Renee L.,1 Complainant,v.Wilbur L. Ross, Jr., Secretary, Department of Commerce (National Oceanic & Atmospheric Administration), Agency.Download PDFEqual Employment Opportunity CommissionMar 29, 20170120141032 (E.E.O.C. Mar. 29, 2017) Copy Citation U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Office of Federal Operations P.O. Box 77960 Washington, DC 20013 Renee L.,1 Complainant, v. Wilbur L. Ross, Jr., Secretary, Department of Commerce (National Oceanic & Atmospheric Administration), Agency. Appeal No. 0120141032 Agency No. 54-2012-02026 DECISION Complainant filed an appeal, pursuant to 29 C.F.R. § 1614.403(a), from the Agency’s December 18, 2013, final decision concerning her equal employment opportunity (EEO) complaint alleging employment discrimination in violation of Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. § 2000e et seq., Section 501 of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended, 29 U.S.C. § 791 et seq., and the Age Discrimination in Employment Act of 1967 (ADEA), as amended, 29 U.S.C. § 621 et seq. For the following reasons, the Commission AFFIRMS the Agency’s final decision. BACKGROUND Complainant worked as a Hydrologist at the Missouri Basin River Forecast Center (MBRFC). The MBRFC is located within the National Weather Service which, in turn, is housed within the National Oceanic and Atmospheric Administration (NOAA). The facility is located in Pleasant Hill, Missouri. On December 22, 2012, Complainant filed an EEO complaint in which she alleged that the Agency subjected her to discriminatory harassment the bases of sex (female), disability (residual effects of hip injury sustained while on active duty), age (55), and in reprisal for prior protected EEO activity. Investigative Report (IR) 551, 553. She identified as the responsible 1 This case has been randomly assigned a pseudonym which will replace Complainant’s name when the decision is published to non-parties and the Commission’s website. 0120141032 2 management officials the Senior Operations Hydrologist (SOH) and the Hydrologist-in-Charge (HIC). The HIC was the actual supervisor of the hydrologists and other professional staff at the MBRFC. The SOH, while not a supervisor, had overall responsibility for preparing and disseminating forecasts and other products put out by the facility. IR 551, 596. Complainant identified the following incidents as comprising her claims: Claim (1) – Ongoing harassment by the SOH: a. On June 7, 2010, the SOH sent an email message to the staff that included the term, “p.m.s.” b. The SOH insulted Complainant, tormented her, treated her with disrespect, yelled at her, and behaved obnoxiously and rudely toward her: i. In December 2008, after Complainant had informed the SOH that she had recently transferred from the Forest Service, the SOH responded that, “Everyone who works for the Forest Service is an idiot.” ii. On August 1, 2012, the SOH had an argument with Complainant in which he yelled in her face. iii. On August 4, 2012, the SOH castigated Complainant for not arriving at 6:30 AM on a Saturday when she was not part of the rotational shift. iv. On unspecified dates, the SOH changed her work products behind her back and then blamed her for mistakes. c. In emails dated August 4 and August 6, 2012, the SOH made disparaging remarks about Complainant to her co-workers and management. d. On December 20, 2012, the SOH failed to personally notify Complainant when a computer program that had malfunctioned was once again operable. Claim (2) – Ongoing harassment by the HIC: a. In the Fall of 2011, the HIC refused to allow Complainant to combine a work trip with annual leave. b. On September 10, 2012, the HIC gave Complainant an order not to work on any Office of Workers’ Compensation Programs (OWCP) business during work hours. 0120141032 3 c. On an unspecified date, the HIC shared an email message with MBRFC management which revealed her pending EEO complaint against the SOH. d. On October 29, 2012, the HIC kept asking Complainant why she was scheduling her OWCP appointments during business hours instead of on her personal time. e. On October 29, 2012, the HIC sent Complainant an email message in which he insisted that the only proper way to handle OWCP-related medical appointments was to use leave without pay (LWOP). Claim (3) – Despite Complainant’s requests to the HIC to stop the SOH’s hostile behavior, the HIC had ignored her requests. Claim (4) – On October 29, 2012, the HIC disapproved Complainant’s sick leave request and advised her that she needed a doctor’s note prescribing bed rest for her one day of sick leave, even though she had been incapacitated by a documented injury. Claim (5) – On October 29, 2012, the HIC disapproved three of Complainant’s requests for advance sick leave that she intended to apply toward physical therapy appointments scheduled under the auspices of the OWCP. Claim (6) – On an unspecified date, someone in the National Weather Service’s Central Region Headquarters (CRH) had violated the confidentiality of her EEO complaint in order to give the HIC advanced warning. Claim (7) – On March 4, 2013, the HIC responded callously to Complainant’s report that she was having a severe reaction to newly-applied paint, denied her request for a week of administrative leave, and instructed her to use accrued annual or sick leave instead. Claim (8) – Between March 11 and March 13, 2013, while Complainant was at home recuperating, the HIC badgered her via email. We discuss these claims in detail below. Claim (1) Incident (a) - On June 7, 2010, the SOH sent an email message to the staff that included the term, “p.m.s.” The subject email discussed the proper format for reporting times on MBRFC work products, and urged staff to adhere to the office’s style manual when referring to “a.m.” or “p.m.” The last sentence of the email read, “Meanwhile, please be sure times are clearly defined in the HC and HMD, whether or not there is a proper format on the p.m.s.” IR 295, 902. Complainant 0120141032 4 acknowledged that the p.m.s. comment was not directed at her. IR 179. The following day, one of Complainant’s co-workers, a female hydrologist (Coworker F1)2 sent the following email to the SOH: “I found your response offensive and inappropriate (whether or not there is a proper format on the p.m.s.)” IR 905. The SOH responded with the following: “I acknowledge your complaint and will endeavor to be more careful with the connotation of my writing in the future. My apologies.” IR 909. When asked by the EEO investigator what was meant by the term, “p.m.s.,” the SOH averred that he was merely referencing the symbols used to properly describe the time of day. He admitted that the matter was brought to his attention and that he apologized to the offended party, Coworker F1. IR 554-56. The HIC also averred that the subject and context of SOH’s email was entirely about time references, and that he spoke to the SOH and Coworker F1 about taking offense to the term. IR 603-04, 646-49. Coworker F1 averred that the SOH’s apology was not sincere, that the SOH and the HIC had made sexist comments to her in the past, and that several male colleagues had told her that they found the p.m.s. comment to be a personal attack and that she should not, “blow it off.” IR 709-10. Coworkers F2, F3, and M1 also averred that they found the comment in poor taste, inappropriate, and unacceptable. IR 733, 752, 768-69. Incident (b)(i) - In December 2008, after Complainant had informed the SOH that she had recently transferred from the Forest Service, the SOH responded that, “Everyone who works for the Forest Service is an idiot.” Complainant averred that in her very first conversation with the SOH after her arrival from the Forest Service in December 2008, the SOH told her that, “Everyone who works for the Forest Service is an idiot.” She admitted that no one else had witnessed the comment, and stated that she was shocked that a senior Hydrologist would directly insult a junior staff member whom he had just met. IR 179-80, 260. The SOH averred that Complainant was exaggerating the facts. He admitted, however, that he shared some disparaging remarks about the Forest Service with her, but only because he had worked there for seven years and had known of improprieties in the timber program for the Pacific Northwest that had been shut down by a Federal judge. He reiterated that he would not have made a blanket statement. IR 557-58. The HIC also denied that SOH had ever characterized anyone who worked for the Forest Service as an idiot, pointing out that he too had worked for the Forest Service. IR 604. 