service skills have enabled him to complete all

assignments in an exemplary manner." Complainant also submitted several

documents not already in the record: (1) a resume updated through November

2008; and (2) a list of all the positions he applied for at the Agency's

LTRO through June 2008.7

The Agency did not submit a statement on appeal.

ANALYSIS AND FINDINGS

Standard of Review

As this is an appeal from a decision issued without a hearing, pursuant

to

29 C.F.R. � 1614.110(b), the Agency's decision is subject to de novo

review by the Commission. 29 C.F.R. � 1614.405(a). See EEO MD-110,

at Ch. 9, � VI.A. (Nov. 9, 1999) (explaining that the de novo standard

of review "requires that the Commission examine the record without

regard to the factual and legal determinations of the previous decision

maker," and that EEOC "review the documents, statements, and testimony

of record, including any timely and relevant submissions of the parties,

and . . . issue its decision based on the Commission's own assessment

of the record and its interpretation of the law").

Failure to State a Claim - Claim 6

The regulation set forth at 29 C.F.R. � 1614.107(a)(1) provides, in

relevant part, that an agency shall dismiss a complaint that fails to

state a claim. An agency shall accept a complaint from any aggrieved

employee or applicant for employment who believes that he has been

discriminated against by that agency because of race, color, religion,

sex, national origin, age or disabling condition. 29 C.F.R. �� 1614.103,

.106(a). The Commission's federal sector case precedent has long defined

an "aggrieved employee" as one who suffers a present harm or loss with

respect to a term, condition, or privilege of employment for which there

is a remedy. Diaz v. Dep't of the Air Force, EEOC Request No. 05931049

(Apr. 21, 1994).

In Harris v. Forklift Sys., Inc., 510 U.S. 17, 21 (1993), the Supreme

Court reaffirmed the holding of Meritor Sav. Bank v. Vinson, 477 U.S. 57,

67 (1986), that harassment is actionable if it is sufficiently severe

or pervasive to alter the conditions of the complainant's employment.

The Court explained that an "objectively hostile or abusive work

environment [is created when] a reasonable person would find [it]

hostile or abusive:" and the complainant subjectively perceives it

as such. Harris, supra at 21-22. Thus, not all claims of harassment

are actionable. Where a complaint does not challenge an agency action or

inaction regarding a specific term, condition or privilege of employment,

a claim of harassment is actionable only if, allegedly, the harassment

to which the complainant has been subjected was sufficiently severe or

pervasive to alter the conditions of the complainant's employment.

The Commission has a policy of considering reprisal claims with a

broad view of coverage. See Carroll v. Dep't of the Army, EEOC Request

No. 05970939 (Apr. 4, 2000). Under Commission policy, claimed retaliatory

actions which can be challenged are not restricted to those which affect a

term or condition of employment. Rather, a complainant is protected from

any discrimination that is reasonably likely to deter protected activity.

See EEOC Compliance Manual Section 8, "Retaliation," No. 915.003 (May 20,

1998), at 8-15; see also Carroll, supra.

In his formal complaint, Complainant alleged that S1C1 constantly watched

him do his work without a justified reason and that, at one time, he

had to go to Stress Management because he was "getting too nervous"

from S1C1's watching. In his affidavit, Complainant attested that S1C1

"criticized [his] work unnecessarily and micro-managed [his] activities."

On appeal, Complainant asserted that that S1C1 was a "bully" and "very

unprofessional."

Upon review of the record, we find that Complainant failed to state

a claim. We find that the allegations, even if proven to be true, would

not indicate that Complainant had been subjected to a harm or loss with

respect to a term, condition, or privilege of employment for which there

is a remedy, or that the actions as alleged were sufficiently severe or

pervasive to have altered the conditions of his employment. In addition,

we find that Complainant has not shown that the alleged actions were

likely to deter him or others from engaging in protected activity.

