Se Retha Posey, Complainant,v.Henry M. Paulson, Jr., Secretary, Department of the Treasury, Agency.

Equal Employment Opportunity CommissionNov 15, 2007
0720050077 (E.E.O.C. Nov. 15, 2007)

0720050077

11-15-2007

Se Retha Posey, Complainant, v. Henry M. Paulson, Jr., Secretary, Department of the Treasury, Agency.


Se Retha Posey,

Complainant,

v.

Henry M. Paulson, Jr.,

Secretary,

Department of the Treasury,

Agency.

Appeal No. 07200500771

Hearing No. 110-A4-0205X

Agency No. TD-01-1215R

DECISION

Following its June 13, 2005 final order, the agency filed a timely

appeal which the Commission accepts pursuant to 29 C.F.R. � 1614.405(a).

On appeal, the agency requests that the Commission affirm its rejection of

an EEOC Administrative Judge's (AJ) finding of discrimination in violation

of Title VII of the Civil Rights Act of 1964 (Title VII), as amended,

42 U.S.C. � 2000e et seq. and the Age Discrimination in Employment Act

of 1967 (ADEA), as amended, 29 U.S.C. � 621 et seq. For the following

reasons, the Commission REVERSES the agency's final order. We direct

the agency to take appropriate remedial relief as set forth in the Order

below.

ISSUES PRESENTED

Whether there is substantial evidence to support the AJ's finding of

discrimination on the bases of sex, age, race and reprisal.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked as

a Correspondence Tax Examiner, GS-7 at the Wage and Investment Division,

in Chamblee, Georgia. Prior to this time, complainant worked for 10 years

in the Automated Collection System (ACS), Atlanta Call Site. The record

reveals that from June 2000 to June 2001, complainant's supervisor was

KM, Supervisory Tax Examiner (a 36-year old, black female). At the end

of June 2001, KM left her supervisory role. In May of 2003, complainant

was supervised by TM, who was the Acting Manager, Team Leader.

The issues as framed by the AJ and as set forth in the complaint were

as follows:

1. Whether complainant was discriminated against on the bases of race

(Caucasian), sex (female), color (White), physical disability (high

blood pressure, sleep apnea and severe asthma), mental disability (panic

attacks, post-traumatic stress disorder) and age (D.O.B. 03/01/47) when

from June 2000 through June 2001, complainant was subjected to hostile

work environment by KM when:

a. KM ridiculed her in front of other employees and looked at her in a

disrespectful manner;

b. in June 2000, KM stopped talking to complainant and communicated with

her through sticky notes;

c. on November 15, 2000, KM denied complainant's leave request;

d. on November 8, 2000, KM issued complainant a memorandum of admonishment

regarding her failure to fully pay her 1998 Federal Income Taxes;

e. on December 5, 2000, KM issued complainant a memorandum, regarding

her use of unscheduled leave;

f. on February 23, 2001, complainant received a memorandum from KM that

indicated her performance evaluation was being revalidated from the

prior year;

g. on June 27, 2001, complainant was issued a memorandum regarding

unacceptable performance which indicated that complainant was failing in

2 critical elements: Job Interaction and Workload/Inventory Management;

h. KM issued complainant a 60-day opportunity letter, which informed

complainant that she would have 60 days to demonstrate that she was

performing at the minimally successful level in the two aforementioned

critical elements; and

i. KM rolled her eyes at complainant in front of the staff and issued

her a memorandum regarding errors on her timesheet.

2. Whether complainant was discriminated against on the bases of race

and in retaliation for prior protected activity when from May 5, 2003

to June 17, 2003, she was subjected to harassment by TM when:

a. on May 5, 2003, TM attempted to lower her annual performance rating;

b. on June 3, 2003, complainant was issued a letter, which stated she

was insubordinate;

c. on July 16, 2003, complainant was restricted in the amount of

administrative time she could use to rebut reviews of her work;

d. on July 16, 2003, TM spoke harshly to complainant; and

e. on July 17, 2003, complainant was issued a second letter, which stated

she was insubordinate.

