Patricia A. Lilly, Complainant,v.John E. Potter, Postmaster General, United States Postal Service, Agency.

Equal Employment Opportunity CommissionNov 8, 2005
01a54556 (E.E.O.C. Nov. 8, 2005)

01a54556

11-08-2005

Patricia A. Lilly, Complainant, v. John E. Potter, Postmaster General, United States Postal Service, Agency.


Patricia A. Lilly v. United States Postal Service

01A54556

11-08-05

.

Patricia A. Lilly,

Complainant,

v.

John E. Potter,

Postmaster General,

United States Postal Service,

Agency.

Appeal No. 01A54556

Agency No. 4J-606-0064-04

Hearing No. 210-2005-00115X

DECISION

Complainant timely initiated an appeal from the agency's final order

concerning her equal employment opportunity (EEO) complaint of unlawful

employment discrimination in violation of Title VII of the Civil

Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et seq.

The appeal is accepted pursuant to 29 C.F.R. � 1614.405. For the

following reasons, the Commission affirms the agency's final order.

The record reveals that during the relevant time, complainant was

employed in a temporary Casual position at the Lincoln Park Station of

the agency's Chicago Post Office. Complainant sought EEO counseling and

after mediation attempts failed, filed a formal EEO complaint on February

20, 2004. Complainant amended the complaint on June 24, 2004, alleging

that the agency discriminated against her on the bases of sex (female)

and in reprisal for prior EEO activity (arising under Title VII) when:

She was told she had worked past her �Not to Exceed� date for her job

appointment period and management did not give her the Standard Form

8 on January 5, 2004;

Her supervisor told her to punch out and go home and informed her she

would only be working four hours a day on February 19, 2004; and

Her supervisor verbally informed her she was terminated from employment

and no longer worked for the Postal Service on June 19, 2004.

Complainant claims that males and other similarly situated employees

who had not engaged in prior EEO activity were treated more favorably

under similar circumstances.

At the conclusion of the investigation, complainant received a copy

of the investigative report and requested a hearing before an EEOC

Administrative Judge (AJ). On March 17, 2005, the AJ issued an Order

dismissing complainant's request for a hearing because of her failure to

prosecute the complaint, and further ordered the agency to issue a Final

Agency Decision. The agency issued a Notice of Final Decision on May 2,

2005, finding no discrimination.

The agency concluded that complainant failed to establish a prima facie

case of both sex discrimination and retaliation. Specifically with

regard to the sex discrimination claim, the agency determined that

complainant failed to identify similarly situated employees not in

complainant's protected classes who were treated differently under

similar circumstances. Complainant claimed that male employees had been

working for years without being terminated, but did not provide specific

names or identify such males, and the record reflected complainant was

treated similarly to four employees who were given casual appointments

in the same period. With regard to the retaliation claim, the agency

found that complainant failed to establish the elements of a prima facie

case because she did not show a causal connection between her protected

activity and her reduction in work hours and subsequent termination.

The agency found no evidence that management was untruthful or attempted

to cover up illegal discrimination, and complainant provided no evidence

the supervisors knew of complainant's protected activity. Nevertheless,

the agency further determined that even if complainant had established

a prima facie case of sex discrimination and retaliation, she failed

to rebut the agency's articulated legitimate, nondiscriminatory reasons

for the actions taken.

On appeal, complainant contends that the agency erred in its final

decision. She states that she did establish a prima facie case of

discrimination because she is a member of a protected class, and her

employment was terminated while other similarly situated employees

received preferential treatment. She states the record shows a reduction

of her work hours by her supervisor, while other similarly situated

employees' hours were not reduced, and management gave conflicting

statements as to notifying the complainant about the reduction of

work hours. Further, she was terminated after reporting mail was

inappropriately left in a relay box. Complainant also states she engaged

in a protected activity by participating in the EEO process, and �it is

inconceivable to anyone knowing human nature� that her supervisors did

not know or confer about this protected status. Complainant's Statement

on Appeal at � 4. Complainant maintains her work hours were reduced

because of this protected activity, and management eventually retaliated

by terminating her.

In response, the agency maintains the position it took in its Notice

of Final Decision, claiming that the agency was correct in determining

complainant failed to establish prima facie cases of discrimination or

retaliation, and the articulation of legitimate, non-discriminatory and

non-retaliatory reasons were appropriately concluded. These reasons

continue to remain unrebutted by the complainant, and she failed to

establish the actions taken were not credible or were a pretext to cover

prohibited discrimination. For these reasons, the agency requests that

we affirm its final decision.

LEGAL ANALYSIS

As this is an appeal from a FAD issued without a hearing, pursuant to 29

C.F.R. � 1614.110(b), the Commission shall review the agency's decision

based on a de novo standard. 29 C.F.R. � 1614.405(a). In arriving at

our conclusion, we are free to accept or reject the factual conclusions

and legal determinations made by the agency in its final decision,

and issue a decision based on our own assessment of the record and its

interpretation of the law. See EEOC Management Directive 110, Chapter 9,

� VI.A. (Nov. 9, 1999).