As such, we find that the Agency properly dismissed claim 6 pursuant to

29 C.F.R. � 1614.107(a)(1) for failure to state a claim.

Dissatisfaction with the Processing of an EEO Complaint - Claim 9

The regulation set forth at 29 C.F.R. � 1614.107(a)(8) provides,

in relevant part, that an agency shall dismiss claims alleging

dissatisfaction with the processing of a prior complaint. In claim 9,

Complainant alleged that the EEO Counselor in the instant complaint

[Agency No. 06-00107] failed to conduct a limited inquiry, provide him

with the "Notice of Right to File," and provide him with the Formal

Complaint form. In addition, Complainant alleged that the EEO Counselor

neglected her duties "with the intention to harm" him and instead

"partialized" with Agency management.

Upon review of the record, we find that the Agency properly dismissed

claim 9 pursuant to

29 C.F.R. � 1614.107(a)(8) for alleging dissatisfaction with the

processing of a pending complaint. While Complainant's concerns do

not give rise to an actionable claim, the Agency has a duty to address

this matter. EEO MD-110, Ch. 5, � IV.D provides, in relevant part,

the following: "The agency official responsible for the quality of

complaints processing must add a record of the complainant's concerns and

any actions the agency took to resolve the concerns, to the complaint

file maintained on the underlying complaint. If no action was taken,

the file must contain an explanation of the agency's reason(s) for not

taking any action." The record, however, does not reflect what, if any,

actions the Agency took to address Complainant's concerns. Consequently,

to remedy this deficiency, and out of concern for the integrity of the

Agency's EEO process, we order the Agency to provide Complainant with

a report of any actions it took to resolve his concerns regarding the

processing of his complaint, or an explanation of its reasons for not

taking action, in accordance with the Order below.

Disparate Treatment - Claims 1-5, 7, 8

To prevail in a disparate treatment claim such as this, Complainant must

satisfy the three-part evidentiary scheme fashioned by the Supreme Court

in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). Complainant

must initially establish a prima facie case by demonstrating that he was

subjected to an adverse employment action under circumstances that would

support an inference of discrimination. Furnco Constr. Co. v. Waters,

438 U.S. 567, 576 (1978). Proof of a prima facie case will vary

depending on the facts of the particular case. McDonnell Douglas, 441

U.S. at 804 n.14. The burden then shifts to the Agency to articulate

a legitimate, nondiscriminatory reason for its actions. Texas Dep't

of Cmty. Affairs v. Burdine, 450 U.S. 248, 253 (1981). To ultimately

prevail, Complainant must prove, by a preponderance of the evidence,

that the Agency's explanation is pretextual. Reeves v. Sanderson Plumbing

Products, Inc., 530 U.S. 133, 143 (2000); St. Mary's Honor Ctr. v. Hicks,

509 U.S. 502, 519 (1993). At all times, Complainant retains the burden

of persuasion, and it is his obligation to show by a preponderance of

the evidence that the Agency acted on the basis of a prohibited reason.

See Hicks, supra.

Claim 1

Assuming, arguendo, that Complainant established a prima facie

case of discrimination on the bases of national origin, sex, color,

age, and reprisal, we find that the Agency articulated legitimate,

nondiscriminatory reasons for its actions. Specifically, SL attested that

when Complainant first applied in August 2004, there were no job openings

that matched his skill sets. In addition, SL attested that there were

no positions available in PPI and he was recruiting for professional

positions such as engineers, architects, and project managers.

Because the Agency articulated legitimate, nondiscriminatory reasons

for its actions, the burden shifts to Complainant to prove, by a

preponderance of the evidence, that the Agency's reasons are a pretext

for discrimination. On appeal, Complainant asserted that, based on

what he heard on a local radio station, the Agency was hiring bilingual

employees and was not requiring any specialized skills. Complainant

cited testimony from a female acquaintance (FA) who was younger, White,

and American, that the Agency had a lot of positions open at the time.

In addition, Complainant asserted that while SL delayed hiring him for one

month, SL interviewed and immediately hired female employees who lacked

his education and experience. Specifically, Complainant asserted that

SL interviewed and immediately hired FA, who applied a day before him.

