Phillip A. Nagle, Complainant,v.Timothy F. Geithner, Secretary, Department of the Treasury (Internal Revenue Service), Agency.

Equal Employment Opportunity CommissionFeb 4, 2011
0120092440 (E.E.O.C. Feb. 4, 2011)

0120092440

02-04-2011

Phillip A. Nagle, Complainant, v. Timothy F. Geithner, Secretary, Department of the Treasury (Internal Revenue Service), Agency.


Phillip A. Nagle,

Complainant,

v.

Timothy F. Geithner,

Secretary,

Department of the Treasury

(Internal Revenue Service),

Agency.

Appeal No. 0120092440

Agency No. IRS-08-0585-F

DECISION

Complainant filed a timely appeal from the Agency's Final Agency Decision

(FAD) dated April 3, 2009, concerning his equal employment opportunity

(EEO) complaint alleging employment discrimination in violation of

the Age Discrimination in Employment Act of 1967 (ADEA), as amended,

29 U.S.C. � 621 et seq. The Commission accepts the appeal pursuant to

29 C.F.R. � 1614.405(a). For the reasons that follow, the Commission

AFFIRMS the Agency's FAD.

ISSUE PRESENTED

The issue presented in this appeal is whether Complainant showed that

the Agency's reason for terminating him during his probationary period

were pretext for age discrimination.

BACKGROUND

At the time of events giving rise to this complaint, Complainant worked as

an Internal Revenue Agent (IRA), Small Business/Self Employed Division,

at the Agency's facility in Mt. Vernon, Illinois. On July 6, 2008,

Complainant filed an EEO complaint alleging that the Agency discriminated

against him on the basis of age (64) when: he was terminated from the

Agency on May 30, 2008, during his probationary period. Following an

investigation, Complainant did not respond to the Agency's Notice, and

the Agency issued the FAD, concluding that Complainant failed to prove

that the Agency subjected him to discrimination as alleged.

Complainant began his service with the Agency on January 22, 2008.

In the notice of termination, dated May 28, 2008, the Agency stated

that Complainant's performance in Critical Job Element (CJE) 2

(Customer Satisfaction - Knowledge), CJE 4 (Customer Satisfaction -

Application), and CJE 5 (Business Results - Efficiency) was unacceptable.

In particular, the letter stated (i) that Complainant failed to

demonstrate a working knowledge of examination procedures, examination

techniques, and preparation of the required work papers, as shown by

a review of his case files; and (ii) that he did not follow Agency

procedures and/or guidelines and did not prepare documents properly to

ensure a proper record and correct processing of his cases. In addition,

the letter noted that his two coaches and managers tried to assist him,

but he "consistently" paid little or no attention, did not follow through

with directions, nor did he demonstrate the "independence required for

the position."1

According to Complainant, in late February 2008, S1 informed him that

he was behind in his expected work production. He attended a four-week

training session in Chicago and contended that he performed very well,

although he conceded that evaluations from the instructors may have

contradicted his opinion. Complainant believed that S1 intended to

terminate him as soon as possible and not give him a fair chance.

He stated that his coaches did not assist him well. In a letter dated

April 14, 2008, the Agency advised him that his work product was not

meeting expectations nor progressing well and that he had fallen behind.

In his investigation affidavit, Complainant's responded to the Agency's

reasons for his termination, stating he disagreed with the Agency's

evaluation of his performance, he asserted that he conducted his

examination well, by gathering the facts applying his "excellent"

techniques; that he changed his worksheets after his second coach

instructed him about them, and that he had not completed enough work

for management to reach a determination with regard to his ability to

examine and close cases.

Complainant also identified another employee (E1) (female, 25) whom

he claimed was similarly situated to him and treated more favorably,

as illustrated by an event in February, when S1 stated that she did not

have time to work with him, but spent two hours with E1 on a work-related

issue and when one of his coaches spent two (2) hours with E1 working

on deductible legal expenses. Complainant also contended that E1 failed

the on-line training testing, but not removed.

S1 denied that Complainant's age was a factor in his termination and

that she acted solely on his inability to perform and complete the job.