The AJ held a hearing on January 19, 2005, and issued a decision on

April 26, 2005. The AJ concluded that complainant was subjected to

unlawful harassment based on her age, race, and sex for claim one; and

concluded that complainant was subjected to retaliatory harassment as to

claim two. However, the AJ concluded that complainant failed to establish

a prima facie case of disability discrimination. More specifically,

the AJ found that KM overly scrutinized complainant and other older

white females which created a hostile work environment from June 2000

until June 2001. The AJ noted that older white females were being

given additional duties that black employees did not have to perform,

and their evaluations were being lowered while younger black females'

evaluations were higher. Specifically with respect to complainant, the

AJ found that KM constantly over scrutinized complainant's work, and gave

her a significantly lower performance appraisal than other black females

in the facility without justification. The AJ noted that complainant

always received good performance evaluations from other supervisors.

Accordingly, the AJ determined that the alleged actions, when viewed

collectively, were sufficiently severe or pervasive to constitute

harassment due to a hostile work environment.

As to claim (2), the AJ found that from May 5 to July 17, 2003, TM

subjected complainant to a hostile work environment in reprisal for

complainant filling the instant complaint.2 Specifically, the AJ found

that TM was inundating complainant on a daily basis with documentation

regarding complainant's work performance. The AJ also found that

TM issued complainant insubordination letters for minor incidents.

Specifically, on May 5, 2003, TM issued a letter of insubordination

to complainant because she did not like complainant's tone of voice

when complainant responded to a question. During the hearing, the TM

testified that complainant did not raise her voice, but that she did

not like the tone. The AJ also found that TM also issued complainant

an insubordination letter because complainant was taking too much

time in rebutting TM's documentations regarding her work performance.

The AJ concluded that TM's own testimony that the evaluations that she

did for complainant were intimidating and were not intended to improve

her performance (as well as her reference of complainant's prior EEO

activity) were direct evidence of retaliatory motive. In addition, the

AJ found that as soon as TM was removed from supervising complainant,

complainant's ratings went up, and she did not receive any more complaints

regarding her work performance. Therefore, the AJ concluded that TM's

actions constituted unlawful harassment toward complainant.

The AJ issued a separate decision awarding relief and compensatory damages

for the agency's discriminatory actions. As relief, the AJ awarded

complainant $20,000.00 in non-pecuniary damages, and $572.02 in pecuniary

damages. In addition, the AJ ordered the agency to restore 60 hours

of annual leave to complainant and to post a notice of discrimination

at the agency's bulletin board. The AJ also awarded attorney's fees in

the full amount requested of $10,437.50, as the agency did not object.

The agency subsequently issued a final order rejecting the AJ's finding

that complainant proved that she was subjected to discrimination as

alleged.

Although the agency submitted an appeal form, it did not submit a

brief in support of its appeal. In response to the agency's appeal,

complainant requests that we reverse the agency's findings, and find

that the AJ's decision is supported by substantial evidence.

ANALYSIS AND FINDINGS

Pursuant to 29 C.F.R. � 1614.405(a), all post-hearing factual findings by

an AJ will be upheld if supported by substantial evidence in the record.

Substantial evidence is defined as "such relevant evidence as a reasonable

mind might accept as adequate to support a conclusion." Universal

Camera Corp. v. National Labor Relations Board, 340 U.S. 474, 477 (1951)

(citation omitted). A finding regarding whether or not discriminatory

intent existed is a factual finding. See Pullman-Standard Co. v. Swint,

456 U.S. 273, 293 (1982). An AJ's conclusions of law are subject to a

de novo standard of review, whether or not a hearing was held.

An AJ's credibility determination based on the demeanor of a witness or

on the tone of voice of a witness will be accepted unless documents or

other objective evidence so contradicts the testimony or the testimony so

lacks in credibility that a reasonable fact finder would not credit it.

See EEOC Management Directive 110, Chapter 9, � VI.B. (November 9, 1999).

