Michelle Lee, Complainant,v.Dr. James B. Peake, Secretary, Department of Veterans Affairs, Agency.

Equal Employment Opportunity CommissionDec 10, 2008
0120082881 (E.E.O.C. Dec. 10, 2008)

0120082881

12-10-2008

Michelle Lee, Complainant, v. Dr. James B. Peake, Secretary, Department of Veterans Affairs, Agency.


Michelle Lee,

Complainant,

v.

Dr. James B. Peake,

Secretary,

Department of Veterans Affairs,

Agency.

Appeal No. 0120082881

Agency No. 200J-0537-2007101999

DECISION

On June 13, 2008, complainant filed an appeal from the agency's May 21,

2008, final decision concerning her equal employment opportunity (EEO)

complaint alleging employment discrimination in violation of Title VII of

the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. � 2000e et

seq., and Section 501 of the Rehabilitation Act of 1973 (Rehabilitation

Act), as amended, 29 U.S.C. � 791 et seq. The appeal is deemed timely

and is accepted pursuant to 29 C.F.R. � 1614.405(a). For the following

reasons, the Commission AFFIRMS the agency's final decision.

BACKGROUND

At the time of events giving rise to this complaint, complainant worked

as a Licensed Practical Nurse, GS-6, in the Podiatry Clinic at the Jesse

Brown Veterans Affairs Medical Center in Chicago, Illinois. Complainant's

supervisor during the relevant time period was the Nurse Manager for

the Specialty Clinics (RMO1) (African-American, no disability), and

her second level supervisor was the Chief of Nursing Services (RMO2)

(Caucasian, no disability).

The record reflects that on March 6, 2007, RMO2 notified complainant

that an allegation of patient abuse was made against her and that she

was being temporarily reassigned from the Podiatry Clinic to the Supply

Procurement Division (SPD), effective immediately, while the Board of

Investigation conducted an investigation into the allegation. On the

same date, complainant contacted a physician about pain she was feeling in

her left arm. Complainant returned to work on March 8, 2007 with a note

from her doctor indicating that she could resume work with restrictions,

including limited pushing, pulling, and lifting with a wrist splint.

On or around March 12, 2007, complainant provided RMO1 with a copy

of her March 8, 2007 doctor's note listing her work restrictions.

On March 19, 2007, RMO1 issued complainant a letter requesting further

medical documentation in order to make a determination on her request

for light duty. Also on March 19, 2007, complainant alleged that she

injured her arms, neck, and shoulders when she was assigned duties which

involved lifting SCD and IV units.

On or around March 20, 2007, complainant submitted a note from her doctor

indicating that she could resume work with restrictions including "no

lifting, no repetitive work, no pushing, no pulling until next appointment

[in three weeks]." On March 21, 2007, RMO2 notified complainant that

she was being temporarily reassigned back to Nursing Services "effective

immediately until further notice." Complainant was ordered not to have

any patient contact during the reassignment. Complainant was informed

of her work, lunch, and break schedules, and she was required to ask

permission if she needed to leave her work area.

On March 23, 2007, RMO2 provided further instruction, ordering complainant

to sit at a desk with no work assignments in a hallway outside the Nursing

Services Office. Complainant alleged that her desk was placed in an

unfavorable location with poor lighting, RMO2 did not permit her to use

the telephone or computer, and RMO2 did not allow her to socialize with

her coworkers unless she was at lunch or on break. Complainant further

alleged that she was given a chair with no arms and that RMO2 ordered her

to speak with the EEO Office in order to obtain a chair with arm rests.

Complainant also alleged that on March 28, 2007, RMO2 asked a timekeeper

to watch complainant to make sure she did not leave work early that day.

On April 6, 2007, complainant submitted a doctor's note indicating more

specific restrictions, including minimal lifting of no more than 3 lbs.,

no grasping, and no left upper extremity rotational movement. On April

13, 2007, RMO2 notified complainant, based on the doctor's statement of

April 6, 2007, she was being temporarily reassigned to the EEO Office

and the Nursing Educator effective April 16, 2007. On May 1, 2007,

complainant was temporarily reassigned to the Lakeside Division to work

with the Education Service based on her medical restrictions. Complainant

was not allowed to have any patient contact during her reassignments.

On August 6, 2007, RMO2 informed complainant that the Administrative Board

of Investigation did not identify any patient abuse, although complainant

was found to have difficulty interacting with others. Complainant was

ordered to attend customer service training, and she was temporarily

reassigned to Education Service due to her medical restrictions at that

time.