She explained that she made her decision based on his poor performance,

even after he had extensive training; that Complainant did not follow

Agency procedures; that he disclosed taxpayers' confidential information

in his emails; that he could not maintain his time sheets; that he would

schedule two appointments at the same time; and that he could not keep up

with Agency work processes and time demands. She believed Complainant

was unable to accept his inadequacies and, instead, blamed others for

his deficiencies.

S1 described an occasion in May 2008, when she accompanied Complainant on

a field appointment to study his work in the field; she stated that she

observed that Complainant provided only a cursory review of the documents

the taxpayer's representative provided him and was rude, that he did not

complete a quality audit, and that he appeared to be unaware of how to

proceed with the examination. She described the event as "a disaster" and

that she was forced to intercede to stop Complainant from providing his

personal point of view rather than the law and the legal requirements.

CONTENTIONS ON APPEAL

Complainant did not provide comments on appeal.

The Agency requested that we affirm its decision.

ANALYSIS AND FINDINGS

Standard of Review

The standard of review in rendering an appellate decision from an Agency's

FAD is de novo, i.e., the Commission will examine the record and review

the documents, statements, and testimony of record, including any timely

and relevant submissions of the parties, and issue its decision based

on the Commission's own assessment of the record and its interpretation

of the law. See 29 C.F.R. � 1614.405(a); see also Equal Employment

Opportunity Management Directive for 29 C.F.R. Part 1614 (November 9,

1999) at Chapter 9, � VI.B.

Legal Framework

In his complaint, Complainant alleged disparate treatment based

on age. The legal analysis in a disparate treatment claim such as

this is a three-part evidentiary scheme fashioned by the Supreme Court

in McDonnell Douglas Corp. v. Green, 411 U.S. 792 (1973); Hochstadt

v. Worcester Foundation for Experimental Biology, Inc., 425 F. Supp. 318,

324 (D. Mass.), aff'd, 545 F.2d 222 (1st Cir. 1976). In general,

Complainant must establish a prima facie case of discrimination by

demonstrating that he was subjected to an adverse employment action

under circumstances that would support an inference of discrimination.

Furnco Construction Co. v. Waters, 438 U.S. 567, 576 (1978).2 Once

Complainant does so or we so assume, the burden moves to the Agency, which

must articulate legitimate and nondiscriminatory reasons for its conduct.

Texas Dep't of Community Affairs v. Burdine, 450 U.S. 248, 256 (1981);

see U.S. Postal Service Board of Governors v. Aikens, 460 U.S. 711, 713-17

(1983). After the Agency presents its reasons, the burden of proof moves

back to Complainant. To ultimately prevail, Complainant must prove,

by a preponderance of the evidence, that the agency's explanation is

a pretext for discrimination.3 Reeves v. Sanderson Plumbing Products,

Inc., 530 U.S. 133, 143 (2000); St. Mary's Honor Center v. Hicks, 509

U.S. 502, 519 (1993).

The elements of the prima facie case of discrimination are determined by

the individual circumstances of each case and the bases of discrimination

alleged. Generally, regardless of the specific action(s) at issue,

Complainant can establish a prima facie case of discrimination by

showing: (1) that s/he is a member of a protected group; (2) that s/he

was subjected to an adverse action; and (3) that there is an inference of

discriminatory motivation. Potter v. Goodwill Industries of Cleveland,

Inc., 518 F.2d 864, 865 (6th Cir. 1975); O'Connor v. Consolidated Coin

Caterers Corp., 517 U.S. 308 (1996); Enforcement Guidance: O'Connor

v. Consolidated Coin Caterers Corp., n. 4 (September 18, 1996).4

Under the ADEA, it is "unlawful for an employer...to fail or refuse to

hire or to discharge any individual or otherwise discriminate against

any individual with respect to his compensation, terms, conditions, or

privileges of employment, because of such individual's age." 29 U.S.C. �

623(a)(1). When a complainant claims unlawful age discrimination,

the agency's "liability depends on whether the protected trait of

age actually motivated the employer's decision." Reeves v. Sanderson

Plumbing Prods., Inc., 530 U.S. 133, 141 (2000) (citing Hazen Paper

Co. v. Biggins, 507 U.S. 604,610 (1993)). ("that is, [Complainant's]

