Violet B. Koon, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionOct 29, 2007
0120073496 (E.E.O.C. Oct. 29, 2007)

0120073496

10-29-2007

Violet B. Koon, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Violet B. Koon,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 0120073496

Hearing No. 430200700136X

Agency No. 4K270000906

DECISION

Complainant filed an appeal from the agency's June 30, 2007, final

decision concerning her equal employment opportunity (EEO) complaint

alleging employment discrimination in violation of Section 501 of the

Rehabilitation Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. �

791 et seq. and the Age Discrimination in Employment Act of 1967 (ADEA),

as amended, 29 U.S.C. � 621 et seq. The appeal is deemed timely and is

accepted pursuant to 29 C.F.R. � 1614.405(a).

On September 27, 2006, complainant filed an EEO complaint alleging

that she was discriminated against on the bases of disability (bipolar

disorder) and age (D.O.B. 10/14/62) when she was subjected to ongoing

harassment starting in October 2005, and issued a notice of removal,

effective June 10, 2006, from her position of Rural Carrier Associate.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request a

hearing before an EEOC Administrative Judge (AJ). Complainant requested

a hearing, but the AJ dismissed the hearing request on the grounds that

complainant failed to submit a pre-hearing report. The AJ remanded the

complaint to the agency, and the agency issued a final decision pursuant

to 29 C.F.R. � 1614.110(b) concluding that complainant failed to prove

that she was subjected to discrimination as alleged.

At the time of the events at issue, complainant was employed by the agency

in the Lexington, North Carolina Post Office as a Rural Carrier Associate.

The investigative report indicates that despite the investigator's

efforts, complainant failed to submit an affidavit detailing her

claim of discriminatory hostile work environment. Therefore, the only

available information on complainant's allegations is that reported by

the EEO Counselor and what is written on the formal complaint. Briefly,

the record shows that complainant had previously been removed from her

position in July 2005 for unsatisfactory performance/failure to follow

instructions, and improper conduct/falsification of times. Complainant

grieved the matter and was reinstated in October 2005 without back pay.

Since her reinstatement in October 2005, complainant alleged she was

harassed by her supervisor on an ongoing basis when she was told she was

too slow and was not being productive, was told inconsistent directions,

was followed, was given vehicle inspections, and was "yelled" at on the

workroom floor. On May 4, 2006, she was informed that, effective June 10,

2006, she would be removed for unacceptable work performance. Complainant

filed the instant complaint asserting she was harassed and challenging

her removal.

Complainant's supervisor denied any discrimination occurred. She averred

that upon complainant's return to duty in October 2005, she sat down

with complainant and thoroughly explained the performance expectations

to her. She also stated that she assigned a Rural Carrier mentor

to complainant to provide her with some retraining. The supervisor

denied harassing complainant, indicating that she provided her with

the same supervisory instruction and oversight provided to all other

Rural Carriers. The employee assigned to be complainant's mentor also

submitted an affidavit during the investigation, confirming she provided

complainant with refresher training in October 2005. She opined that

complainant did not appear to be interested in her attempts to assist

her by suggesting improved ways of doing her work.

With regard to the removal, the notice of proposed removal indicates it

was for unacceptable work performance. Specifically, the notice indicated

that complainant had been unable to carry her assigned route within

the evaluated time since her return to duty. In addition, management

alleged that in March 2006, complainant was moved to a lighter route,

but still was unable to carry the mail within the allotted time.

In addition, management asserted several customer complaints were

received concerning misdeliveries by complainant. Management stated

that the notice of removal was issued in May 2006 based on complainant's

current performance problems, as well as her prior disciplinary record,

which included a letter of warning, a suspension for unsatisfactory

performance, and the prior removal action.

