Shirlee Gleeson, Complainant,v.Robert M. Gates, Secretary, Department of Defense, (Defense Finance & Accounting Service), Agency.

Equal Employment Opportunity CommissionMar 4, 2011
0120110096 (E.E.O.C. Mar. 4, 2011)

0120110096

03-04-2011

Shirlee Gleeson, Complainant, v. Robert M. Gates, Secretary, Department of Defense, (Defense Finance & Accounting Service), Agency.


Shirlee Gleeson,

Complainant,

v.

Robert M. Gates,

Secretary,

Department of Defense,

(Defense Finance & Accounting Service),

Agency.

Appeal No. 0120110096

Hearing No. 532200900008X

Agency No. DFAS000722008

DECISION

Pursuant to 29 C.F.R. � 1614.405, the Commission accepts Complainant's

appeal from the Agency's September 14, 2010 final order concerning

her equal employment opportunity (EEO) complaint alleging employment

discrimination in violation of Title VII of the Civil Rights Act of

1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq. and the Age

Discrimination in Employment Act of 1967 (ADEA), as amended, 29 U.S.C. �

621 et seq.

BACKGROUND

Complainant alleged that the Agency discriminated against her on the

bases of race (African-American) and age (60) when: from October 15,

2007, she was denied training and meaningful work, denied a reassignment;

and subjected to a hostile work environment which culminated in her

removal from Federal employment during her probationary period.

The record reflects that Complainant was hired by the Agency in

October 2007 for the position of Civilian Pay Technician, GS-04S4-07.

On April 22, 2008, Complainant was terminated from her employment during

her probationary period, for using foul language towards co-workers.

Complainant asserted that her first-level supervisor said to her on

the day that she was terminated, "We tried to give you work that was

easy for you and that you could handle." Complainant further asserted

that management thought that she was too old to learn anything new.

Complainant contended that she did not receive the same one-on-one

training that other individuals received after the initial two to three

week training. Complainant further contended that she was never properly

trained, although other co-workers were properly trained. Complainant

denied that she received a verbal warning from her second-level

supervisor on February 29, 2008, for using profanity in the workplace.

Complainant denied ever using profanity in the workplace.

At the conclusion of the investigation, Complainant was provided with a

copy of the report of investigation and notice of her right to request a

hearing before an EEOC Administrative Judge (AJ). Complainant requested

a hearing within the time frame provided in 29 C.F.R. � 1614.108(f).

On August 27, 2010, the AJ issued a decision finding no discrimination.

In reaching this decision, the AJ determined that even if Complainant

could establish a prima facie case, the Agency had articulated legitimate,

nondiscriminatory reasons for its actions. The Agency stated that

Complainant's termination occurred, not as a result of poor performance,

but because of her behavior towards co-workers. The AJ noted that no

evidence was presented to establish that other probationary employees

were involved in behavior similar to Complainant's and not terminated.

Complainant claimed that she was denied training, while other witnesses

stated that

they provided her additional training; that she was harassed and asked for

a reassignment as a result, but failed to provide credible or sufficient

evidence of harassment based on her age and/or race; she testified that

she was not warned about her use of profanity in the workplace and she

did not use profanity in the workplace, but the credible testimony of

witnesses and documentation in the record clearly state that she did

use profanity towards others; that she was counseled regarding the use

of profanity and subsequently used profanity towards other employees.

The AJ found that Complainant was not a credible witness. She was

difficult during the hearing having to be removed from the hearing on two

occasions, after many warnings, for inappropriate behavior, including

calling the witnesses liars; and in response to a question by her

representative she responded with profanity. The AJ also found that the

Agency's witnesses were credible in their testimony and previous actions.

In conclusion, the AJ found that the events of which Complainant

complains, either individually or collectively fail to rise to the

level of unlawful harassment prohibited by the ADEA or Title VII.

Most importantly, there is no evidence that any of the actions or

decisions of agency management were motivated by unlawful reasons.

Complainant failed to establish that any of management's reasons for its

actions were pretextual or unworthy of belief. Complainant failed to

establish discrimination under either the theory of disparate treatment

or unlawful harassment.

On appeal, Complainant asserts, inter alia, that the AJ improperly "denied

her right to procedural due process" in this matter. She further asserts

that the AJ did not adequately address her claims of harassment.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. Nat'l Labor Relations Bd., 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

Harassment of an employee that would not occur but for the employee's

race, color, sex, national origin, age, disability, religion or prior

EEO activity is unlawful, if it is sufficiently patterned or pervasive.