Sexual Discrimination Claims

To prevail in a disparate treatment claim such as this, when there

is absence of direct evidence of discrimination, the allocation of

burdens and order of presentation of proof is a three-step process.

See McDonnell Douglas Corp. v. Green, 411 U.S. 792, 802-03 (1973).

Complainant must initially establish a prima facie case of discrimination

by presenting facts that: (1) she is a member of a protected group;

(2) she suffered some adverse action; and (3) she was treated less

favorably than similarly situated individuals not in her protected group

or establish other circumstances that reasonably give rise to an inference

of discrimination. See Texas Dep't of Community Affairs v. Burdine,

450 U.S. 248, 253-54 (1981); Furnco Construction Co. v. Waters, 438

U.S. 567 (1978). Evidence that the same management officials afforded

more favorable treatment to an employee outside of the complainant's

protected group under similar circumstances is of particular significance.

See Furnco Construction, 438 U.S. 567. To show someone is similarly

situated, all relevant aspects of complainant's employment must be nearly

identical to those of the comparative employees. See O'Neal v. U.S.P.S.,

EEOC Request No. 05910490 (July 23, 1991).

If the complainant establishes a prima facie case, the burden then

shifts to the agency to articulate a legitimate, nondiscriminatory

reason for its actions. See Burdine, 450 U.S. at 253-54. The agency

need only offer evidence showing its actions were justifiable. Id.

If the agency successfully articulates a nondiscriminatory reason,

the complainant must prove by a preponderance of the evidence that

the agency's explanations are pretextual. See id. at 253; St. Mary's

Honor Center v. Hicks, 509 U.S. 502, 510-11 (1993); McDonnell Douglas,

411 U.S. at 804. The ultimate burden of proving discrimination remains

with the complainant at all times. See Hicks, 509 U.S. at 519.

Applying these standards to the instant case, we cannot conclude that

complainant has met her burden of establishing by a preponderance of the

evidence that the agency actions were a result of unlawful discrimination

based on her sex or prior EEO activity. As to complainant's first

claim, the Commission agrees with the agency's determination that

complainant failed to establish the last prong of a prima facie case of

discrimination because she was unable to prove that a similarly situated

employee received preferential treatment. Complainant provided no names

of comparison casual employees who had �been working for years without

being terminated.� See AF, Tab 2, Counselor's Report at 6, Affidavit

A. The record shows no names of any employee who was allowed to work

beyond the expiration dates of their casual appointments.

Further, the agency determined that complainant failed to provide

information regarding her claim as to unemployment compensation.

Complainant provided no evidence of who she believed discriminated

against her when she did not receive the Standard Form 8, and provided

no comparison data as to similarly situated employees being treated more

favorably. The procedures for Standard Form 8 require issuance by the

separating personnel office on the employee's last workday to ensure a

employee's eligibility for unemployment compensation. The agency found

station management were unfamiliar with providing such paperwork, as the

personnel office is responsible for explaining unemployment eligibility

under the established guidelines. Complainant's casual appointment expired

December 31, 2003, and was renewed immediately effective January 1,

2004. Providing complainant with a Standard Form 8 was moot given the

record shows no break in service between the two appointments.

Regarding the second and third claims, the Commission also agrees with

the agency's finding that complainant failed to establish a prima facie

case of sex discrimination. Complainant maintains that on February 19,

2004, several supervisors informed her she was taking too long to work

daily assignments and told her to clock out, and subsequently reduced

her hours, while career employees received special treatment but did

not work as hard. Complainant again provided insufficient information

on similarly situated employees who received preferential treatment as

to hours worked. Complainant has not identified similarly situated

employees who were also having problems finishing their duties but

who were allowed to work full shifts. In her third claim, complainant

alleges that she was verbally informed of her termination on June 19,

2004, although her casual appointment record officially expired on June

28, 2004, but no discrimination was found as she was terminated for cause.

Assuming arguendo that complainant established a prima facie case of

discrimination, the agency has articulated legitimate nondiscriminatory

reasons for the actions taken. The record clearly notes that complainant

was not terminated on January 5, 2004, but was reappointed to another

89-day casual appointment. The agency correctly maintains that there

would have been no reason to provide complainant with unemployment forms

at that time. Additionally, although complainant was reappointed to

casual appointments in both January and March, the record reflects that

her supervisors remained unsatisfied with her performance throughout

that period. As to her claim that she was told to clock out and her

hours were subsequently reduced, management stated that the decision to

reduce her hours was due to her inability to perform consistently with

the level of other carriers. The record provides evidence that multiple

supervisors stated her performance was poor, pointing to her inability

to perform her required assignment appropriately, while other casuals

were completing multiple assignments in the same amount of time or less.

From the beginning of complainant's first term, management informed her

she was taking too long to perform her delivery assignments, and she was

cautioned along with other unit casuals that her street performance

required improvement or hours would be limited. Her supervisors

maintained that complainant's inefficiency in completing her duties

mandated a reduction in hours, and despite notification to complainant,

her performance level remained below par.