As this is an appeal from a decision issued without a hearing, pursuant

to 29 C.F.R. � 1614.110(b), the agency's decision is subject to de novo

review by the Commission. 29 C.F.R. � 1614.405(a). See EEOC Management

Directive 110, Chapter 9, � VI.A. (November 9, 1999). (explaining that

the de novo standard of review "requires that the Commission examine

the record without regard to the factual and legal determinations of the

previous decision maker," and that EEOC "review the documents, statements,

and testimony of record, including any timely and relevant submissions

of the parties, and . . . issue its decision based on the Commission's

own assessment of the record and its interpretation of the law").

To prevail in a disparate treatment claim such as this, complainant

must satisfy the three-part evidentiary scheme fashioned by the Supreme

Court in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). He

must generally establish a prima facie case by demonstrating that

he was subjected to an adverse employment action under circumstances

that would support an inference of discrimination. Furnco Construction

Co. v. Waters, 438 U.S. 567, 576 (1978). The prima facie inquiry may be

dispensed with in this case, however, since the agency has articulated

legitimate and nondiscriminatory reasons for its conduct. See United

States Postal Service Board of Governors v. Aikens, 460 U.S. 711,

713-17 (1983); Holley v. Department of Veterans Affairs, EEOC Request

No. 05950842 (November 13, 1997). To ultimately prevail, complainant must

prove, by a preponderance of the evidence, that the agency's explanation

is a pretext for discrimination. Reeves v. Sanderson Plumbing Products,

Inc., 530 U.S. 133, 120 S.Ct. 2097 (2000); St. Mary's Honor Center

v. Hicks, 509 U.S. 502, 519 (1993); Texas Department of Community

Affairs v. Burdine, 450 U.S. 248, 256 (1981); Holley v. Department

of Veterans Affairs, EEOC Request No. 05950842 (November 13, 1997);

Pavelka v. Department of the Navy, EEOC Request No. 05950351 (December 14,

1995). After a review of the record, the Commission finds that complainant

has not proven, by a preponderance of the evidence, that the agency's

reasons for its actions, including its decision to discharge complainant,

were a pretext for discrimination based on age or disability.1

Harassment of an employee that would not occur but for the employee's

race, color, sex, national origin, age, disability, or religion is

unlawful. McKinney v. Dole, 765 F.2d 1129, 1138-1139 (D.C. Cir. 1985).

A single incident or group of isolated incidents will not be regarded

as discriminatory harassment unless the conduct is severe. Walker

v. Ford Motor Co., 684 F.2d 1355, 1358 (11th Cir. 1982). Whether the

harassment is sufficiently severe to trigger a violation of Title VII

[and the Rehabilitation Act] must be determined by looking at all the

circumstances, including the frequency of the discriminatory conduct,

its severity, whether it is physically threatening or humiliating, or

a mere offensive utterance, and whether it unreasonably interferes with

an employee's work performance. Harris v. Forklift Systems, 510 U.S. 17

(1993).

To establish a prima facie case of hostile environment harassment,

a complainant must show that: (1) s/he is a member of a statutorily

protected class; (2) s/he was subjected to harassment in the form of

unwelcome verbal or physical conduct involving the protected class;

(3) the harassment complained of was based on the statutorily protected

class; and (4) the harassment affected a term or condition of employment

and/or had the purpose or effect of unreasonably interfering with the

work environment and/or creating an intimidating, hostile, or offensive

work environment. Humphrey v. United States Postal Service, EEOC Appeal

No. 01965238 (October 16, 1998); 29 C.F.R. �1604.11. In the instant

case, the Commission finds that complainant has not established a link

between her age and alleged disability and the incidents complained of.

Moreover, the incidents, even if true, have not been shown to be

sufficiently severe or pervasive to rise to the level of establishing

a discriminatory hostile work environment.

Based on a thorough review of the record and the contentions on appeal,

including those not specifically addressed herein, we affirm the agency's

final decision finding no discrimination or harassment.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

October 29, 2007

__________________

Date

1 The Commission notes that even assuming complainant is a person with

a disability, the record indicates that her supervisors did not know

about her condition, and complainant is not alleging that she requested

and was denied reasonable accommodation.

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0120073496

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

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0120073496