2 Due to the extensive number of witnesses in this case, Complainant’s coworkers are designated by gender. Male coworkers are identified as “Coworker M1, M2, etc, while female co-workers are identified as Coworker F1, F2, etc. 0120141032 5 Incident (b)(ii) - On August 1, 2012, the SOH had an argument with Complainant in which he yelled in her face. Complainant averred that on August 1, 2012, SOH became angry, hostile, and abusive, yelling at her because of a dispute over her work schedule. IR 180-83, 276-81. The SOH averred that the dispute arose because Complainant refused to modify a leave slip that she had submitted prior to him making a schedule change. The Administrative Assistant informed Complainant that her leave slip did not match the modified work schedule, and that she would have to resubmit it. According to the SOH, Complainant was adamant in her refusal to do so, which resulted in him getting into a heated argument with her. He averred that Complainant persisted in vehemently arguing that she would not fill out a new leave slip, that she said so in a loud and angry voice, that the argument lasted for ten minutes, and that he did raise his voice. IR 558-60. The HIC averred that Complainant’s refusal to resubmit her leave slip had led to the confrontation. IR 605-06. The Administrative Assistant averred that she had asked Complainant to submit a new leave slip once she became aware that Complainant’s original leave request did not match the modified work schedule, and that this was normal office policy. She further stated that after several minutes of trying to help Complainant understand the situation, she noticed that the SOH was walking by and had asked the SOH to help her in trying to explain why Complainant needed to resubmit her leave request. According to the Administrative Assistant, the SOH yelled at Complainant so loudly that his face was getting red, and she, the Administrative Assistant, was very upset with how the SOH had handled the situation. She further pointed out that Complainant never raised her voice during the episode, and that she had reported the incident to the HIC the next day. IR 785-86. Coworkers F2, F3, and M1 all averred that the SOH had yelled at Complainant for a prolonged period of time and had continued to do so even after Complainant relented, that they and several other staff members were upset by the incident. In particular, M3 averred that while he was off that day and did not personally witness the incident, other employees had shared with him in his capacity as a Union Steward that they felt that their safety was in jeopardy and that he, M3, had a discussion with the HIC about the incident. IR 733-34, 753, 769-70. Incident (b)(iii) - On August 4, 2012, the SOH castigated Complainant for not arriving at 6:30 AM on a Saturday when she was not part of the rotational shift. Complainant averred that on Saturday, August 4, 2012, she was not a regular part of the weekend rotation, so she worked her normal schedule, which was from 7:30 AM to 4:30 PM. She further averred that when the SOH arrived for the evening shift, he came into her office and harassed her for arriving at her normal start-time, 7:30 AM. IR 183-84, 282-83. The SOH averred that although the HIC had granted Complainant’s request to work the 7:30 AM to 4:30 PM shift during the week, the operational needs of the MBRFC required that someone arrive at 6:30 AM on weekends in order to ensure that every shift was covered. He 0120141032 6 maintained that he and Complainant had argued about the issue due to Complainant’s intransigence on the issue of her start time. IR 561-63. The HIC averred that Complainant had requested and received approval to change her schedule beginning with the pay period that ended on August 11, 2012, which made her a third person on the Saturday, August 4 day shift that consisted of two people. In future pay periods, she, Complainant, would become the second person. The HIC further averred that the SOH had questioned her 7:30 AM start time, saying that it would become difficult or impossible to get river forecasts in a timely or accurate manner and confirmed that office policy required all weekend shift employees to begin no later than 7:00 AM in order to ensure timely and accurate river forecasts. He also noted that Complainant had a history of objecting to SOH’s oversight of her work. IR 606-09, 650. Coworker F3 averred that there were no official rules about what time people had to arrive on weekends as long as someone was there at 6:30 AM to ensure shift coverage. IR 754. Coworker M2 averred that it was generally accepted that a staff member could modify his or her biweekly schedule to work on weekends in lieu of another day as long as the government did not incur additional expenses. IR 830. Coworker M3 averred that everyone in the MBRFC, with the exception of the Development Operations Hydrologist and the Administrative Assistant, is always on a rotational shift, and that there had never been a circumstance where a third person comes into work on a Saturday or Sunday unless hydrologic activity or a special project mandated the need for someone to come in on either overtime or compensatory time. IR 844-45. Coworker M4 averred that one who started later than 6:30 AM could come in at 6:30 if he or she desired. IR 860. Incident (b)(iv) - On unspecified dates, the SOH changed her work products behind her back and then blamed her for mistakes. Complainant averred that the SOH made modifications to her forecasts without informing her, and that he had been doing this on a regular basis between 2009 and 2012. She also averred that the SOH constantly singled her out for criticism and blamed her for forecasting errors. IR 184-91, 296-314. The SOH responded that the forecasting environment in which MBRFC staff operated was dynamic and inexact, that forecasts must be constantly revised and updated based on changing hydrological conditions, and that every forecaster in the office has the authority to make any changes necessary to make the forecasting model account for any newly observed conditions or changes in conditions. He emphasized that as the Senior Operations Hydrologist, it was his responsibility to monitor all forecasting products disseminated to the public and that he made changes to everyone’s work products as he deemed necessary, not just to Complainant’s work products. IR 563-70. Responding to Complainant’s claim that the SOH changed her work products behind her back, the HIC averred that the SOH sometimes had to make changes to a work product in order to ensure its accuracy, which was well within his responsibilities. He further averred that the SOH did not single Complainant out for this oversight, but that he based his actions on the 0120141032 7 products themselves, not the person who produced them. In addition, he averred that he attempted to arrange a meeting with Complainant and the SOH after he received an email from Complainant describing her displeasure with the changes that the SOH made to one of her forecasts in an effort to clear the air, but