According to Complainant, FA had experience only in quality control and

sales, did not have a college degree, and was hired to work in security.

Further, Complainant cited FA's testimony that SL made negative comments

about Complainant when she tried to get SL to hire him. Finally,

Complainant asserted that it was clear that SL had no intention of hiring

him when he applied, but instead hired "many young attractive ladies,

with the hope to date them."

Upon review of the record, we find that Complainant failed to prove,

by a preponderance of the evidence, that the Agency's reasons are a

pretext for discrimination. The record contains an affidavit from FA,

who was hired by SL in August 2004 to work as an Administrative Assistant

(AA) in the LTRO's Safety and Security Section. FA attested that SL

commented that Complainant could not work in a Community Relations

position because he did not feel Complainant "looked like he could deal

with stress or pressure in the field." Regarding Complainant's assertion

that FA's testimony reflects discrimination by SL, we find that the

evidence is insufficient to show discrimination for several reasons.

First, we note that Complainant failed to rebut SL's explanation that

there were no job openings at the time that matched his skill sets.

Although the evidence shows that FA was hired in August 2004 as an AA for

the Safety and Security Section, Complainant has presented no evidence

that his skill set matched the desired skill set for the AA position or

that FA lacked the skill set for the AA position. Second, the record

also contains an affidavit from SL, who denied ever stating to anyone

that he did not feel Complainant could deal with stress or pressure.

As mentioned above, at all times the ultimate burden of persuasion

remains with Complainant to demonstrate that, more likely than not, the

Agency's reasons are a pretext for discrimination. As we do not have

the benefit of an AJ's findings of fact and credibility after a hearing,

as Complainant chose a final decision, we can only evaluate the facts

based on the weight of the evidence presented to us. Accordingly,

we find that Complainant has not met his burden of proof.

Claim 2

Assuming, arguendo, that Complainant established a prima facie

case of discrimination on the bases of national origin, sex, color,

age, and reprisal, we find that the Agency articulated legitimate,

nondiscriminatory reasons for its actions. Specifically, S1A attested

that she never deliberately moved an employee on her team in front her.

S1A explained that employees worked in a line of tables, employees were

constantly moved around to make room for other employees who came into

the area to work a disaster, and she moved employees to wherever there

was an available table. In addition, S2A attested that the employees

were moved around on a regular basis in groups according to job functions

or to group employees who were working on a particular disaster.

Because the Agency articulated legitimate, nondiscriminatory reasons

for its actions, the burden shifts to Complainant to prove, by a

preponderance of the evidence, that the Agency's reasons are a pretext

for discrimination. On appeal, Complainant asserted that there was no

need for him to be moved to the table in front of S1A's desk, except

to be where S1A could watch his work and make him feel uncomfortable.

In addition, Complainant asserted that another employee was moved

to a table in front of S1A's desk because she talked too much with

the person in front of her. Further, Complainant asserted that S1A

was close friends with SL and SL wanted him out of the Agency because

Complainant had complained to SL's supervisor about the hiring process.

Finally, as evidence of how S1A1 "made it very difficult" for him after

becoming friends with SL, Complainant submitted holiday cards from S1A1,

written in December 2004 before she became friends with SL, in which

she thanked Complainant for his hard work.

Upon review of the record, we find that Complainant failed to prove,

by a preponderance of the evidence, that the Agency's reasons are a

pretext for discrimination. Beyond his bare assertions, Complainant has

not produced evidence to show that he was moved in front of S1A1's desk

for discriminatory reasons, or that any S1A1 discriminated against him

because of any friendship with SL.

Claim 3

Assuming, arguendo, that Complainant established a prima facie

case of discrimination on the bases of national origin, sex, color,

age, and reprisal, we find that the Agency articulated legitimate,

nondiscriminatory reasons for its actions. Specifically, S2A attested

that Team Leads made recommendations to her regarding which PPI employees

should be referred for the Recertification positions based on production

levels, customer service skills, interview skills with applicants,

and documentation they completed after the interviews.