Wibstad v. United States Postal Service, EEOC Appeal No. 01972699

(Aug. 14, 1998) (citing McKinney v. Dole, 765 F.2d 1129, 1138-39

(D.C. Cir. 1985)); EEOC Enforcement Guidance on Harris v. Forklift

Systems, Inc. at 3, 9 (March 8, 1994). In determining that a working

environment is hostile, factors to consider are the frequency of the

alleged discriminatory conduct, its severity, whether it is physically

threatening or humiliating, and if it unreasonably interferes with an

employee's work performance. See Harris v. Forklift Systems, Inc., 510

U.S. 17, 21 (1993); Enforcement Guidance at 6. The Supreme Court has

stated that: "Conduct that is not severe or pervasive enough to create an

objectively hostile work environment - an environment that a reasonable

person would find hostile or abusive - is beyond Title VII's purview."

Harris, 510 U.S. at 22 (1993).

To establish a claim of hostile environment harassment, complainant

must show that: (1) she belongs to a statutorily protected class;

(2) she was subjected to harassment in the form of unwelcome verbal

or physical conduct involving the protected class; (3) the harassment

complained of was based on her statutorily protected class; (4) the

harassment affected a term or condition of employment and/or had the

purpose or effect of unreasonably interfering with the work environment

and/or creating an intimidating, hostile, or offensive work environment;

and (5) there is a basis for imputing liability. See Henson v. City of

Dundee, 682 F.2d 897 (11th Cir. 1982). The harasser's conduct should

be evaluated from the objective viewpoint of a reasonable person in the

victim's circumstances. Enforcement Guidance at 6.

An employer is subject to vicarious liability for harassment when it is

"created by a supervisor with immediate (or successively higher) authority

over the employee." Burlington Industries, Inc., v. Ellerth, 524

U.S. 742, 118 S.Ct. 2257, 2270 (1998); Faragher v. City of Boca Raton, 524

U.S. 775, 118 S.Ct. 2275, 2292-93 (1998). When the harassment does not

result in a tangible employment action being taken against the employee,

the employer may raise an affirmative defense to liability. The agency

can meet this defense, which is subject to proof by a preponderance

of the evidence, by demonstrating: (a) that it exercised reasonable

care to prevent and correct promptly any harassing behavior; and (b)

that appellant unreasonably failed to take advantage of any preventive

or corrective opportunities provided by the agency or to avoid harm

otherwise. Burlington Industries, Inc., v. Ellerth, 118 S.Ct. at 2270;

Faragher v. City of Boca Raton, 118 S.Ct. at 2293; Enforcement Guidance:

Vicarious Liability for Unlawful Harassment by Supervisors, EEOC Notice

No. 915.002 (June 18, 1999). This defense is not available when the

harassment results in a tangible employment action (e.g., a discharge,

demotion, or undesirable reassignment) being taken against the employee.

Here, Complainant asserted that based on her statutorily protected

classes, management continuously subjected her to a hostile work

environment. However, we find that Complainant has not shown that

she was subjected to harassment in the form of unwelcome verbal or

physical conduct involving her protected classes, or the harassment

complained of was based on her statutorily protected classes. Further,

Complainant has not shown that the purported harassment had the purpose

or effect of unreasonably interfering with the work environment and/or

creating an intimidating, hostile, or offensive work environment.

While Complainant has cited various incidents where agency management

took actions that were either adverse or disruptive to her, we find

that Complainant fails to show that these incidents were as a result of

unlawful discrimination. To the extent Complainant is alleging disparate

treatment with respect to her termination, she has not shown that the

Agency's reasons for terminating her were a pretext for discrimination.

Further, the Commission finds no evidence of either inappropriate action

or misconduct by the AJ in this matter.

After a review of the record in its entirety, including consideration

of all statements submitted on appeal, it is the decision of the Equal

Employment Opportunity Commission to AFFIRM the final Agency order because

the Administrative Judge's ultimate finding, that unlawful employment

discrimination was not proven by a preponderance of the evidence, is

supported by the record.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party. Failure to file within the time

period will result in dismissal of your request for reconsideration

as untimely, unless extenuating circumstances prevented the timely

filing of the request. Any supporting documentation must be submitted

with your request for reconsideration. The Commission will consider

requests for reconsideration filed after the deadline only in very

limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official Agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court

that the Court appoint an attorney to represent you and that the Court

also permit you to file the action without payment of fees, costs,

or other security. See Title VII of the Civil Rights Act of 1964, as

amended, 42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as

amended, 29 U.S.C. �� 791, 794(c). The grant or denial of the request

is within the sole discretion of the Court. Filing a request for an

attorney with the Court does not extend your time in which to file

a civil action. Both the request and the civil action must be filed

within the time limits as stated in the paragraph above ("Right to File

A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

March 4, 2011

__________________

Date

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0120110096

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

Washington, DC 20013

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0120110096