that Complainant refused to participate. IR 609-13, 656-57. Coworker M1, the Union Steward, averred that Complainant was hired as a journeyman Hydrologist and was deemed capable of making all but the most difficult forecasts, and that to his knowledge, her performance appraisals were satisfactory and she was not under a performance improvement plan. IR 771. Coworker M5 averred that over the years, Complainant had accused several people of changing her work without her knowledge, and stated that to some degree changing other staff members’ work was inherent in the MBRFC’s operations by virtue of the fact that the office was open for sixteen hours per day, necessitating changes in forecasts due to changing hydrological conditions within and around the rivers that the MBRFC was responsible for monitoring. Coworker M5 stated that he was not aware of the SOH blaming Complainant for errors or accusing her of not doing her job. IR 802. Incident (c) - In emails dated August 4 and August 6, 2012, the SOH made disparaging remarks about Complainant to her co-workers and management. Complainant averred that in issuing emails on August 4 and August 6, 2012, the SOH accused her of violating policy and made inflammatory statements about her. IR 191-94, 372-81. On August 4, 2012, the SOH sent out an email discussing schedules and the weekend requirement of having someone on duty at 6:30 AM. The SOH noted that Complainant had switched to an “unprecedented” 7:30 AM – 4:30 PM schedule, and that Complainant’s “feathers were rankled,” when he suggested to her that in his experience, people on the Saturday morning shift usually arrived at 6:30 AM. IR 582-88, 914. Two days later, the SOH put out a second email in which he stated that he never accused Complainant of violating policy, that he had no problem with her arriving at 7:30 AM, and that he was trying to determine whether Complainant thought that she would be starting at 7:30 AM on weekends. IR 915. The SOH averred that he had told Complainant and others that it would be difficult to get the job done if people did not cover the 6:30 AM – 7:30 AM hour on weekends. IR 570-72. The HIC averred that nowhere in either email did the SOH state that Complainant violated any office policy. He stated that the emails were sent not to everyone in the office but to senior staff and management in an attempt to make sure that the MBRFC would be adequately staffed on weekends and holidays. IR 612-41, 651-53. Coworker F2 averred that on weekends and holiday shifts at least one person had to arrive by 6:30 AM, and that this was an unwritten rule. IR 737. Both Coworkers F2 and F3 averred that the SOH might have been mistaken in believing that a formal policy was in place. Coworker F3 asserted that there was no policy in effect at the time which explicitly required someone to come in at 6:30 AM on weekends and holidays. IR 755-56. Coworker M4 also averred that the SOH may have been mistaken about the existence of a formal policy or precedent. IR 861. Coworker M5 averred that Complainant and the SOH had a contentious relationship and that the SOH could be 0120141032 8 argumentative and sometimes demonstrated a sense of superiority. He also averred that Complainant had frequently talked about being persecuted, often expressing feelings that some people were out to get her or undermine her work. IR 803. Incident (d) – On December 20, 2012, the SOH failed to personally notify Complainant when a computer program that had malfunctioned was once again operable. Complainant averred that there was a problem with a computer program called the Advanced Hydrologic Predication System (AHPS), which all of the forecasters were required to run on December 20, 2012. She maintained that when the AHPS had been restored, the SOH had notified other staff members that the problem had been resolved, but not her. IR 194-195. The SOH denied Complainant’s accusation, stating that he was certain that he did not single out only male forecasters to inform that the AHPS had been fixed. IR 572-573. Coworker M3, who was the Service Coordination Hydrologist averred that there were many things going on that day, including a snowstorm which caused the phone lines to go down, and that the oversight of Complainant not being told that the problem had been resolved may have been his oversight. IR 846-847. Claim (2) Incident (a) – In the Fall of 2011, the HIC refused to allow Complainant to combine a work trip with annual leave. Complainant averred that on an unspecified date in the Autumn of 2011, she had requested the opportunity to visit her assigned forecast points in her own vehicle and then continue on to Montana for a vacation, as opposed to using a government vehicle. She averred that at first he had denied her request but later granted it. IR 203-05. The HIC responded that he not only granted her request, he encouraged her to combine her work trip with her vacation. IR 615- 16. Coworkers M1, M2, M4, M5, and the Administrative Assistant all averred that employees have always been allowed to combine annual leave with work trips and that they had done so frequently themselves. IR 772-73, 789, 805, 832, 862. Incident (b) – On September 10, 2012, the HIC gave Complainant an order not to work on any OWCP business during work hours. Complainant averred that she had turned in a required monthly progress report in August 2012 in which she listed the time she spent working on her issues before the OWCP. She further averred that on September 10, 2012, the HIC called her into his office and told her that she could not conduct any OWCP-related business during working hours, including telephone calls. IR 205-06, 329-31. The HIC averred that when he read Complainant’s August 2012 progress report, he observed that she was spending a lot of time on her OWCP claims. He stated that he consulted the Deputy Regional Director and a staff member in the Workforce Management Office, and that, based on their input, he had informed Complainant that she was not entitled to resolve her OWCP issues on official time, but could do so on breaks or during 0120141032 9 lunch. IR 617-618. An email from a Workforce Management Officer to Complainant dated September 14, 2012, indicated that Complainant was not permitted to make telephone calls or engage in activities unrelated to the performance of her duties if those calls or activities interfered with the performance of her assigned duties. IR 335. Incident (c) – On an unspecified date, the HIC shared an email message with MBRFC management which revealed her pending EEO complaint against the SOH. Complainant admitted that she did not have a copy of the email in question. She averred, however, that a manager had told her that the HIC had shared the email with other managers and that the email had her name on it in reference to an EEO complaint. IR 206. The HIC responded that on November 6, 2012, he sent an email to the Deputy Regional Director informing him of the interview that he, the HIC, had with an EEO counselor concerning Complainant’s allegations of discrimination. He also averred that he copied the email to the Acting Chief of the Services Division and two managers in his office, and that he did so in order to keep the CRH and the MBRFC management team informed of personnel issues that might require attention. He stated that he included the two managers in the email because they routinely serve as the acting HIC in his absence. IR 618-19. Incident (d) – On October 29, 2012, the HIC kept asking Complainant why she was scheduling her OWCP appointments during business hours instead of on her personal time. Complainant averred that on October 25, 2012, the HIC demanded that she provide a doctor’s order prescribing physical therapy, and that she gave him the requested documentation on October 29, 2012. She further averred that the HIC asked