Because the Agency articulated legitimate, nondiscriminatory reasons

for its actions, the burden shifts to Complainant to prove, by a

preponderance of the evidence, that the Agency's reasons are a pretext

for discrimination. On appeal, Complainant asserted that S2B was

working closely with SL, implying that therefore S2B had a motive for

not considering him for the Recertification positions. In addition,

Complainant asserted that he was better qualified than many of the

employees who ended up in the Recertification positions because they

did not have a college education or much work experience.

Upon review of the record, we find that Complainant failed to prove, by a

preponderance of the evidence, that the Agency's reasons are a pretext for

discrimination. Beyond his bare assertions, Complainant has not produced

evidence to show that he was not considered for the Recertification

positions for discriminatory reasons, or that S2B discriminated against

him because of any close work relationship with SL. In fact, S2A attested

that she made the decision on which employees to refer for the positions,

based on input from Team Leaders, and was not influenced by anyone else.

Regarding Complainant's assertion that his education and experience were

superior, we note that this does not rebut the Agency's explanation; S2A's

testimony reflects that education and outside work experience were not

factors in the Team Leads' decision not to recommend Complainant.

Claim 4

Assuming, arguendo, that Complainant established a prima facie case

of discrimination on the basis of reprisal, we find that the Agency

articulated legitimate, nondiscriminatory reasons for its actions.

Specifically, S2B and S1B2 attested that Complainant was released because

the Resources Department had been "rightsizing" - reducing the workforce

because the workload was diminishing. In addition, S2B attested that

she released Complainant because she no longer needed three employees

in the department and the other two employees were S1B2 and a Data

Entry Specialist. Further, S1B2 attested that the department had around

15 employees in February 2005 and Complainant was one of the last few

employees to be released.

Because the Agency articulated legitimate, nondiscriminatory reasons

for its actions, the burden shifts to Complainant to prove, by a

preponderance of the evidence, that the Agency's reasons are a pretext

for discrimination. On appeal, Complainant asserted that younger

employees who did not have a college education or much work experience

were not released. In addition, Complainant cited examples of younger

workers who were not released and older workers who were released.

In addition, Complainant submitted a satisfactory performance appraisal

from S1B1 for the period between February 10, 2005 and April 21, 2005

Upon review of the record, we find that Complainant failed to prove,

by a preponderance of the evidence, that the Agency's reasons are a

pretext for discrimination. Regarding Complainant's assertion that his

education and experience were superior, we note that this does not rebut

the Agency's explanation; the testimony of S2B and S1B2 reflects that

education and outside work experience were not factors in their decision

to release Complainant. Regarding Complainant's assertion that younger

employees with lesser qualifications remained at the Agency, we note that

Complainant failed to show that those employees performed the same type

of work as he did or worked in his department. Regarding Complainant's

satisfactory performance appraisal, we note that this also failed to

rebut the Agency's explanation; the testimony of S2B and S1B2 reflects

that quality of work performance was not a factor in their decision to

release Complainant.

Claim 5

Assuming, arguendo, that Complainant established a prima facie case

of discrimination on the bases of age and reprisal, we find that the

Agency articulated legitimate, nondiscriminatory reasons for its actions.

Specifically, S1C2 attested that the PPI Department was staffed separately

from the Call Center and that the only Call Center employees who moved

to the PPI Department were those that expressed some hardship with,

for example, the second-shift Call Center hours. In addition, S1C2

attested that the majority of PPI employees were hired directly into

the department and few were transferred internally.

Because the Agency articulated legitimate, nondiscriminatory

reasons for its actions, the burden shifts to Complainant to prove,

by a preponderance of the evidence, that the Agency's reasons are a

pretext for discrimination. On appeal, Complainant asserted that he was

qualified to handle the PPI position because he had previously performed

successfully in PPI and noted the less-than-professional performance of

some other employees.

Upon review of the record, we find that Complainant failed to prove,

by a preponderance of the evidence, that the Agency's reasons are a

pretext for discrimination. Regarding Complainant's assertion that his

work performance in PPI was superior, we note that this does not rebut

the Agency's explanation; S1C2's testimony reflects that the quality of

work performance in PPI was not a factor in whether Call Center employees

were moved to the PPI Department.