Complainant filed an EEO complaint dated April 27, 2007, alleging that

she was discriminated against on the bases of race (African-American),

disability (left arm, hand), and in reprisal for prior protected EEO

activity under Title VII and the Rehabilitation Act when: (1) she was

denied a reasonable accommodation; and (2) she was subjected to a hostile

work environment.

At the conclusion of the investigation, complainant was provided with a

copy of the report of investigation and a notice of her right to request

a hearing before an EEOC Administrative Judge (AJ). In accordance with

complainant's request, the agency issued a final decision pursuant to

29 C.F.R. � 1614.110(b) concluding that complainant failed to prove

that she was subjected to discrimination as alleged. Specifically,

the agency decision found that complainant failed to establish that

she was a qualified individual with a disability and that complainant

did not establish that she was subjected to a hostile work environment

based on disability, race, or in reprisal for her prior EEO activity.

CONTENTIONS ON APPEAL

On appeal, complainant argues that the agency erred in finding no

discrimination. Complainant reiterates arguments made below and alleges

that she has been subject to further discrimination and harassment.

In response, the agency urges the Commission to affirm its final

decision.

ANALYSIS AND FINDINGS

As this is an appeal from a decision issued without a hearing, pursuant

to 29 C.F.R. � 1614.110(b), the agency's decision is subject to de novo

review by the Commission. 29 C.F.R. � 1614.405(a). See EEOC Management

Directive 110, Chapter 9, � VI.A. (November 9, 1999). (explaining that

the de novo standard of review "requires that the Commission examine

the record without regard to the factual and legal determinations of the

previous decision maker," and that EEOC "review the documents, statements,

and testimony of record, including any timely and relevant submissions

of the parties, and . . . issue its decision based on the Commission's

own assessment of the record and its interpretation of the law").

Reasonable Accommodation Claim

In order to establish that complainant was denied a reasonable

accommodation, complainant must show that: (1) she is an individual with

a disability, as defined by 29 C.F.R. � 1630.2(g); (2) she is a qualified

individual with a disability pursuant to 29 C.F. R. � 1630.2(m); and (3)

the agency failed to provide a reasonable accommodation. See Enforcement

Guidance: Reasonable Accommodation and Undue Hardship under the Americans

with Disabilities Act, EEOC No. 915.002 (October 17, 2002) (Guidance).1

Next, complainant must establish that she was a "qualified individual with

a disability," which is defined as an individual with a disability who,

with or without a reasonable accommodation, can perform the essential

functions of the position held or desired. 29 C.F.R. � 1630.2(m). Here,

we assume without finding that complainant was a qualified individual

with a disability within the meaning of the Rehabilitation Act.

Upon review, we find that complainant has not demonstrated that she was

denied a reasonable accommodation based on her disability. The record

reflects that complainant was provided with light duty within her

restrictions once she provided medical documentation to the agency.

Although complainant argued that she should have been provided an

accommodation immediately after she was reassigned to SPD, the record

reflects that agency officials were unaware of her request or need

for an accommodation when the decision was made to reassign her after

complainant had been accused of patient abuse. Moreover, complainant was

provided with an accommodation after she submitted medical documentation

in mid-March 2007.

Complainant additionally objected to some of the work she was assigned and

argued that the majority of her light duty reassignments required her to

do work outside her restrictions, such as lifting heavy objects. However,

both RMO1 and RMO2 submitted statements that complainant was given work

within her restrictions once she provided proper medical documentation.

RMO2 stated that complainant was temporarily reassigned to a position

with no work assignments on March 20, 2007 until the agency determined a

proper accommodation for her. Complainant was subsequently reassigned

to an office with work within her restrictions after she submitted

further medical documentation on April 6, 2007. Here, credibility

determinations before a live fact-finder would have best served to

determine whether complainant was regularly given work within her

restrictions when she was provided with the temporary reassignments.

However, complainant withdrew her request for a hearing before an AJ,

which leaves this Commission with only the investigation and report

provided by the agency. We are not persuaded, based on the record of

investigation, that complainant has proven by a preponderance of evidence

that she was forced to work outside of her restrictions or that she was

denied reasonable accommodation. We remind complainant that she carries

the burden of proving the allegations raised by providing sufficient

evidence to allow a reasonable fact-finder to conclude in her favor.

She failed to meet this burden here. Furthermore, we note that although

protected individuals are entitled to reasonable accommodation under

the Rehabilitation Act, they are not necessarily entitled to their

accommodation of choice. See Guidance at 16.