age must have actually played a role in the Agency's decision making

process and had a determinative influence on the outcome"),

Legal Analysis

In the matter before us, we will assume, for purposes of further

discussion only, that Complainant established a prima facie case of

discrimination based on age. Next, we move to the second step in our

analysis and consider the Agency's articulation of its reasons for

Complainant's termination. In the letter of termination, as described

above, the Agency explained that Complainant did not demonstrate a working

knowledge of examination procedures, did not properly prepare detailed

case history worksheets, did not follow Agency guidelines and procedures,

did not use proper examination techniques to gather information, did not

submit acceptable closing documents, and did not present accurate time

sheets. We find that the Agency articulated legitimate, nondiscriminatory

reasons for Complainant's termination and that its reasons are supported

by the record herein.

In asserting pretext, Complainant maintained that he performed well

and that he had not completed enough work for a true determination of

his abilities. He also contended that another problem employee, E1, was

treated more favorably than he, in that, she received more help from S1

and the coaches. We find that Complainant has not demonstrated pretext,

because he has not shown that the reasons articulated by the Agency

for its action were not its true reasons, but were taken in order to

discriminate against him due to his age. As to Complainant's assertions,

mere statements and speculations, without probative evidence, will not

suffice to demonstrate pretext. The record shows that he did not perform

well. The Agency presented copious examples of his deficiencies over the

period of his employment. E1 can not be considered to have been similarly

situated to him, because she completed all training successfully, and,

according to S1, her work performance was progressing well.5

CONCLUSION

After a review of the record in its entirety and consideration of

all statements submitted on appeal, including those not specifically

addressed, it is the decision of the Equal Employment Opportunity

Commission to AFFIRM the agency's final decision, because Complainant

has not provided any probative evidence to support his claims and has

not shown by a preponderance of the evidence that the Agency's reasons

were pretext.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0610)

The Commission may, in its discretion, reconsider the decision in this

case if the Complainant or the Agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the Agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive

for 29 C.F.R. Part 1614 (EEO MD-110), at 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

77960, Washington, DC 20013. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0610)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official Agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0610)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney

with the Court does not extend your time in which to file a civil action.

Both the request and the civil action must be filed within the time

limits as stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

___2/4/11_______________

Date

1According to the record, his supervisor (S1) and others advised him on

several occasions that his work performance was not meeting acceptable

standards. S1 stated in a letter dated April 14, 2008, that his time

input, including the activities performed, was incorrect and that a

review of his case files reflected that Complainant was not following

Agency procedures or maintaining a calendar.

2 Evidence to establish a prima facie case of discrimination may

include the showing that a similarly situated employee outside of

the Complainant's purview (his age) was treated more favorably.

The Commission has long held that, for employees to be considered

similarly situated, they must report to the same management officials,

and all relevant aspects of their employment must be the same as those

of the comparative employee. O'Neal v. USPS, EEOC Request No. 05910490

(July 23,1991).

3 Pretext is a sham or disguise for discrimination. A demonstration

of pretext requires Complainant to show that the Agency's explanations

for its actions were not the true reasons and that its actions were

influenced by legally impermissible criteria, i.e., animus based on

his age. See St. Mary's, above. Complainant must demonstrate pretext by

showing, by a preponderance of the evidence, that the reasons offered by

the Agency are without a factual basis and not the actual motivation for

its actions and that the Agency proposed his removal because of his age.

Thus, based on the record and relevant statements from the parties, it

is the Commission's duty as the adjudicator in this matter to determine

whether there exists sufficient and preponderant evidence demonstrating

that the Agency's explanations for its adverse actions were false or

baseless, that they constituted pretext for discrimination, and that

a decision-maker might reasonably conclude that the Agency unlawfully

discriminated against the Complainant. Reeves v, Sanderson Plumbing

Products, Inc., 530 U.S. 133 (2000).

4 This document and other information is available on the Commission's

website at: http://www.eeoc.gov.

5 Although Complainant noted an incident where S1 did not assist him,

but subsequently assisted E1, we do not find that this rebuts the

preponderance of the evidence in the record that his performance led to

his termination, not age bias.

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0120092440

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P.O. Box 77960

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