Claim 7

Assuming, arguendo, that Complainant established a prima facie case of

discrimination on the bases of age and reprisal, we find that the Agency

articulated legitimate, nondiscriminatory reasons for its actions.

Specifically, S2B and S1C1 attested that they had no knowledge of

Complainant's allegation that he was not selected for fingerprinting.

Because the Agency articulated legitimate, nondiscriminatory reasons

for its actions, the burden shifts to Complainant to prove, by a

preponderance of the evidence, that the Agency's reasons are a pretext

for discrimination. On appeal, Complainant reasserted that his group was

told that the Agency had run out of fingerprinting cards and had to wait

until the cards arrived, but the group was laid off in the interim.

Upon review of the record, we find that Complainant failed to prove, by a

preponderance of the evidence, that the Agency's reasons are a pretext for

discrimination. Aside from his bare assertions, Complainant has produced

no evidence that he was not selected for fingerprinting or, even assuming

he was not selected, that the reason was discriminatory. In addition,

we note that Complainant failed to identify a specific management official

responsible for the alleged discriminatory action.

Claim 8

Assuming, arguendo, that Complainant established a prima facie case

of discrimination on the bases of age and reprisal, we find that

the Agency articulated legitimate, nondiscriminatory reasons for

its actions. Specifically, S2B attested that Complainant was among

30 temporary employees released in January 2006 because of reduced

workload in the Call Center, although eventually all the Call Center

employees were released. In addition, S2B attested that the Team

Leads recommended Complainant's release, after work in the Call Center

diminished, because he was not among the top performers. Further, S1C3

attested that Complainant's work performance was satisfactory, but not

outstanding, and that his performance level was equal to the performance

level of the average Call Center employee. Finally, S1C2 attested that

all employees were evaluated on a number of criteria including time,

attendance, and efficiency, and that Complainant failed to adhere to

a number of those guidelines and procedures. We note that the record

contains guidelines and procedures for Call Center employees involving

absenteeism, attendance, and conduct/performance issues.

Because the Agency articulated legitimate, nondiscriminatory reasons

for its actions, the burden shifts to Complainant to prove, by a

preponderance of the evidence, that the Agency's reasons are a pretext

for discrimination. On appeal, Complainant asserted that the Team Leads

who testified that he was not a top performer were close friends with

S2B and recommended his release because they knew S2B was named in one

of his EEO complaints.

Upon review of the record, we find that Complainant failed to prove,

by a preponderance of the evidence, that the Agency's reasons are a

pretext for discrimination. Beyond his bare assertions, Complainant

has not produced evidence to show that S1C2 and S1C3 testified falsely

about his work performance because of any friendship with S2B.

Harassment - Claims 1-5, 7, 8

Complainant asserted on appeal, "It is very important when making

a decision on my appeal that this is not a simple complaint, but a

combination of three separate complaints, which clearly shows a pattern

of continuous discrimination." In addition, Complainant asserted that

there was enough information in his three complaints to link SL, S2B,

S1A, S1C1, and others to discrimination against him.

To the extent that Complainant is alleging that he was subjected to a

hostile work environment with respect to the matters set forth in his

complaint, we find, under the standards set forth in Harris v. Forklift

Systems, Inc., 510 U.S. 17 (1993), that Complainant's claim of hostile

work environment must fail. See EEOC Enforcement Guidance on Harris

v. Forklift Systems, Inc., EEOC Notice No. 915.002 (Mar. 8, 1994).

A finding of hostile work environment is precluded by our determination

that Complainant failed to establish that any of the actions taken by the

Agency were motivated by discriminatory animus or a retaliatory motive.

See Oakley v. U.S. Postal Serv., EEOC Appeal No. 01982923 (Sept. 21,

2000).

CONCLUSION

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, we AFFIRM the Agency's

final decision.

