Mary Ann Johnson, Complainant,v.Jo Anne B. Barnhart, Commissioner, Social Security Administration, Agency.

Equal Employment Opportunity CommissionApr 24, 2002
01A10467 (E.E.O.C. Apr. 24, 2002)

01A10467

04-24-2002

Mary Ann Johnson, Complainant, v. Jo Anne B. Barnhart, Commissioner, Social Security Administration, Agency.


Mary Ann Johnson v. Social Security Administration

01A10467

April 24, 2002

.

Mary Ann Johnson,

Complainant,

v.

Jo Anne B. Barnhart,

Commissioner,

Social Security Administration,

Agency.

Appeal No. 01A10467

Agency No. 98-0125-SSA

Hearing No. 170-99-8123X

DECISION

Complainant timely initiated an appeal from a final agency order

concerning her complaint of unlawful employment discrimination in

violation of Title VII of the Civil Rights Act of 1964 (Title VII), as

amended, 42 U.S.C. � 2000e et seq. The appeal is accepted pursuant to

29 C.F.R. � 1614.405. For the following reasons, the Commission vacates

the agency's final order.

The record reveals that during the relevant time, complainant was

employed as a Teleservice Representative (TSR) at the agency's Jersey

City, New Jersey, facility. Complainant and six other TSRs,<1> filed

formal complaints alleging that they were discriminated against on

the basis of religion (presumably various) when they were not granted

the accommodation of being permitted to earn religious compensatory

time in lieu of taking annual leave or leave without pay (LWOP) for

religious observances. Religious compensatory time is time earned

when an employees works additional time beyond the regular work hours.

Employees �bank� this time for later use.

At the conclusion of the investigation, complainants were provided

a copy of their investigative file and requested a hearing before an

EEOC Administrative Judge (AJ). The AJ issued one decision for all

complainants without a hearing finding no discrimination.

The AJ concluded that complainants failed to establish a prima facie

case of religious discrimination, finding that none identified their

�bona fide religious belief or have shown how such belief presented

a conflict with any employment requirement of the agency.� However,

�assuming such a conflict did exist, [the AJ found] that the Complainants

have failed to establish a prima facie case of discrimination based on

religion because the preponderant evidence of record does not show that

[complainants] were penalized in any way because of such conflict.�

Moreover, the AJ concluded that the agency proffered legitimate,

nondiscriminatory reasons for denying complainants the ability to earn

religious compensatory time. Namely, the managers of the Jersey City

Teleservice Center (TSC) state that they were directed, pursuant to

a national decision to curtail telephone traffic to its smaller TSC

facilities like Jersey City, to cancel credit and religious compensatory

time. In reaching this conclusion, the AJ noted that no complainant

was denied a leave request as an accommodation. The AJ further noted,

inexplicably, that complainants were allowed �a total of eight (8) pay

periods or sixteen (16) weeks to offset each occurrence of leave used

for religious observances,� which is the very thing complainants are

complaining they were not able to do.

The agency's final action implemented the AJ's decision. On appeal,

complainants contend, among other things, that the grant of summary

judgment was inappropriate because material facts remain in dispute and

the AJ did not correctly evaluate the record evidence. Specifically,

complainants argue that they were not permitted to �work off� time

used, that there were tasks available for compensatory time work, and

that a prima facie case is clearly established by the record evidence.

The agency stands on the record and requests that we affirm its final

action implementing the AJ's decision.

ANALYSIS

The Commission's regulations allow an AJ to issue a decision without

a hearing when he or she finds that there is no genuine issue of

material fact. This regulation is patterned after the summary judgment

procedure set forth in Rule 56 of the Federal Rules of Civil Procedure.

The U.S. Supreme Court has held that summary judgment is appropriate where

a court determines that, given the substantive legal and evidentiary

standards that apply to the case, there exists no genuine issue of

material fact. Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 255

(1986). In ruling on a motion for summary judgment a court does not

sit as a fact finder. Id. The evidence of the non moving party must

be believed at the summary judgment stage and all justifiable inferences

must be drawn in the non moving party's favor. Id. A disputed issue of

fact is "genuine" if the evidence is such that a reasonable fact finder

could find in favor of the non-moving party. Celotex v. Catrett, 477

U.S. 317, 322-23 (1986); Oliver v. Digital Equip. Corp., 846 F.2D 103,

105 (1st Cir. 1988). A fact is "material" if it has the potential to

affect the outcome of the case. If a case can only be resolved by

weighing conflicting evidence, summary judgment is not appropriate.

