Marjorie J.,1 Complainant,v.Jeff B. Sessions, Attorney General, Department of Justice (Bureau of Alcohol, Tobacco, Firearms & Explosives), Agency.Download PDFEqual Employment Opportunity CommissionAug 7, 20180120162524 (E.E.O.C. Aug. 7, 2018) Copy Citation U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Office of Federal Operations P.O. Box 77960 Washington, DC 20013 Marjorie J.,1 Complainant, v. Jeff B. Sessions, Attorney General, Department of Justice (Bureau of Alcohol, Tobacco, Firearms & Explosives), Agency. Appeal No. 0120162524 Hearing No. 520-2014-00334X Agency No. ATF-2013-00490 DECISION The Equal Employment Opportunity Commission (EEOC or Commission) accepts Complainant’s appeal from the June 29, 2016 final agency decision (FAD) concerning her equal employment opportunity (EEO) complaint alleging employment discrimination in violation of Title VII of the Civil Rights Act of 1964 (Title VII), as amended, 42 U.S.C. § 2000e et seq. The Commission’s review is de novo. For the following reasons, the Commission AFFIRMS the FAD. BACKGROUND At the time of events giving rise to this complaint, Complainant worked as a Criminal Investigator/Special Agent, GS-1811-13, at the Agency’s Field Office in Hartford, Connecticut. Complainant entered duty at the Hartford Field Office in August 2008. In October 2012, Complainant was selected for the Certified Fire Investigator (CFI) program. The CFI program is a two-year training program that includes several weeks of work and examination of fire scenes to train agents to provide technical support, analysis, and assistance in fire origin, cause determination, and arson investigation. The CFI program is time-intensive, but participants are expected to balance the duties of their position and the responsibilities of the CFI program. 1 This case has been randomly assigned a pseudonym which will replace Complainant’s name when the decision is published to non-parties and the Commission’s website. 0120162524 2 Complainant alleged that she had conflict with her first-level supervisor (S1) since she started working for him in August 2008. Following her selection into the CFI program, Complainant claimed that S1 gave her a hard time and harassed her because he wanted a male selected for the CFI program. In January 2013, Complainant asked another supervisor about working fire scenes in Massachusetts because things were slow in Hartford. The supervisor stated that she would talk to S1. Complainant claimed that S1 confronted her and said he had no idea she was not getting fires. Complainant stated that she thought S1 knew that she had investigated only two fires as of January 2013. Complainant claimed that S1 purposefully failed to pursue avenues for her to investigate fires in other locations and refused to allow her to contact other fire departments and investigators to get the required number of fires to investigate. On January 30, 2013, while at training, Complainant alleged that S1 confronted her about her previous week’s work assignments. Complainant claimed that S1 had assigned her to conduct interviews in Massachusetts for another agent’s case, which she did. S1 confronted Complainant about that assignment and claimed that he told Complainant to work with the Hartford Fire Marshal’s Office, not to conduct interviews in Massachusetts. Complainant alleged that S1 demanded that Complainant provide a complete breakdown of her work schedule. In early-January 2013, Complainant alleged that S1 asked about the duty hours of the Hartford Fire Marshal’s Office. Complainant stated that they worked 7:00 a.m. to 5:00 p.m. four days a week. Complainant claimed that S1 informed her that she was to begin working 7:00 a.m. to 5:00 p.m. Monday to Friday because “we work ten-hour days.” Complainant requested clarification because she believed that she was to work eight-hour days and be available for two additional hours a day. Complainant claimed that she further noted that her readings and project work should be included in Law Enforcement Availability Pay (LEAP). Complainant alleged that S1 stated that he had never heard of any CFI candidate putting in for LEAP time for reading on nights and weekends. Complainant claimed that she left his office and learned from two other agents that they were permitted to count reading as LEAP time. Complainant later called S1 and informed him that agents could claim LEAP for their reading time. Complainant stated that S1 then responded that she could do so. Complainant alleged that S1 spoke to another agent and received clarification on the LEAP time issue. On February 1, 2013, Complainant claimed that S1 gave her a hard time over her use of her government-assigned vehicle (GOV) to drive to training. The training was scheduled for February 4-14, 2013, and was 300 miles away in Maryland. Complainant alleged that S1 told her that she should have flown to the training, but other employees had been allowed to drive their GOVs to farther distances for training. On February 19, 2013, Complainant advised S1 that she was going to Glock Transition training in Cape Cod, Massachusetts, and would be traveling on February 26, 2013. Complainant claimed that S1 emailed her saying that she should be able to get a day in at the Fire Department to catch up on her fires that day since it was only a two-hour drive from Hartford to Cape Cod. 0120162524 3 Complainant indicated to S1 that she was planning to work until 2:00 p.m., and then head to Cape Cod. Later that same day, Complainant claimed that S1 scheduled a mandatory meeting at 2:45 p.m. on February 26, 2013, regarding furlough activity. Complainant believed that S1 scheduled the meeting deliberately at that time so that she could not leave for training as she had previously planned. Complainant claimed that a male agent from her office was not present at the meeting. On February 25, 2013, Complainant alleged that she was called out to a late-night fire scene in Hartford by a Hartford Fire Marshal Officer. Complainant claimed that she attempted to call S1, but he did not answer. Complainant stated that she was at the scene for about three hours, and then returned home after 1:00 a.m. Complainant was called to