ORDER

The Agency is ordered to take the following action:

1. Within thirty (30) calendar days of the date this decision becomes

final, the Agency official responsible for the quality of complaints

processing must add a record of Complainant's concerns, and any actions

the Agency took to resolve the concerns, to the complaint file maintained

on the underlying complaint. Moreover, the Agency shall provide

Complainant with a report of any actions taken by the Agency to resolve

the concerns, or an explanation of its reason for not taking action.

The Agency shall submit a copy of the report or its explanation to the

Compliance Officer referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0610)

Compliance with the Commission's corrective action is mandatory.

The Agency shall submit its compliance report within thirty (30) calendar

days of the completion of all ordered corrective action. The report shall

be submitted to the Compliance Officer, Office of Federal Operations,

Equal Employment Opportunity Commission, P.O. Box 77960, Washington,

DC 20013. The Agency's report must contain supporting documentation,

and the Agency must send a copy of all submissions to the Complainant.

If the Agency does not comply with the Commission's order, the Complainant

may petition the Commission for enforcement of the order. 29 C.F.R. �

1614.503(a). The Complainant also has the right to file a civil action

to enforce compliance with the Commission's order prior to or following

an administrative petition for enforcement. See 29 C.F.R. �� 1614.407,

1614.408, and 29 C.F.R. � 1614.503(g). Alternatively, the Complainant

has the right to file a civil action on the underlying complaint in

accordance with the paragraph below entitled "Right to File A Civil

Action." 29 C.F.R. �� 1614.407 and 1614.408. A civil action for

enforcement or a civil action on the underlying complaint is subject

to the deadline stated in 42 U.S.C. 2000e-16(c) (1994 & Supp. IV 1999).

If the Complainant files a civil action, the administrative processing of

the complaint, including any petition for enforcement, will be terminated.

See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (T0610)

This decision affirms the Agency's final decision/action in part, but it

also requires the Agency to continue its administrative processing of a

portion of your complaint. You have the right to file a civil action in

an appropriate United States District Court within ninety (90) calendar

days from the date that you receive this decision on both that portion

of your complaint which the Commission has affirmed and that portion

of the complaint which has been remanded for continued administrative

processing. In the alternative, you may file a civil action after

one hundred and eighty (180) calendar days of the date you filed your

complaint with the Agency, or your appeal with the Commission, until

such time as the Agency issues its final decision on your complaint.

If you file a civil action, you must name as the defendant in the

complaint the person who is the official Agency head or department head,

identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. If you file

a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

__2/4/11________________

Date

1 A Human Resources Specialist attested that DAEs are locally hired

citizens, appointed rather than hired on a competitive basis, who provide

vital services that support the disaster recovery program operation.

2 The Agency stated in its final decision that, although not specified in

its letter of acceptance dated May 4, 2005, it would also analyze claims

1-3 under a hostile work environment framework. The Agency noted that

Complainant alleged in his formal complaint that he was subjected to

"a pattern of attitudes and actions" which led him to believe he was a

"victim of discrimination and reprisal."

3 Although Complainant designated his race as "Puerto Rican,"

the Commission views this as a description of his national origin.

Accordingly, we will analyze his claims as indicating discrimination

based on national origin, among other things.

4 On July 31, 2006, after receiving Complainant's request, the AJ issued

an Order of Voluntary Dismissal and directed the Agency to issue a final

decision.

5 The Agency did not analyze whether Complainant established a prima

facie case of discrimination on the bases of race, sex, color, age,

and reprisal.

6 We will address Complainant's contentions on appeal in further detail

in the "Analysis and Findings" section of the decision.

7 We note that, as a general rule, no new evidence will be considered

on appeal unless there is an affirmative showing that the evidence was

not reasonably available prior to or during the investigation. Equal

Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO

MD-110), at Ch. 9, � VI.A.3 (Nov. 9, 1999). Complainant has not shown

that this new evidence regarding his resume and applications submitted

was not reasonably available prior to or during the investigation.

Accordingly, we decline to consider this new evidence on appeal.

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U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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