In the context of an administrative proceeding under Title VII, an AJ

may properly consider summary judgment only upon a determination that

the record has been adequately developed for summary disposition.

The courts have been clear that summary judgment is not to be used as

a "trial by affidavit." Redmand v. Warrener, 516 F.2d 766, 768 (1st

Cir. 1975). The Commission has noted that when a party submits an

affidavit and credibility is at issue, "there is a need for strident

cross-examination and summary judgment on such evidence is improper."

Pedersen v. Department of Justice, EEOC Request No. 05940339 (February

24, 1995).

After a careful review of the record, we find that the AJ erred when she

concluded that there was no genuine issue of material fact in this case.

As a threshold matter, the AJ needs to address whether all credit and

compensatory time was canceled or just religious compensatory time.

The record, while not conclusive on this issue, suggests that in fact

only religious compensatory time was canceled specifically, as there

is no evidence that any other type of credit or compensatory time was

canceled.<2> Moreover, the AJ concluded complainants were allowed to

pre-earn or post-make-up religious compensatory time during the time

in question, but such a conclusion is directly contrary to the very

basis of each complaint. Another example of the AJ resolving disputes

in favor of the agency, contrary to the law on summary judgment, is

that the agency has not contested whether complainants hold a bona fide

religious belief. Thus, the AJ should have presumed they do for purposes

of summary judgment.

The hearing process is intended to be an extension of the investigative

process, designed to �ensure that the parties have a fair and reasonable

opportunity to explain and supplement the record and to examine and

cross-examine witnesses.� See EEOC Management Directive (MD) 110, as

revised, November 9, 1999, Chapter 6, page 6-1; see also 29 C.F.R. ��

1614.109(d) and (e). �Truncation of this process, while material

facts are still in dispute and the credibility of witnesses is still

ripe for challenge, improperly deprives complainant of a full and fair

investigation of her claims.� Mi S. Bang v. United States Postal Service,

EEOC Appeal No. 01961575 (March 26, 1998). See also Peavley v. United

States Postal Service, EEOC Request No. 05950628 (October 31, 1996);

Chronister v. United States Postal Service, EEOC Request No. 05940578

(April 23, 1995). In summary, material facts remain in dispute.

Therefore, judgment as a matter of law for the agency should not have

been granted. Accordingly, the Commission vacates the agency's final

action and remands the matter to the agency in accordance with this

decision and the Order below.

ORDER

The agency shall submit to the Hearings Unit of the appropriate EEOC field

office the request for a hearing within fifteen (15) calendar days of

the date this decision becomes final. The agency is directed to submit a

copy of the complaint file to the EEOC Hearings Unit within fifteen (15)

calendar days of the date this decision becomes final. The agency shall

provide written notification to the Compliance Officer at the address set

forth below that the complaint file has been transmitted to the Hearings

Unit. Thereafter, the Administrative Judge shall issue a decision on the

complaint in accordance with 29 C.F.R. � 1614.109 and the agency shall

issue a final action in accordance with 29 C.F.R. � 1614.110.

IMPLEMENTATION OF THE COMMISSION'S DECISION (K0501)

Compliance with the Commission's corrective action is mandatory.

The agency shall submit its compliance report within thirty (30)

calendar days of the completion of all ordered corrective action. The

report shall be submitted to the Compliance Officer, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. The agency's report must contain supporting

documentation, and the agency must send a copy of all submissions to

the complainant. If the agency does not comply with the Commission's

order, the complainant may petition the Commission for enforcement

of the order. 29 C.F.R. � 1614.503(a). The complainant also has the

right to file a civil action to enforce compliance with the Commission's

order prior to or following an administrative petition for enforcement.

See 29 C.F.R. �� 1614.407, 1614.408, and 29 C.F.R. � 1614.503(g).

Alternatively, the complainant has the right to file a civil action on

the underlying complaint in accordance with the paragraph below entitled

"Right to File A Civil Action." 29 C.F.R. �� 1614.407 and 1614.408.