her if she could schedule her physical therapy appointments after work hours, and that after she told him she could not, he kept pressuring her to do so. IR 206-07. The HIC responded that he did not believe, based on the information he was given from the Deputy Regional Director and the Workforce Management Office, that Complainant was entitled to use official time for her OWCP-related physical therapy appointments. IR 617-18. Incident (e) – On October 29, 2012, the HIC sent Complainant an email message in which he insisted that the only proper way to handle OWCP-related medical appointments was to use leave without pay (LWOP). Complainant averred that it was “perfectly legal” for her to cover her OWCP appointments with advance sick leave, as opposed to leave without pay. IR 207-08. The HIC responded that Complainant had provided him with a document from the OWCP website indicating that she should fill out a Form CA-7 to claim compensation for lost wages, and that the OWCP would reimburse her up to 66.67%. IR 620-22. He further stated that Complainant had submitted advance sick leave requests for appointments on October 22, 23, 24, and 26, 2012, because she no longer had enough accrued sick leave to cover her absences. The HIC averred that he consulted CRH, the Workforce Management Office, and the OWCP Field Office in Kansas City, Missouri, and that he was uniformly advised to disapprove her use of advance 0120141032 10 sick leave and allow her to use leave without pay, which would result in lower costs to the Agency. IR 619-20. The email message that HIC sent to Complainant explained his decision to her. IR 916. Claim (3) – Despite Complainant’s requests to the HIC to stop the SOH’s hostile behavior, HIC had ignored her requests. Complainant averred that she had gone to the HIC on multiple occasions since 2009 asking him to tell the SOH to stop harassing her, but that the HIC had done nothing. IR 212-16. The HIC responded that he did not consider the SOH’s oversight of Complainant and the other employees to be harassment. The HIC maintained that the SOH was simply doing his job as Senior Operations Hydrologist. IR 622. As previously noted, the HIC attempted to convene a meeting with the SOH and Complainant in an attempt to resolve their differences but that Complainant refused to participate. IR 609-13, 656-57. Coworker M3 stated that on October 17, 2012, the HIC made the suggestion regarding the meeting. In an email from HIC to Complainant and the SOH dated October 17, 2012, the HIC stated: “the difficulty in the working relationship between you and [the SOH] needs to be resolved.” IR 850. Coworker F2 averred that in her experience in working with the HIC, he had a “blind spot” with the SOH in that she had discussed an incident with the HIC involving allegedly racist and inappropriate comments made by the SOH, and that the HIC appeared to listen but took no action. IR 741. Coworker F3 echoed Coworker F2’s assessment regarding the HIC’s blind spot for the SOH, and added that the HIC tends to believe anything that the SOH says and will always back him up, but will not back anyone else in the office. IR 759. Coworker M1 averred that in his capacity as Union Steward, he had discussed the SOH’s behavior with the HIC on many occasions and that he had never seen the HIC take any action. IR 775. Claim (4) – On October 29, 2012, the HIC disapproved Complainant’s sick leave request and advised her that she needed a doctor’s note prescribing bed rest for her one day of sick leave, even though she had been incapacitated by a documented injury. Complainant averred that the DOL had failed to reimburse her for nine hours of leave without pay that she had taken on March 29, 2012, and that she did not discover the oversight until October 2012. She further averred that when she attempted to resubmit her request, HIC insisted that she furnish a doctor’s note prescribing bed rest. IR 218-19. The HIC averred that Complainant requested and received approval for leave without pay on March 29, 2012, and that Complainant had stated in her request that she needed bed rest for her injury. He reported that on October 22, 2012, Complainant had submitted another request to change her March 29, 2012 leave without pay request to accrued sick leave, and that according to information he received from the Deputy Regional Director and the Workforce Management Office, a doctor’s note prescribing bed rest was required. He stated that since Complainant did not provide the requested note, he did not approve her request. IR 622-23. Article 19 of the Agency’s collective bargaining agreement expressly provides that medical documentation is required only when absence from duty exceeds three workdays. IR 760, 779, 864, 1114-15. 0120141032 11 The leave slip in question actually states that the HIC disapproved the leave request because Complainant was requesting advance sick leave instead of leave without pay. IR 966. Claim (5) – On October 29, 2012, the HIC disapproved three of Complainant’s requests for advance sick leave that she intended to apply toward physical therapy appointments scheduled under the auspices of the OWCP. Complainant averred that she submitted three requests for advance sick leave for OWCP appointments in the amount of 22 hours, and that on October 29, 2012, the HIC informed her that he had disapproved all of those requests. IR 220-22. The HIC responded that Complainant did not schedule her OWCP appointments outside of regularly scheduled work hours as he had asked her to do, and that Complainant had over 80 hours of accrued annual leave that she could have used as an option other than leave without pay. IR 620-23, 938-39. Leave records indicate that the HIC had approved many of Complainant’s leave requests throughout the year where Complainant had taken accrued leave or leave without pay. IR 938- 65, 967-1005, 1009, 1011-22, 1027, 124-1130. He had disapproved leave requests where Complainant had requested advance sick leave on the grounds that leave without pay would be less costly to the Agency. IR 1006-08, 1010. Claim (6) – On an unspecified date, someone in the CRH had violated the confidentiality of her EEO complaint in order to give the HIC advanced warning. Complainant averred that on August 6, 2012, she emailed a generic inquiry to the Workforce Program Coordinator and that on August 22, 2012, the Workforce Program Coordinator replied, requesting additional information about the problems that she was having. Complainant stated that she informed the Workforce Program Coordinator that she was going to file an EEO complaint through the NOAA Civil Rights Office rather than through CRH. She averred that shortly thereafter, one of the HIC’s subordinate managers informed Complainant that he had seen her name on an email that the HIC had shared with him referencing an EEO complaint. Complainant maintained that the Workforce Program Coordinator breached confidence when she had forwarded the email that she had sent to the HIC. IR 225-27, 381-82. The HIC averred that on August 8, 2012, the Deputy Regional Director had informed him that Complainant had filed a hostile work environment claim regarding the SOH. He further averred that on September 25, 2012, the Deputy Regional Director let him know that a harassment complaint would be forthcoming. Finally, he averred that on October 26, 2012, he received a call from a collateral-duty EEO counselor letting him know that Complainant had filed an informal EEO complaint alleging a hostile work environment and set up a time to interview him. IR 597, 623. 