Teresa M. Gilbert, Complainant,v.R. James Nicholson, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionSep 14, 2007
0120061060 (E.E.O.C. Sep. 14, 2007)

0120061060

09-14-2007

Teresa M. Gilbert, Complainant, v. R. James Nicholson, Secretary, Department of Veterans Affairs, Agency.


Teresa M. Gilbert,

Complainant,

v.

R. James Nicholson,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 01200610601

Agency No. 2004-0558-2004104066

Hearing No. 140-2005-00270X

DECISION

Complainant filed an appeal with this Commission from the November 1,

2005 agency decision finding no discrimination.

Complainant, a Medical Technologist, alleged that the agency discriminated

against her on the bases of race (Hispanic)2, sex (female), and in

reprisal for prior protected EEO activity under Title VII of the Civil

Rights Act of 1964 when she was subjected to harassment continuing from

June 2004, when the following occurred:

1. In June 2004, complainant overheard an altercation between the

Supervisory Medical Technologist (SMT) and a Phlebotomist in the Blood

Bank.

2. On June 4, 2004, complainant did not receive credit for compensatory

time earned.

3. On July 6, 2004, the SMT asked complainant to complete an English

Language Proficiency form.

4. On August 18, 2004, the Chief Medical Technologist (CMT) issued

a Report of Contact containing accusations about complainant to a

co-worker.

5. On September 7, 2004, the SMT denied complainant's request for

Christmas leave submitted on August 10, 2004.

6. On September 7, 2004, the SMT issued complainant a letter of written

counseling.

7. On September 7, and September 8, 2004, the SMT challenged complainant's

compensatory time earned.

8. On September 8, 2004, the SMT verbally counseled complainant regarding

manning her work station.

9. On September 8, 2004, the CMT threatened to charge complainant absence

without leave (AWOL) for two days.

10. On September 14, 2004, the Chief of Pathology and Laboratory Medicine

Service denied complainant's request for reassignment to another section.

The agency found, and complainant does not dispute, that complainant

withdrew her request for a hearing before an EEOC Administrative Judge

(AJ).

In its decision, the agency found that complainant had established

a prima facie case of disparate treatment based on race and sex

discrimination regarding alleged adverse actions taken against her.

Regarding reprisal, the agency found that complainant had not engaged

in prior protected EEO activity. The agency noted that complainant's

prior activity was a telephone inquiry which she made to the EEO office

regarding a discrimination issue but she was not sure which management

official was involved and that this event was insufficient to show that

complainant engaged in prior EEO activity or that the management officials

in the present complaint had any knowledge of complainant's action.

The agency also noted that although complainant also stated that the

reprisal started after she was a witness in Employee A's EEO complaint

in April 2005, Employee A stated that she had no prior EEO activity. The

agency further found that complainant was unable to show that the actions

complained of were based on her race, sex, or prior protected activity or

that the actions were sufficiently severe and pervasive so as to alter

complainant's working conditions or to create an objectively hostile

work environment. The agency concluded, after examining each of the

incidents identified by complainant, that complainant failed to show by

a preponderance of the evidence that management's explanations for its

actions were pretextual and/or that the agency's actions were motivated

by prohibited discriminatory or retaliatory animus.

Because this is an appeal from a decision issued without a hearing,

pursuant to 29 C.F.R. � 1614.110(b), the agency's decision is subject

to de novo review by the Commission. 29 C.F.R. � 1614.405(a).

Harassment of an employee which would not occur but for the employee's

race, color, sex, national origin, age, disability, religion or

reprisal is unlawful. McKinney v. Dole, 765 F.2d 1129, 1138-1139

(D.C. Cir. 1985). A single incident or group of isolated incidents

will not be regarded as discriminatory harassment unless the conduct is

severe. Walker v. Ford Motor Co., 684 F.2d 1355, 1358 (11th Cir. 1982).

Whether the harassment is sufficiently severe to trigger a violation

must be determined by looking at all the circumstances, including the

frequency of the discriminatory conduct, its severity, whether it is

physically threatening or humiliating, or a mere offensive utterance, and

whether it unreasonably interferes with an employee's work performance.

Harris v. Forklift Systems, 510 U.S. 17 (1993).

To prevail in a disparate treatment claim, complainant must satisfy

the three-part evidentiary scheme fashioned by the Supreme Court in

McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973). Complainant must

initially establish a prima facie case by demonstrating that complainant

was subjected to an adverse employment action under circumstances

that would support an inference of discrimination. Furnco Construction

Co. v. Waters, 438 U.S. 567, 576 (1978). Proof of a prima facie case will

vary depending on the facts of the particular case. McDonnell Douglas,

411 U.S. at 804 n. 14. The burden then shifts to the agency to articulate

a legitimate, nondiscriminatory reason for its actions. Texas Department

of Community Affairs v. Burdine, 450 U.S. 248, 253 (1981). To ultimately

prevail, complainant must prove, by a preponderance of the evidence, that

the agency's explanation is pretextual. Reeves v. Sanderson Plumbing

Products, Inc., 530 U.S. 133, 120 S.Ct. 2097 (2000); St. Mary's Honor

Center v. Hicks, 509 U.S. 502, 519 (1993). The prima facie inquiry

may be dispensed with when the agency has articulated legitimate and

nondiscriminatory reasons for its conduct. See United States Postal

Service Board of Governors v. Aikens, 460 U.S. 711, 713-17 (1983);

Holley v. Department of Veterans Affairs, EEOC Request No. 05950842

(November 13, 1997).

After a review of the record in its entirety, including consideration

of statements submitted on appeal, it is the decision of this Commission

to affirm the agency's decision.

