Nancy B. Marshall, Complainant,v.Dr. James B. Peake, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionNov 5, 2008
0120082585 (E.E.O.C. Nov. 5, 2008)

0120082585

11-05-2008

Nancy B. Marshall, Complainant, v. Dr. James B. Peake, Secretary, Department of Veterans Affairs, Agency.


Nancy B. Marshall,

Complainant,

v.

Dr. James B. Peake,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 0120082585

Hearing No. 420-2007-00139-X

Agency No. 200I-0521-2006102200

DECISION

On May 16, 2008, complainant filed an appeal from the agency's April 17,

2008 final decision concerning her equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII

of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. �

2000e et seq. The appeal is deemed timely and is accepted pursuant to

29 C.F.R. � 1614.405(a).

BACKGROUND

At the time of the events giving rise to this complaint, complainant

worked as a part-time Speech Pathologist at the agency's Community Based

Outpatient Clinic in Jasper, Alabama.

On July 21, 2006, complainant filed an EEO complaint. Therein, complainant

alleged that she was subjected to unlawful discrimination in reprisal

for prior protected EEO activity.

By letter dated August 18, 2006, the agency accepted complainant's

complaint for investigation and determined that it was comprised of the

following claims:

(A) Whether on the basis of reprisal for prior EEO activity the

complainant was subjected to disparate treatment in matters concerning

time and attendance when on May 11, 2007, she was required to use her

annual leave to attend work related activities at the VA Medical Center

in Birmingham, Alabama.

(B) Whether on the basis of reprisal for prior EEO activity the

complainant was subjected to harassment when:

(1) In May 2006, the complainant became aware that her performance

measures were changed.

(2) [Complainant's second-level supervisor, (S2)] failed to respond to the

complainant's request of May 11, 2006, to meet with him to discuss the

means for developing a caseload for the VA Outpatient Clinic in Jasper,

Alabama.

(3) On April 29, 2006, complainant was subjected to public defamation

of character when the national coordinator said to the complainant that

her supervisor had some trust issues with the complainant after the

complainant's supervisor (S1) called training personnel to ensure that

the complainant was in attendance.

(4) On April 29, 2006, March 1, 2006, and February 26, 2006, S1 failed

to review caseload documentation, failed to provide copies of the "white

paper" from which the complainant's performance measures were developed

and refused to change her performance measures.

(5) On April 29, 2006, the complainant was denied legal representation.

(6) On April 26, 2006, the complainant was falsely accused of a fraudulent

act and threatened with a police investigation.

(7) On April 26, 2006, the complainant was initially told that she

could not go to training, could not use a government vehicle, and that

authorized absence (AA) would not be approved for her to attend training

and later told that she could use a government vehicle to attend training

and that AA would be granted.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). Complainant timely

requested a hearing. Complainant filed a Motion to Amend with the AJ

dated July 26, 2007. Therein, complainant requested that the instant

complaint be amended to include the following incidents:

(B)(8) In April 2006, S1 required the complainant to obtain permission

to serve on professional committees, even though the complainant was

seeking to do so on her own personal time and did not require any leave

from the agency to do so.

(9) In February 2007, the complainant requested and ordered equipment

which was approved by management and necessary for the complainant

to perform her speech pathology duties at the VA outpatient clinic in

Jasper, Alabama. However, when the equipment arrived in approximately

May 2007, it was diverted to the VA's Medical Center in Birmingham,

Alabama, at the direction of S1.

(10) In April 2007, S1 failed to provide the complainant certain

necessary information and criteria that was provided to other

speech pathologists in order for the complainant's position to be

reclassified from a GS-12 to a GS-13. S1 also held the complainant's

reclassification package and recommended that the complainant's position

not be reclassified while recommending that other similarly situated

speech pathologists be reclassified.

(11) S1 in approximately June 2007, removed the complainant from the

traumatic brain injury team and replaced the complainant with a less

qualified speech pathologist.

(12) S1 reprimanded the complainant in July 2007. In order to attempt

to rectify the severe lack of a patient case load for the complainant

at the agency's Jasper outpatient clinic, S1 directed the complainant

to begin providing treatment to patients assessed by other speech

pathologists, as well as to treat speech pathology patients over the

telephone. Complainant asserts that this is a breach of the standard of

care, as well as a breach of joint accreditation rules and regulations,

and if practiced by complainant, would jeopardize her medical license.