0120141032 12 Claim (7) – On March 4, 2013, the HIC responded callously to Complainant’s report that she was having a severe reaction to newly-applied paint, denied her request for a week of administrative leave, and instructed her to use accrued annual or sick leave instead. Complainant averred that on March 4, 2013, she was experiencing chest pains, dizziness, and breathing difficulties as a severe allergic reaction to newly applied paint, that the HIC grudgingly allowed her to take administrative leave from 2:00 PM to 3:30 PM that day, that her physician had ordered her to remain out of work for a week, and that the HIC had refused to grant her administrative leave for that time. IR 229-32, 1028, 1076-96. The HIC responded that Complainant had come into his office on March 4, 2013, and told him that the paint fumes were making her ill. The HIC stated that he told Complainant that she could use his office, but that Complainant wanted to go home without using her accrued sick leave since she had a low balance. He averred that he allowed Complainant to take administrative leave for the afternoon of March 4, but that he could not approve her request for a week of administrative leave because the Department of Commerce would not allow it. IR 624-25, 1031. Claim (8) – Between March 11 and March 13, 2013, while Complainant was at home recuperating, the HIC badgered her via email. Complainant averred that she took leave on March 6, 2013, and that while she was recuperating on March 11 through March 13, the HIC persisted in sending her emails, and that he did so with the intent to subject her to undue stress. IR 236-237. The HIC averred that on March 10, 2013, while she was off from work, Complainant had sent him an email regarding his rejection of her request for administrative leave, and that they corresponded over the issue for the next several days. The HIC emphasized that at no time did he badger Complainant; he was merely responding to her emails. IR 625, 1045, 1047, 1049, 1051-59. Post-Investigation At the conclusion of the investigation, the Agency notified Complainant of her right to request a hearing before an Equal Employment Opportunity Commission Administrative Judge (AJ). Complainant thereafter requested a final decision without an EEOC hearing, and in accordance with Complainant’s request, the Agency issued a final decision pursuant to 29 C.F.R. § 1614.110(b). The decision concluded that Complainant failed to prove that the Agency subjected her to discrimination as alleged. ANALYSIS AND FINDINGS As this is an appeal from a decision issued without a hearing, pursuant to 29 C.F.R. § 1614.110(b), the Agency's decision is subject to de novo review by the Commission. 29 C.F.R. § 1614.405(a). See Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614, at Chapter 9, § VI.A. (Aug. 5, 2015) (explaining that the de novo standard of review “requires that the Commission examine the record without regard to the factual and 0120141032 13 legal determinations of the previous decision maker,” and that EEOC “review the documents, statements, and testimony of record, including any timely and relevant submissions of the parties, and . . . issue its decision based on the Commission’s own assessment of the record and its interpretation of the law”). Claim (2), incident (c) & Claim (6) – Violation of Right to Anonymity We address Complainant’s claim of breach of confidentiality at the outset. The essence of Complainant’s allegation of confidentiality violation is that the Deputy Regional Director and possible other officials within the CRH disclosed to the HIC during the pre-complaint phase of her complaint that she had initiated the EEO process and that she was going to name the HIC as a responding managing official. The Commission’s regulations governing pre-complaint processing confer not a right of confidentiality but rather a right to anonymity during the pre- complaint stages, which include both traditional counseling and alternative dispute resolution. EEO counselors are prohibited from revealing the identity of the aggrieved person who consulted the Counselor, except when authorized to do so by the aggrieved person, or until the Agency has received a discrimination complaint from that person involving the same matter. 29 C.F.R. § 1614.105(g). The wording of this regulation makes it clear that the obligation to maintain anonymity extends only to the EEO counselor, and that if Complainant expressly waives her right to anonymity, that obligation ceases. See Complainant v. United States Postal Service, EEOC Appeal No. 0120132846 (January 7, 2015). On the first page of the EEO counselor’s report for Complainant’s complaint, next to the word “anonymity” is the word, “no.” IR 69. The counselor’s report thus makes it clear that Complainant had expressly waived her right to anonymity during the EEO counseling phase of the process. Neither the Deputy Regional Director nor any other official in the CRH was under any obligation to keep Complainant’s identity confidential. Complainant herself had written a letter to the Agency’s Civil Rights Office in which she described the existence of a hostile work environment being instigated by the SOH. IR 275. We therefore find no violation of 29 C.F.R. § 1614.105(g) on the part of the Agency. Claims (1), (2), and (3) – Harassment Harassment of employees that would not occur but for their membership in statutorily protected categories is unlawful if sufficiently patterned or pervasive. Wibstad v. U.S. Postal Service, EEOC Appeal No. 01972699 (Aug. 14, 1998). To prevail on her harassment claim, Complainant must prove, by a preponderance of the evidence, that because of her sex, age, or disability the SOH and the HIC had subjected her to conduct so severe or pervasive that a reasonable person in her position would have considered it hostile or abusive. See Harris v. Forklift Systems, Inc., 510 U.S. 17, 22 (1993). Where, as here, Complainant also alleges reprisal, she must prove that the actions of the SOH and the HIC were harmful to the point that they could dissuade a reasonable employee from making or supporting a charge of discrimination. Burlington Northern and Santa Fe Ry. Co. v. White, 548 U.S. 53, 57 (2006). 0120141032 14 Only if Complainant satisfies her burden of proof with respect to all of these elements, intent and either hostility or chilling effect on EEO participation, will the question of Agency liability for harassment present itself. Annalee D. v. Social Security Admin., EEOC Appeal No. 0120140956 (Nov. 23, 2016). Claim (1), Incidents (a) and (b)(i) On its face, the SOH’s remark about Forest Service employees reveals absolutely nothing about his mindset concerning Complainant’s sex, age, or disability. As to the email referencing “p.m.s.,” which Coworker F1 found offensive, the SOH agreed that it was made in poor taste and promptly apologized. Complainant herself does not appear to have taken the remark seriously at the time. Before we can even consider the existence of discriminatory intent, we must address these incidents separately from the others because they not only took place several years prior to the bulk of the incidents comprising her claim, but because these two incidents occurred approximately eighteen months apart. Therefore, they are properly characterized as isolated occurrences. The Commission has found that under certain circumstances, a single, isolated incident could be severe or pervasive enough to give rise to a hostile environment in and of itself. See Trina C. v. U.S. Postal Service, EEOC Appeal No. 0120142617 (Sept. 13, 2016) (male supervisor grabbed female employee around the waist and kissed her on the neck); Woolf v. Dept. of Energy, EEOC Appeal No. 0120083727 (Jun. 4, 2009), req. for recon. den. EEOC Request No. 0520090560 (Aug. 21, 2009) (male coworker forced his thigh between female employee’s legs, put his mouth to her ear, and told her how gorgeous she looked); Hayes v. U.S. Postal Service, EEOC Appeal No. 01954703 (Jan. 23, 1998), req. for recon. den. EEOC Request No. 05980372 (Jun. 17, 1999) (male coworker stuck his tongue in female