After a careful review of the record, we discern no basis to disturb

the AJ's finding of discrimination. The findings of fact are supported

by substantial evidence, and the AJ correctly applied the appropriate

regulations, policies, and laws. Harassment of an employee that would

not occur but for the employee's race, color, sex, national origin,

age, disability, or religion is unlawful. McKinney v. Dole, 765 F.2d

1129, 1138-1139 (D.C. Cir. 1985). In order to establish a claim of

discriminatory harassment, complainant must show that: (1) she belongs

to one or more statutorily protected classes; (2) she was subjected

to unwelcome conduct; (3) the conduct complained of was based upon

her race, color, national origin, sex, or previous EEO activity; (4)

the conduct had the purpose or effect of unreasonably interfering with

complainant's work performance or creating an intimidating, hostile,

or offensive work environment; and (5) there is a basis for imputing

liability to the agency. LaCombe v. Department of Veterans Affairs,

EEOC Appeal No. 01A23543 (March 24, 2004).

We find that substantial evidence in the record supports the AJ's finding

that complainant satisfied all of these criteria. The testimony of

complainant and her co-workers reveals that white older employees were

singled out for worse treatment. Specifically, white older employees were

being given additional duties that younger black females were not required

to do and as a group were rated lower on their performance appraisals

than black, young employees. Substantial evidence of the record shows

that complainant was under constant scrutiny and criticism regarding

her work, and was rated substantially lower than other employees.

We concur with the AJ that the agency's nondiscriminatory reasons for

its actions, namely, complainant's poor performance, were not supported

by the record. The AJ noted that complainant provided documentation

that prior to and after being supervised by KM and TM, her supervisors

found no problem with her performance. Moreover, we find that KM and TM

failed to articulate the nature of complainant's performance problems.

As such, we affirm the AJ's finding that complainant was subjected to

unlawful harassment by TM and KM.

We also note that in its appeal the agency is not challenging the

amount of compensatory damages and/or attorney's fees. Accordingly,

upon review of the record, we find that the AJ properly applied

the correct legal principles, and properly analyzed the record, in

determining that complainant is entitled to an award of $20,000.00 as

non-pecuniary damages3 and $572.02 in pecuniary damages. We also find

that the amount of $10,437.50 in attorney's fees was reasonable and

sufficiently documented.

CONCLUSION

Accordingly, after a careful review of the record, the Commission REVERSES

the agency's final order and directs the agency to take corrective action

in accordance with this decision and the ORDER below.

ORDER

The agency is ordered to take the following remedial action:

1. Within thirty (30) calendar days from the date this decision becomes

final, the agency shall restore 60 hours of annual leave to complainant.

2. Within thirty (30) calendar days from the date this decision becomes

final, the agency shall provide complainant with a compensatory damages

award for non-pecuniary losses, in the amount of $20,000.00 for the

emotional and physical distress suffered by complainant that was

proximately caused by the agency's unlawful discrimination.

3. Within thirty (30) calendar days from the date this decision becomes

final, the agency shall provide complainant with a compensatory damages

award for pecuniary losses, in the amount of $572.02.

4. Within thirty (30) calendar days from the date this decision becomes

final, the agency shall pay complainant attorney's fees in the amount

of $10, 437. 50.

5. Within thirty (30) calendar days from the date this decision becomes

final, the agency will expunge from its records, from June 2000 to June

2001, and from May 5, 2003 to June 17, 2003, any reference to the actions

found to be discriminatory, i.e., memorandums, insubordination letters,

and negative performance appraisals.

6. To the extent that it has not already done so, within sixty (60)

calendar days from the date this decision becomes final, the agency is

ordered to provide EEO training to all of the responsible management

officials at the office of the Internal Revenue Service, in Chamblee,

Georgia, regarding their obligation not to engage in unlawful employment

discrimination against employees pursuant to Title VII.

7. The agency shall consider taking appropriate disciplinary action

against the responsible management officials. The Commission does not

consider training to be disciplinary action. The agency shall report

its decision to the compliance officer. If the agency decides to take

disciplinary action, it shall identify the action taken. If the agency

decides not to take disciplinary action, it shall set forth the reason(s)

for its decision not to impose discipline. If any of the responsible

management officials have left the agency's employ, the agency shall

furnish documentation of their departure date(s).

The agency is further directed to submit a report of compliance, as

provided in the statement entitled "Implementation of the Commission's

Decision." The report shall include supporting documentation verifying

that the corrective action has been implemented.