As to complainant's claim of discriminatory termination, management

provided legitimate and nondiscriminatory reasons that even after

being given fewer assignments than other casual employees, her street

times continued to expand without authorization or justification.

Multiple incidents of returning with undelivered mail to the station

and leaving mail in the relay box were documented. The decision

to terminate complainant was made based on her consistent and

well-documented inability to perform her assigned duties, even

after being given repeated opportunities to improve her performance.

Finally, complainant failed to submit sufficient evidence to rebut the

agency's legitimate nondiscriminatory reasons for reducing her hours

and subsequently terminating her, and has therefore failed to provide

any evidence of pretext.

Retaliation Claims

The Commission also agrees with the agency's finding that complainant

failed to establish a prima facie case of retaliation. In a reprisal

claim, according to the burdens set forward in McDonnell Douglas,

complainant may establish a prima facie case of reprisal discrimination

by showing that: (1) she engaged in a protected activity; (2) the agency

was aware of the protected activity; (3) subsequently, she was subjected

to adverse treatment by the agency; and (4) a nexus exists between the

protected activity and the adverse treatment. Whitmore v. Dept. of

the Air Force, EEOC Appeal No. 01A00340 (Sept. 25, 2000). The nexus

may be shown by evidence that the adverse treatment followed the

protected activity within such a period of time and in such a manner

that a reprisal motive is inferred. See Clay v. Dep't of Treasury,

EEOC Appeal No. 01A35231 (Jan. 25, 2005).

Complainant failed to establish a prima facie case of retaliation because,

although it is clear from the record that a few supervisors were aware

that complainant had engaged in prior EEO activity, there is no evidence

to support a nexus between her prior protected activity and the adverse

employment treatment, arguably her reduction in hours and termination.

The temporal proximity between an employer's knowledge of protected

activity and an adverse employment action must be �very close.� Clark

County School Dist. v. Breeden, 532 U.S. 268 (2001). Where there is

strained temporal proximity between the time management gains knowledge

of a complainant's protected activity and management's adverse treatment,

the complainant must show additional proof of causality. See Battaglia

v. FDIC, EEOC Appeal No. 01985358 (July 30, 2001). Complainant claims

that her work hours were immediately reduced after mediation attempts

failed, but there is clear indication from the record that her reduction

in work hours was not implemented immediately after the EEO activity. The

record also reflects that following her prior EEO activity, complainant

was rehired for another casual appointment by the agency and worked over

four months before her termination. Such actions by the agency creates

this strained temporal proximity. Additionally, complainant provided

no additional evidence that the manager who ultimately terminated

complainant's employment had any knowledge of her protected activity,

which rebuts any inference of retaliatory discrimination.

The agency again correctly found that a legitimate, non-retaliatory

explanation was provided by management that complainant failed to

show pretext for. Complainant's work hours were reduced due to her

continued pattern of poor work performance, and the record again

reflects that pursuant to union collective bargaining agreements,

casuals have no set schedules or minimum work hour guarantees, as work

is only assigned to casual employees after career employees are fully

utilized. Additionally, the decision to terminate her appointment and

not recommend her for rehire as a carrier was due to her failure to

meet job requirements. Specifically, management noted complainant's

inability to follow instructions, her consistent pattern of prolonging

delivery on the street, and customer calls and complaints of missed and

late deliveries. The agency correctly noted these reasons were not due

to any retaliatory actions but complainant's inability to correct her

performance deficiencies. Complainant provided insufficient evidence

that the agency's reasons for its actions were merely a pretext to mask

intentional retaliation, and the complainant fails to present evidence

that her termination has motivated by retaliatory animus.

CONCLUSION

Accordingly, after a careful review of the record, the Commission finds

that complainant has failed to establish by the necessary preponderance

of the evidence that unlawful discrimination and retaliation occurred,

as the agency provided legitimate, nondiscriminatory and non-retaliatory

reasons for the actions taken which the complainant failed to show

were pretextual. Therefore, the decision of the EEOC is to affirm the

agency's final action finding no discrimination.

STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tends to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be

filed with the Office of Federal Operations (OFO) within thirty (30)

calendar days of receipt of this decision or within twenty (20) calendar

days of receipt of another party's timely request for reconsideration.

See 29 C.F.R. � 1614.405; Equal Employment Opportunity Management

Directive for 29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999).

All requests and arguments must be submitted to the Director, Office of

Federal Operations, Equal Employment Opportunity Commission, P.O. Box

19848, Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1616.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0900)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your case

in court. �Agency� or �department� means the national organization, and

not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court

appoint an attorney to represent you and that the Court permit you

to file the action without payment of fees, costs, or other security.

See Title VII of the Civil Rights Act of 1964, as amended, 42 U.S.C. �

2000e et seq.; the Rehabilitation Act of 1973, as amended, 29 U.S.C. ��

791, 794(c). The grant or denial of the request for an attorney does

not extend your time in which to file a civil action. Both the request

and the civil action must be filed within the time limits as stated in

the paragraph above (�Right to File A Civil Action�).

FOR THE COMMISSION:

______________________________

Carlton M. Hadden

Director

Office of Federal Operations

___11-08-05_______________

Date