employee’s ear). The Commission has likewise found that the use of a single racial epithet or slur in the workplace could also constitute harassment. See Yabuki v. Dept. of the Army, EEOC Request No. 05920778 (June 4, 1993) (employee of Japanese descent the subject of a comment by non- Japanese coworker that it was all the employee’s fault that the Japanese were taking over American businesses). These extreme situations are more the exception than the rule, however. In general, unless the conduct in question is severe, as it clearly was in these cases, a single incident or group of isolated incidents will not be regarded as discriminatory harassment. Irvin C. v. Dept. of State, EEOC Appeal No. 0120141173 (Aug. 29, 2016). In the case now before us, Complainant has failed to demonstrate, either by evidence or by argument, that the “p.m.s.” email or the SOH’s remarks concerning Forest Service employees rose to a level of severity on a par with single acts of sexual harassment or racial slurs that have been found to constitute harassment. We find that they did not, and therefore conclude that, with respect to these two incidents, Complainant has not shown that she had been subject to discriminatory harassment. 0120141032 15 Claim (1) – Incidents (b)(ii) through (b)(iv), (c), and (d) As noted above, before assessing the severity or pervasiveness of the incidents comprising these claims or whether they create a chilling effect on the exercise of one’s statutory rights, we must ascertain whether the intent behind them was unlawful. When asked by the EEO investigator why she believed that the actions of the SOH and the HIC constituted discriminatory harassment, Complainant averred that the fact that she was a disabled, 55-year- old woman made her the most vulnerable target for abuse, and that the friendship between the SOH and the HIC had created the “perfect storm” for a hostile environment. IR 198-202, 209- 11. In his defense, the SOH responded that Complainant may have been correct that he did not always maintain a professional demeanor when dealing with her but that he had “difficulty controlling his temper” when he believed that he was being lied to by Complainant. IR 573- 75. In an email from the HIC dated November 6, 2012, the HIC stated that he did not believe that Complainant’s complaint had merit in that Complainant was overly sensitive to the SOH’s oversight and sees discrimination where none exists. IR 917. Complainant’s assertions find some support in statements from several of Complainant’s coworkers. Coworker F1 averred that the SOH was “rude and bigoted,” that he “put down people of color,” and that he once told her, “I hate blacks and gays – they are the ruination of America.” IR 710-11, 716. However, there are no independent corroborations of this statement anywhere in the evidentiary record. Coworker F1 also stated that the SOH “picks on women the most.” IR 723. Others were more nuanced in their assessment of the SOH’s intent. Coworker F2 and the Administrative Assistant both averred that the SOH displayed a tone and body language conveying an impression that he talked down to women or thought himself to be superior, that she often became infuriated with the SOH after talking with him but realizing that this was not the SOH’s intention, and that Complainant and the SOH unknowingly “pushed each other’s buttons.” The Administrative Assistant pointed out that she had witnessed the altercation between the SOH and Complainant that took place on August 1, 2012, stating that she had never seen the SOH yell at anyone the way he yelled at Complainant that day. IR 739, 788-89. She also pointed out that the SOH did not like to be corrected by women. IR 793. The HIC averred that he had discussed Coworker F2’s comments with the SOH and that the SOH had made an effort to improve his communications skills. IR 614-15, 639. Coworker M1 made an assessment similar to that of Coworker F2, noting that the SOH’s way of interacting with women in the office is “dissimilar” to his way of interacting with male employees. IR 869, 773. He also noted that the MBRFC was on a “red” list regarding the presence of “potential problem managers.” IR 778. Coworker F3 averred that the SOH displayed an attitude of superiority over other employees and tends to talk down to them, and that the SOH argues frequently with Complainant because she does not back down. IR 756. Coworker M5 opined that the SOH treats Complainant differently than other staff members and that their relationship had deteriorated over the years. IR 804-05. Coworker M6 also averred that he frequently observed personality conflicts between Complainant and the SOH. 0120141032 16 IR 819. On the other hand, Coworkers M2 and M3 averred that they had not observed the SOH treat Complainant differently than other staff members or otherwise behave rudely toward her. IR 831-32, 847. When asked whether she had any reason to believe that any of the actions that the SOH had taken vis-à-vis Complainant were based on her sex, age, disability, prior EEO activity, or opposition to discrimination, Coworker F2 answered yes with respect to sex only. IR 744. When asked the same question, Coworker F3 replied that the SOH did not like it when women stood up to him and that he tended to get much more agitated when women disagreed with him than when men disagreed with him. She also averred that although sex may have played a role in how the SOH treated Complainant, his interactions with Complainant had a lot to do with the fact that he felt superior to others in the office because of his education degrees. IR 761- 62. Coworker M1, when asked the same question replied, “yes, from his treatment of other employees.” IR 777. The Administrative Assistant, however, a female coworker who, as we noted before, had witnessed the altercation between Complainant and the SOH on August 1, 2012, replied “no.” IR 794. Coworker M5 answered that the relationship between Complainant and the SOH was strained and was primarily a function of a “substantial personality clash,” but that he did not believe that the SOH had discriminated against Complainant on any of the protected bases. IR 809. Coworkers M2 and M6 likewise averred that they did not believe that SOH took any of the actions described in claims (1) and (2) because of Complainant’s sex, age, disability, prior EEO activity, or opposition to discrimination. IR 823, 835. At best, the question of whether the SOH harbored a discriminatory motive when he took the actions at issue in Claim (1) incidents (b), (c), and (d) is inconclusive. We note that Complainant did not request a hearing before a Commission AJ, and so the Commission does not have the benefit of an Administrative Judge’s factual and credibility determinations after a hearing. Therefore, the Commission can only evaluate the facts based on the weight of the evidence presented. Thus, based upon the evidentiary record before us, we find that Complainant has not presented enough evidence to establish the existence of a discriminatory motive on the part of the SOH in connection with Claim (1), incidents (b)(ii) through (b)(iv), (c), and (d). Although the harassment inquiry would normally end here, we will continue on to the issues of severity, pervasiveness, and chilling effect under the assumption, for purposes of analysis only, that the requisite motivation has been established. Routine work assignments, instructions, and admonishments are by definition neither severe nor pervasive enough to rise to a level of abuse on part with a racial epithet or otherwise engender a hostile work environment. Complainant v. Department of State, EEOC Appeal No. 0120123299 (February 25, 2013). Moreover, the anti-discrimination statutes are not general civility codes designed to protect against the “ordinary tribulations” of the workplace. See Faragher