A civil action for enforcement or a civil action on the underlying

complaint is subject to the deadline stated in 42 U.S.C. 2000e-16(c)

(1994 & Supp. IV 1999). If the complainant files a civil action, the

administrative processing of the complaint, including any petition for

enforcement, will be terminated. See 29 C.F.R. � 1614.409.

STATEMENT OF RIGHTS - ON APPEAL

RECONSIDERATION (M0701)

The Commission may, in its discretion, reconsider the decision in this

case if the complainant or the agency submits a written request containing

arguments or evidence which tend to establish that:

1. The appellate decision involved a clearly erroneous interpretation

of material fact or law; or

2. The appellate decision will have a substantial impact on the policies,

practices, or operations of the agency.

Requests to reconsider, with supporting statement or brief, must be filed

with the Office of Federal Operations (OFO) within thirty (30) calendar

days of receipt of this decision or within twenty (20) calendar days of

receipt of another party's timely request for reconsideration. See 29

C.F.R. � 1614.405; Equal Employment Opportunity Management Directive for

29 C.F.R. Part 1614 (EEO MD-110), 9-18 (November 9, 1999). All requests

and arguments must be submitted to the Director, Office of Federal

Operations, Equal Employment Opportunity Commission, P.O. Box 19848,

Washington, D.C. 20036. In the absence of a legible postmark, the

request to reconsider shall be deemed timely filed if it is received by

mail within five days of the expiration of the applicable filing period.

See 29 C.F.R. � 1614.604. The request or opposition must also include

proof of service on the other party.

Failure to file within the time period will result in dismissal of your

request for reconsideration as untimely, unless extenuating circumstances

prevented the timely filing of the request. Any supporting documentation

must be submitted with your request for reconsideration. The Commission

will consider requests for reconsideration filed after the deadline only

in very limited circumstances. See 29 C.F.R. � 1614.604(c).

COMPLAINANT'S RIGHT TO FILE A CIVIL ACTION (R0900)

This is a decision requiring the agency to continue its administrative

processing of your complaint. However, if you wish to file a civil

action, you have the right to file such action in an appropriate United

States District Court within ninety (90) calendar days from the date

that you receive this decision. In the alternative, you may file a

civil action after one hundred and eighty (180) calendar days of the date

you filed your complaint with the agency, or filed your appeal with the

Commission. If you file a civil action, you must name as the defendant in

the complaint the person who is the official agency head or department

head, identifying that person by his or her full name and official title.

Failure to do so may result in the dismissal of your case in court.

"Agency" or "department" means the national organization, and not the

local office, facility or department in which you work. Filing a civil

action will terminate the administrative processing of your complaint.

RIGHT TO REQUEST COUNSEL (Z1199)

If you decide to file a civil action, and if you do not have or cannot

afford the services of an attorney, you may request that the Court appoint

an attorney to represent you and that the Court permit you to file the

action without payment of fees, costs, or other security. See Title VII

of the Civil Rights Act of 1964, as amended, 42 U.S.C. � 2000e et seq.;

the Rehabilitation Act of 1973, as amended, 29 U.S.C. �� 791, 794(c).

The grant or denial of the request is within the sole discretion of

the Court. Filing a request for an attorney does not extend your time

in which to file a civil action. Both the request and the civil action

must be filed within the time limits as stated in the paragraph above

("Right to File A Civil Action").

FOR THE COMMISSION:

______________________________

Carlton M. Hadden, Director

Office of Federal Operations

April 24, 2002

__________________

Date

CERTIFICATE OF MAILING

For timeliness purposes, the Commission will presume that this decision

was received within five (5) calendar days after it was mailed. I certify

that this decision was mailed to complainant, complainant's representative

(if applicable), and the agency on:

__________________

Date

1 All seven complaints were consolidated before the EEOC Administrative

Judge, who issued one decision. However, the agency issued separate

final actions and each appeal was docketed separately. See EEOC Appeal

Nos. 01A10464; 01A10465; 01A10466; 01A10468; 01A10469; and 01A10470

(________________, 2002).

2 We direct the AJ to more recent case law dealing with similar

issues of discrimination as applied to the privileges (i.e., overtime

and compensatory time) of employment. See Baum v Social Security

Administration, EEOC Appeal No. 01A05985 (March 21, 2002).