Initially, the Commission addresses three preliminary matters complainant

raised on appeal. The Commission notes complainant's request that the

Report of Investigation prepared for Employee A's discrimination complaint

be considered as part of the record of this appeal. This request is

denied because the Commission does not find it material to reaching a

decision in the instant appeal. Although complainant also raises the

issue of misrepresentation on the part of a former representative as an

attorney, she has not indicated how this ultimately impacted her case.

The record reveals that complainant has remained an active participant

in the proceedings before the AJ even during the period that the union

representative was representing her and that prior to his becoming

involved, complainant was represented by other union representatives.

Further, EEOC Regulation � 1614.605(e) provides that the complainant shall

at all times be responsible for proceeding with the complaint whether or

not the complainant has designated a representative. Complainant has

also stated that she attempted to add retaliatory and adverse actions

which occurred subsequent to her filing of the instant complaint but

that the agency denied her requests. We note, however, that complainant

also stated that the agency's denial caused her to file two additional

EEO complaints. We find that the instant complaint has been correctly

defined.

The Commission next addresses the agency's finding of no discrimination.

Assuming without deciding that complainant has established a prima facie

case of discrimination based on sex, race, and reprisal, the Commission

finds that complainant was not subjected to a hostile work environment

and, even if she was, she has not shown that the hostility was motivated

by discriminatory animus or reprisal. The Commission further finds that

the agency has articulated legitimate, nondiscriminatory reasons for its

actions and complainant has failed to show by a preponderance of the

evidence that the agency's reasons were mere pretext to mask unlawful

discrimination.

Regarding incident 1, the Commission notes that there is conflicting

testimony regarding whether complainant was close enough to the

incident which occurred to have observed or to have been affected by it.

Nonetheless, what occurred was not directed towards complainant nor was

complainant involved in the incident. Complainant stated only that the

incident scared her and that she felt that should she upset the SMT, he

could react in a similarly negative manner towards her. The Commission

also notes that at the time of the taking of her affidavit, complainant

was no longer under the supervision of the SMT but under the supervision

of the CMT.

Regarding incident 2, there is no evidence that complainant was not

compensated for time worked. Complainant stated that she was offered

only the opportunity to work overtime and not compensatory time while

Employee B, a White female, and others were given the opportunity to

work compensatory time by the SMT, although he had stated to complainant

that his policy was not to grant compensatory time. Complainant stated

further, however, that the SMT informed her that he had granted Employee

B the compensatory time in error. Complainant also stated that the SMT's

policy was later changed to offer employees the choice between overtime

and compensatory time.

Regarding incident 3, complainant stated that only she and Employee A,

a Puerto Rican, were asked to complete an English Proficiency form by

the SMT and that the SMT told her that the form was being used to build

a bilingual roster of agency employees who could speak other languages.

She stated that she told the SMT that his explanation was odd since the

form did not ask about proficiency in any other language but English.

The record establishes that the SMT was given the forms by the Service

Secretary who had been provided them by the agency's Human Resources

(HR) office, through the CMT, and HR wanted the forms to be completed

by all new employees. The CMT also stated in her affidavit that the

forms were distributed to about five new employees in the unit.

Regarding incident 4, the record reveals that complainant's name was

mentioned in a Report of Contact involving Employee A. The record also

reveals that complainant's name was written in the Report of Contact

because she was identified as part of a statement taken by the CMT in

her investigation of an incident that Employee A had brought to her

attention.

Regarding incident 5, the record reveals that complainant's leave was

denied in order for the Blood Bank to be adequately staffed and to let

other employees who had not had Christmas off the year before be able

to have Christmas off. Complainant stated in her affidavit that all

the other employees were in the unit longer than she was.

Regarding incident 6, the record reveals that complainant was issued

a letter of counseling because she left her work station. Although

complainant states that the SMT was not her supervisor at the time, she

also stated that he was returned as her supervisor the following day.

Complainant also does not deny having left her work station, although

she stated that she left word with Employee C.

Regarding incident 7, the record reveals that the action was taken

because complainant needed to get the appropriate signatures in order

for her compensatory time to be credited to her.

Regarding incident 8, complainant stated that this incident related to

the written counseling she received in incident 6.

Regarding incident 9, the record reveals that complainant was requesting

sick leave and was informed that her leave would be charged to AWOL

because she did not have sufficient sick leave. The record also reveals

that complainant was not charged AWOL.

Regarding incident 10, the record reveals that complainant's request

for reassignment was denied because staffing was at a minimal level

to ensure care of patients and because the Chemistry laboratory where

complainant was temporarily assigned had need for additional employees.

The Commission accordingly concludes that complainant was not subjected

to discriminatory harassment or reprisal. What is apparent from the

record is that complainant's directness and outspokenness in the office,

her bringing to management's attention (particularly to the SMT's

attention) concerns about management not following office procedures,

and her questioning of management's actions strained the relationship

between the SMT and complainant and tension developed in the office.

Further, the record suggests that because of complainant's persistence in

questioning policies and practice in her unit, that management was careful

in adhering to rules when it came to complainant not for discriminatory

reasons but because complainant might raise questions in the future.

Also, even assuming that complainant may have been targeted for increased

scrutiny and isolation from her peers, the Commission cannot find that

more likely than not that discriminatory animus motivated the SMT or

management's actions against her.

The agency's decision finding no discrimination is AFFIRMED.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

September 14, 2007

__________________

Date

1 Due to a new data system, this appeal has been re-designated with the

above-referenced appeal number.

2 Complainant identified herself as Hispanic, Mexican-American in her

affidavit.

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0120061060

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036