v. City of Boca Raton, 524 U.S. 775, 788 (1998); see also Lassiter v. Dept. of the Army, EEOC Appeal No. 0120122332 (Oct. 10, 2012) (personality conflicts, general workplace disputes, trivial slights and petty annoyances between an alleged harasser and a Complainant do not rise to the level of harassment). Instead, EEO laws address discriminatory 0120141032 17 conduct that alters the work environment. See Oncale v. Sundowner Offshore Services, Inc., 523 U.S. 75, 81 (1998). Without exception, the remaining incidents comprising Claim (1) are nothing more than workplace occurrences, for which the SOH had articulated reasons for his actions vis-à-vis Complainant. As to the confrontation between Complainant and the SOH that took place on August 1, 2012, the affidavits of the witnesses establish that the cause of the altercation was Complainant’s refusal to submit a revised leave slip. While we agree that the SOH continuing to yell at Complainant even after she agreed with him was uncalled for and a vivid display of unprofessional behavior, the fact remains that such behavior is not on a par with sexual harassment or racial slurs found to constitute discriminatory harassment in Trina C., Woolf, Hayes, and Yabuki. Regarding the argument concerning Complainant’s start time on Saturday, August 4, 2012, and the emails that the SOH issued on August 4 and August 6, 2012, there clearly was an expectation on the part of the SOH that Complainant needed to start her weekend shift at 6:30 AM. What is not clear from the witness statements is whether that expectation was consistent with the office policy that was in effect at the time. Regarding the SOH’s practice of changing forecasts and other work products, statements from the various witnesses demonstrate that this was a regular and necessary practice in the MBRFC due to ever-changing conditions within and around the rivers that the facility was responsible for monitoring. The emails represented the SOH’s attempt to clear the air regarding his disagreement with Complainant over what time the weekend shift should begin. Concerning the SOH’s alleged failure to notify Complainant that the AHPS had once again become operable, the Service Coordination Hydrologist admitted that the oversight was his and not the SOH’s. To summarize, we agree with the Agency that Complainant has not established the pervasiveness or severity of the SOH’s actions alleged to constitute discriminatory harassment at issue in Claim (1), incidents (b)(ii) through (b)(iv), (c), and (d). Likewise, we find that Complainant has not established that any of the SOH’s actions at issue in those incidents would be enough to dissuade a reasonable employee from making or supporting a charge of discrimination. We have already determined that Complainant has not shown by the preponderance of the evidence that the alleged actions were motived by discriminatory animus. Consequently, we find that Complainant failed to prove that she was subjected to discriminatory harassment with respect to the SOH’s actions at issue in Claim (1), incidents (b)(ii) through (b)(iv), (c), and (d). Claim 2, incidents (a),(b),(d), & (e) As to the incidents comprising Claim (2), the record unequivocally establishes with respect to incident (a), and Complainant herself admits, that she was allowed to use her own vehicle to visit her river forecasting points prior to leaving on a vacation. The remaining incidents, (b), (d), and (e), revolved around a dispute between Complainant and the HIC over whether Complainant should have been allowed to schedule her OWCP medical and physical therapy 0120141032 18 appointments during work hours and should have been allowed to use advance sick leave in lieu of leave without pay or accrued annual leave to cover those appointments. When asked by the investigator why she believed that her sex, age, disability, previous EEO activity and opposition to discriminatory practices were motivating factors in HIC’s decisions vis-à-vis these incidents, Complainant responded that there were two male employees who were injured on the job since she arrived in 2008, and that the HIC never badgered either of them. IR 238. In support of her contention, she presents the affidavit of Coworker F1, who averred that the HIC said to one of her female colleagues that “women belong at home having biblical babies.” IR 723. She also presented the affidavit of Coworker M1, who when asked if he had any reason to believe that any of the actions that the HIC had taken with regard to Complainant were based on her prior EEO activity or opposition to discrimination, he replied, “yes, from his treatment of other employees” but did not elaborate further. IR 777. Again, there are significant evidentiary problems with Coworker F1’s statement, the most prominent of which is that it constitutes hearsay. While generally admissible in an EEO administrative proceeding, hearsay evidence is of limited probative value. See e.g. Trina C, supra, citing Complainant v. U.S. Postal Service, EEOC Appeal No. 0120120413 (Feb. 11, 2015). As with her statement regarding the remark that she attributed to the SOH, the probative value of Coworker F1’s assertion concerning the HIC is severely limited by the lack of corroboration from other witnesses and the lack of evidence of the time frame in which the HIC made the remark which, as we previously noted, make it all but impossible to tie the remark to the specific incidents described in Claim (2). The probative value of Coworker M1’s assertion is limited by a lack of specific references as to how other employees were treated differently than Complainant by the HIC. Moreover, Coworkers F3, M2, M5, and M6, when asked whether they had any reason to believe that any of the actions that the HIC took with regard to Complainant were based on her sex, age, disability, prior EEO activity or opposition to discrimination, all replied, “no.” IR 762, 809, 823, 836. Complainant has not submitted any sworn statements from other witnesses or documents that contradict the explanations provided by the HIC or Complainant’s coworkers, or which call their veracity into question. We note again that as Complainant chose to not request a hearing, the Commission does not have the benefit of an Administrative Judge's credibility determinations after a hearing. Therefore, the Commission can only evaluate the facts based on the weight of the evidence presented. We therefore agree with the Agency that Complainant failed to present enough evidence to establish the existence of a discriminatory or retaliatory motive on the part of the HIC in connection with the actions described in Claim (2), incidents (a), (b), (d), and (e). In view of Complainant’s failure to establish the element of unlawful intent, we need not inquire into the severity, pervasiveness, or potential chilling effect of these incidents. 