POSTING ORDER (G0900)

The agency is ordered to post at its office of Internal Revenue Service in

Chamblee, Georgia, copies of the attached notice. Copies of the notice,

after being signed by the agency's duly authorized representative, shall

be posted by the agency within thirty (30) calendar days of the date

this decision becomes final, and shall remain posted for sixty (60)

consecutive days, in conspicuous places, including all places where

notices to employees are customarily posted. The agency shall take

reasonable steps to ensure that said notices are not altered, defaced,

or covered by any other material. The original signed notice is to be

submitted to the Compliance Officer at the address cited in the paragraph

entitled "Implementation of the Commission's Decision," within ten (10)

calendar days of the expiration of the posting period.

ATTORNEY'S FEES (H0900)

If complainant has been represented by an attorney (as defined by

29 C.F.R. � 1614.501(e)(1)(iii)), he/she is entitled to an award of

reasonable attorney's fees incurred in the processing of the complaint.

29 C.F.R. � 1614.501(e). The award of attorney's fees shall be paid

by the agency. The attorney shall submit a verified statement of fees

to the agency -- not to the Equal Employment Opportunity Commission,

Office of Federal Operations -- within thirty (30) calendar days of this

decision becoming final. The agency shall then process the claim for

attorney's fees in accordance with 29 C.F.R. � 1614.501.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

November 15, 2007

__________________

Date

NOTICE TO EMPLOYEES

POSTED BY ORDER OF THE

EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

An Agency of the United States Government

This Notice is posted pursuant to an order by the United States Equal

Employment Opportunity Commission dated ________which found that a

violation of Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq., and the Age Discrimination in Employment

Act of 1967 (ADEA), as amended, 29 U.S.C. � 621 et seq., has occurred

at the Internal Revenue Service, at the Wage and Investment Division,

in Chamblee, Georgia facility (hereinafter this facility).

Federal law requires that there be no discrimination against any employee

or applicant for employment because of the person's RACE, COLOR, RELIGION,

SEX, NATIONAL ORIGIN, AGE, or DISABILITY with respect to hiring, firing,

promotion, compensation, or other terms, conditions or privileges of

employment.

The facility supports and will comply with such Federal law and will

not take action against individuals because they have exercised their

rights under law.

This facility was found to have discriminated against an employee on

the basis of sex, age, race and in reprisal for engaging in protected

EEO activity when responsible management officials created a hostile

work environment and failed to take appropriate action to eliminate it.

The facility was ordered to pay compensatory damages, require Title VII

training for the responsible management officials and to consider taking

disciplinary action against these individuals.

This facility will ensure that officials responsible for personnel

decisions and terms and conditions of employment will abide by the

requirements of all federal equal employment opportunity laws and will

not retaliate against employees who file EEO complaints.

This facility will comply with federal law and will not in any manner

restrain, interfere, coerce, or retaliate against any individual who

exercises his or her right to oppose practices made unlawful by, or

who participates in proceedings pursuant to, federal equal employment

opportunity law.

29 C.F.R. Part 1614

Date Posted: ______________

Posting Expires: ____________

29 C.F.R. Part 1614

1 Due to a new data system, this case has been redesignated with the

above-referenced appeal number.

2 The record reveals that complainant filed the instant complaint on

August 19, 2001, but on March 29, 2002, the agency dismissed the complaint

for failure to cooperate. In Posey v. Department of Treasury, EEOC Appeal

No. 01A23427 (May 2, 2003), the Commission reversed the agency's dismissal

and remanded the case for further processing. The agency reinstated

the complaint for processing on July 11, 2003. On September 15, 2003,

complainant amended her complaint and included claim (2).

3 Moreover, we find that the award is not "monstrously excessive"

standing alone, is not the product of passion or prejudice, and is

consistent with the amount awarded by the Commission in similar cases.

See See Farrell v. Dept. of Treasury, EEOC Appeal No. 07A20043 (May 5,

2003) ($20,000 for sex discrimination which resulted in insomnia, anxiety,

stress, depression, loss of enjoyment of life).

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0720050077

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

8

0720050077

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036