When complainant brought this to the attention of S1, she issued a

reprimand to the complainant.

By Order Concerning Motion to Amend dated August 31, 2007, the AJ granted

the complainant's motion to amend as long as the incidents raised in the

amendment have not been part of a prior EEO complaint. On March 12,

2008, complainant's attorney requested a final agency decision in the

instant matter. On March 17, 2008, the AJ remanded the matter to the

agency for a final decision. Consequently, the agency issued a final

decision pursuant to 29 C.F.R. � 1614.110(b).

The decision concluded that complainant failed to prove that she

was subjected to discrimination as alleged. The agency found that

complainant established a prima facie case of reprisal. The agency

further found, however, that it articulated legitimate, nondiscriminatory

reasons for its actions. In addition, the agency found that complainant

failed to establish that the agency's articulated reasons for its

actions were pretext for discrimination.

CONTENTIONS ON APPEAL

On appeal, complainant submits a document entitled "Complainant's Motion

to Amend Final Agency Decision." Therein, complainant asserts that the

agency failed to address in its final decision the alleged incidents that

the AJ accepted for amendment. Complainant requests that the Commission

order the agency to amend its final decision to include these alleged

incidents.

ANALYSIS AND FINDINGS

Upon review of the record, the Commission finds that the record is

insufficient to allow a determination on the merits of complainant's

complaint. Our regulations and EEOC Management Directive for 29

C.F.R. Part 1614 (EEO-MD-110) (November 9, 1999), require agencies to

develop a complete and factual record. See 29 C.F.R. � 1614.108(b);

EEO-MD-110, Chapter 6. In the instant matter, the agency addressed

incidents (A) and (B)(1)-(B)(7) in its final decision. However, the

agency failed to address the alleged incidents that the AJ accepted

for amendment, (B)(8)-(B)(12). In addition, we find that the record

is insufficiently developed to allow a determination on the merits,

particularly with respect to the alleged incidents that the AJ accepted

for amendment. A review of the record reflects that all the factual

allegations comprising complainant's complaint, including the amendments,

form a single claim of ongoing harassment based on reprisal for her

prior protected activity. The agency should not fragment, or break up,

a complainant's legal claim during EEO complaint processing, as fragmented

processing compromises a complainant's ability to present an integrated

and coherent claim of unlawful employment discrimination.

Based on the foregoing and after careful review of the record, we VACATE

the agency's final decision finding no discrimination and we REMAND

this matter to the agency to conduct a supplemental investigation in

accordance with the Order below.

ORDER

The agency is ORDERED to take the following actions:

1. The agency shall complete a supplemental investigation within

sixty (60) calendar days from the date this decision becomes final.

The supplemental investigation will focus on the alleged incidents that

the AJ accepted for amendment, (B)(8)-(B)(12). Thereafter, the agency

shall provide complainant, within thirty (30) calendar days from the

date the agency completes the supplemental investigation, an opportunity

to respond to the investigative report. The agency shall issue a new

final agency decision on complainant's entire complaint, defined herein

as an ongoing harassment claim, within thirty (30) calendar days of

complainant's response or, if complainant fails to respond, within thirty

(30) calendar days following the last day complainant would have been

permitted to respond.

2. Copies of the completed supplemental investigation and the new

final agency decision must be submitted to the Compliance Officer,

as referenced below.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0408)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0408)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0408)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant

in the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1008)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request from the Court that

the Court appoint an attorney to represent you and that the Court also

permit you to file the action without payment of fees, costs, or other

security. See Title VII of the Civil Rights Act of 1964, as amended,

42 U.S.C. � 2000e et seq.; the Rehabilitation Act of 1973, as amended,

29 U.S.C. �� 791, 794(c). The grant or denial of the request is within

the sole discretion of the Court. Filing a request for an attorney with

the Court does not extend your time in which to file a civil action.

Both the

request and the civil action must be filed within the time limits as

stated in the paragraph above ("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

November 5, 2008

Date

2

0120082585

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

7

0120082585