0120141032 19 Claim (3) The Agency can make out an affirmative defense to a hostile environment allegation by demonstrating that it exercised reasonable care to prevent promptly correct any harassing behavior and that Complainant failed to unreasonably take advantage of any preventive or corrective opportunities provided by the Agency to avoid harm otherwise. Enforcement Guidance: Vicarious Liability for Unlawful Harassment by Supervisors, EEOC Notice No 915.002, p. 12 (June 18, 1999). The Agency would be liable for harassment of the hostile- environment type if it failed to establish this affirmative defense. Complainant claims that she had reported the SOH’s behavior to the HIC on numerous occasions but that the HIC did nothing about it. As previously noted, however, Complainant did not present enough evidence to establish the elements of discriminatory intent and either severity and pervasiveness or potential chilling effect on EEO activity. Since discriminatory harassment had not been established, Claim (3) must inevitably fail. Moreover, by refusing to accept the HIC’s invitation to meet with him and the SOH in an effort to resolve the ongoing situation between them, Complainant effectively established the Agency’s affirmative defense by not taking advantage of a potential corrective opportunity. Claims (4), (5), (7), (8) – Disparate Treatment The Commission cannot second-guess an Agency’s decisions involving personnel unless there is evidence of a discriminatory motivation on the part of the officials responsible for making those decisions. See Texas Department of Community Affairs v. Burdine, 450 U.S. 248, 259 (1981). Therefore, in order to prevail on her disparate treatment claims, Complainant would have to prove, again by a preponderance of the evidence, that the SOH or the HIC was motivated by unlawful considerations of her sex, age, disability, or previous EEO activity in connection with the incidents described in her claims. See Reeves v. Sanderson Plumbing Products, Inc., 530 U.S. 133, 143 (2000). In circumstantial-evidence cases such as this, Complainant can establish motive by presenting evidence tending to show that the reasons articulated by the SOH and the HIC for their actions were pretext, i.e., not the real reason but rather a cover for discrimination or reprisal. St. Mary’s Honor Center v. Hicks, 509 U.S. 502, 515 (1993). Pretext can be demonstrated by showing such weaknesses, inconsistencies, or contradictions in the Agency’s proffered legitimate reasons for its action that a reasonable fact finder could rationally find them unworthy of credence. Opare-Addo v. U.S. Postal Service, EEOC Appeal No. 0120060802 (Nov. 20, 2007), request for reconsideration denied, EEOC Request No. 0520080211 (May 30, 2008). Indicators of pretext include discriminatory statements or past personal treatment attributable to those responsible for the personnel action that led to the filing of the complaint, comparative or statistical data revealing differences in treatment across various protected-group lines, unequal application of Agency policy, deviations from standard procedures without explanation or justification, or inadequately explained inconsistencies in the evidentiary record. Mellissa F. v. U.S. Postal Service, EEOC Appeal No. 0120141697 (Nov. 12, 2015). 0120141032 20 With respect to Claim (4), there appears to be an unexplained inconsistency in the record concerning Complainant’s claim for retroactive reimbursement of leave. The HIC stated in his affidavit that he denied Complainant’s retroactive leave correction request because she did not provide a doctor’s note. IR 623. On the other hand, the leave slip itself indicates that the HIC disapproved the request because Complainant was seeking accrued sick leave to cover the appointment and that leave without pay was recommended because it would be less costly to the Agency. IR 966. As to Claim (5), the HIC had granted most of Complainant’s leave requests throughout 2012, and had disapproved only those requests for which Complainant had requested advance sick leave to cover her absences rather than the accrued annual leave which she had. Concerning Claim (7), the HIC offered to let Complainant use his office when she first reported feeling ill on March 4, 2013, and that he allowed her to leave work early that day and cover her absence between 2:00 and 3:30 PM using administrative leave. The HIC did not allow her to use administrative leave for the week in March 2013 that she was absent because to do so would have violated the Department’s policy on leave. Finally, with regard to Claim (8), the email trail clearly shows that, rather than badgering Complainant, he was merely responding to her inquiries concerning her use of leave. Although the HIC did not provide an explanation for the inconsistency between his affidavit and the leave slip at issue in Claim (4), we find that Complainant has not shown either proffered reason to be pretext for discrimination. As to Claims (5), (7), and (8), Complainant has again failed to provide any evidence beyond her own assertions that contradicted the HIC’s explanations for those occurrences. We therefore concur with the Agency in finding that Complainant has not met her burden to prove, by a preponderance of the evidence, that the incidents at issue in Claims (4), (5), (7), and (8) were motivated by unlawful discrimination or retaliation on the part of the HIC. CONCLUSION Based on a thorough review of the record and the contentions on appeal, we AFFIRM the Agency’s final decision finding that Complainant was not discriminated against as alleged. STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M0416) The Commission may, in its discretion, reconsider the decision in this case if the Complainant or the Agency submits a written request containing arguments or evidence which tend to establish that: 0120141032 21 1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or 2. The appellate decision will have a substantial impact on the policies, practices, or operations of the Agency. Requests to reconsider, with supporting statement or brief, must be filed with the Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision or within twenty (20) calendar days of receipt of another party’s timely request for reconsideration. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), at Chap. 9 § VII.B (Aug. 5, 2015). All requests and arguments must be submitted to the Director, Office of Federal Operations, Equal Employment Opportunity Commission. The requests may be submitted via regular mail to P.O. Box 77960, Washington, DC 20013, or by certified mail to 131 M Street, NE, Washington, DC 20507. In the absence of a legible postmark, the request to reconsider shall be deemed timely filed if it is received by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. § 1614.604. The request or opposition must also include proof of service on the other party. Failure to file within the time period will result in dismissal of your request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted with your request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. § 1614.604(c). COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (S0610) You have the right to file a civil action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision. If you file a civil action, you must name as the defendant in the complaint the person who is the official Agency head or department head, identifying that person by his or her full name and official title. Failure to do so may result in the dismissal of your case in court. “Agency” or “department” means the national organization, and not the local office, facility or department in which you work. If you file a request to reconsider and also file a civil action, filing a civil action will terminate the administrative processing of your complaint. RIGHT TO REQUEST COUNSEL (Z0815) If you want to file a civil action but cannot pay the fees, costs, or security to do so, you may request permission from the court to proceed with the civil action without paying these fees or costs. Similarly, if you cannot afford an attorney to represent you in the civil action, you may request the court to appoint an attorney for you. You must submit the requests for waiver of court costs or appointment of an attorney directly to the court, not the Commission. The court 0120141032 22 has the sole discretion to grant or deny these types of requests. Such requests do not alter the time limits for filing a civil action (please read the paragraph titled Complainant’s Right to File a Civil Action for the specific time limits). FOR THE COMMISSION: ______________________________ Carlton M. Hadden’s signature Carlton M. Hadden, Director Office of Federal Operations March 29, 2017 Date Copy with citationCopy as parenthetical citation