Hostile Work Environment

Complainant alleged that she was subjected to a hostile work environment

when she was repeatedly denied a reasonable accommodation; on March 23,

2007, she was assigned to sit on a chair in the hallway and was told her

schedule for lunch and breaks while another nurse with an injury was not

treated in the same manner; on March 28, 2007, RMO2 asked complainant

why she was defiant and then threatened to change her tour of duty and

issue her a written counseling; on March 28, 2007, RMO2 asked another

employee to stay and make sure complainant did not leave early; and on

April 5, 2007, RMO1 required complainant to submit a request for leave

the day before taking leave and informed the complainant "things happen

when you file complaints."

Harassment is actionable only if the incidents to which complainant

has been subjected were "sufficiently severe or pervasive to alter the

conditions of [complainant's] employment and create an abusive working

environment." Harris v. Forklift Systems, Inc., 510 U.S. 17, 21 (1993);

see also Oncale v. Sundowner Offshore Services, Inc., 523 U.S. 75 (1998);

Cobb v. Department of the Treasury, EEOC Request No. 05970077 (March

13, 1997). To establish a prima facie case of harassment, complainant

must show that: (1) she is a member of a statutorily protected class

and/or was engaged in prior EEO activity; (2) she was subjected to

unwelcome verbal or physical conduct related to her membership in that

class and/or her prior EEO activity; (3) the harassment complained of

was based on her membership in that class and/or her prior EEO activity;

(4) the harassment had the purpose or effect of unreasonably interfering

with her work performance and/or creating an intimidating, hostile,

or offensive work environment; and (5) there is a basis for imputing

liability to the employer. See Roberts v. Department of Transportation,

EEOC Appeal No. 01970727 (September 15, 2000) (citing Henson v. City of

Dundee, 682 F.2d 897 (11th Cir. 1982)). Further, the harasser's conduct

is to be evaluated from the objective viewpoint of a reasonable person in

the victim's circumstances. Enforcement Guidance on Harris v. Forklift

Systems, Inc., EEOC Notice No. 915.002 (March 8, 1994).

Upon review of the record, we find that complainant failed to provide

sufficient evidence in the record to show that the cumulative incidents

she cites are sufficiently severe or pervasive to create a hostile work

environment. We note that we have already determined that complainant

was provided with a reasonable accommodation; the nurse with an injury

complainant alleged was treated more favorably was not similarly situated

to her; complainant's tour of duty was never changed; and complainant was

never issued a written counseling. Moreover, RMO1 denied stating that

"things happen when you file complaints," and there was insufficient

evidence to establish that RMO1 made such a statement. We also find

no persuasive evidence in the record to show that a reasonable fact

finder would find that any of the alleged harassment was motivated by

unlawful animus towards complainant's protected classes.2 Complainant

herself suggests in the record that RMO1 and RMO2 began harassing her

after she made a non-EEO complaint against RMO1 regarding her management

style sometime in 2006. Therefore, we find that complainant failed to

establish a prima facie case of harassment.

Finally, we note that complainant raises new allegations of discrimination

on appeal. Complainant is advised to initiate contact with an EEO

Counselor if she wishes to pursue the additional allegations she raises

for the first time on appeal. The Commission will not accept new claims

raised on appeal.

CONCLUSION

Accordingly, after a careful review of the record, including arguments

and evidence not specifically addressed in this decision, the agency's

final decision finding no discrimination is AFFIRMED.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0408)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the

policies, practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (S0408)

You have the right to file a civil action in an appropriate United States

District Court within ninety (90) calendar days from the date that you

receive this decision. If you file a civil action, you must name as the

defendant in the complaint the person who is the official agency head

or department head, identifying that person by his or her full name and

official title. Failure to do so may result in the dismissal of your

case in court. "Agency" or "department" means the national organization,

and not the local office, facility or department in which you work. If you

file a request to reconsider and also file a civil action, filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z0408)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

December 10, 2008

Date

1 An "individual with a disability" is one who: (1) has a physical

or mental impairment that substantially limits one or more major life

activities; (2) has a record of such impairment; or (3) is regarded as

having such an impairment. 29 C.F.R. � 1630.2(g). Major life activities

include, but are not limited to, caring for oneself, performing manual

tasks, walking, seeing, hearing, speaking, breathing, learning, and

working. 29 C.F.R. � 1630.2(i).

2 Here, we again assume without finding that complainant was a qualified

individual with a disability within the meaning of the Rehabilitation

Act.

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0120082881

U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION

Office of Federal Operations

P. O. Box 19848

Washington, D.C. 20036

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0120082881