another fire scene the next morning around 7:00 a.m. Complainant claimed that she called S1 later that morning and mentioned the fire from the previous night and the 7:00 a.m. fire. Complainant alleged that S1 questioned her reporting time and when she responded, replied he was only kidding. Complainant did not believe he was joking based on the tone of his voice. On March 5, 2013, Complainant stated that she was in the office at 9:00 a.m. correcting her travel voucher for the Glock Transition training. Complainant claimed that S1 approached her at 9:45 a.m., and asked why she was in the office. Complainant alleged that after she explained what she was doing, S1 became confrontational and said that since she had had so many issues with paperwork lately, nothing of hers was to leave the office until he had approved it. Complainant later tried to discuss the matter and other issues with S1 again, but Complainant claimed that he then began to question her work hours. Complainant alleged that S1 then instructed her to provide him with a Word document attached to an email every Friday telling him about all of the work she had done for the entire week, to include the exact hour she arrived at work and the exact hour she left work. Complainant claimed said that when she told S1 that she felt she was being accused of not working, S1 leaned forward and said that he thought that “[she went] out of [her] way to avoid work.” On March 10, 2013, Complainant claimed that she was called out to a fire in New Jersey. Complainant contacted S1 to ask if she could respond. Complainant alleged that S1 told her she could respond, but she could not stay overnight. Complainant called S1 later that night to inform him that they were wrapping up at the scene, but that they would have to go back again the next morning for additional work. Complainant claimed that S1 told her that she could not stay overnight. Complainant left the scene at approximately midnight, and arrived at home at approximately 1:30 a.m. Complainant emailed S1 around 7:00 a.m. that next morning to inform him that she was driving back to the fire scene in New Jersey. On March 11, 2013, Complainant claimed that she requested a voluntary permanent transfer to Newark Field Division, Woodland Park Field Office. The request was forwarded to the Boston Field Division. Complainant stated that she requested a transfer based on S1’s lack of support for completion of the CFI training requirements. On March 13, 2013, S1 submitted a response to the Acting Special Agent-in-Charge (SAC) at the Boston Field Division stating that granting Complainant’s request would negatively impact the Hartford Field Office’s arson investigation 0120162524 4 capabilities. On March 22, 2013, the Acting SAC transmitted Complainant’s request to the Deputy Assistant Director recommending that the request not be granted at the time. On March 15, 2013, Complainant requested a temporary assignment to the New Haven office in Connecticut. In the request, Complainant noted that she had contacted the EEO Office to file an EEO complaint regarding S1 and that she was now in fear of further retaliation and harassment by S1. Later that day, the Acting SAC denied Complainant’s request for temporary reassignment. The Acting SAC informed Complainant that her voluntary reassignment request was still being reviewed. On March 26, 2013, S1 informed Complainant that he was moving to Worcester, Massachusetts, and would be the head of the Division’s Arson Group. Complainant claimed that S1 told her that he would maintain contact with the Connecticut Fire Marshal’s Office and would be “keeping an eye on things in Connecticut.” Complainant believed that this was a veiled threat and that S1 would continue to “loom” over and harass her. Later that same day, Complainant claimed that S1 called her into his office to discuss a new assignment and her credit card receipts from the February 2013 fire training in Maryland. Regarding the credit card receipts, S1 asked Complainant if she traveled home on February 14 or February 15, 2013. Complainant stated that she explained to S1 that the fire course ended on February 14, 2013, and she traveled home on that day. Complainant claimed that S1 ordered her to change her time and attendance records (WebTA) to reflect a travel day on February 14, 2013, and a day of leave on February 15, 2013. Complainant alleged that S1 further instructed her to not alter any documents and to write a memorandum to the Special Agent-in-Charge regarding the misreported travel day and incorrect travel voucher. Complainant stated that she contacted two Agency program managers at Headquarters and two human resources officials to correct her WebTA and to pay back an overage of per diem paid to her based on the incorrect travel day. Complainant claimed that the next day, S1 chastised her for contacting individuals outside of her chain-of-command to correct the time records and travel voucher. Complainant stated that on March 28, 2013, she contacted additional Agency Headquarters personnel regarding the per diem overage, received instructions on how to pay the money back to the Agency, and mailed a check for $96.00 to Headquarters. Complainant alleged that S1 again scolded her for contacting Agency officials instead of using her chain-of-command. Complainant insisted, however, that she changed her WebTA as S1 had instructed and that she never altered her travel voucher. S1 reported the travel voucher and WebTA issues as well as Complainant’s failure to follow his instructions to one of Complainant’s second-level supervisors (S2-2). S2-2 referred the potential travel voucher/timesheet fraud and insubordination issues to the Agency’s Internal Affairs (IA) for an investigation. On March 29, 2013, the Acting SAC requested that Complainant be temporarily suspended from the CFI program based on allegations of misconduct and a pending IA investigation. That same day, Complainant received an email from S1 notifying her she was temporarily suspended from the CFI program effective immediately. On May 16, 2013, Complainant was removed from the CFI permanently as a result of the pending IA investigation. 0120162524 5 The Arson Enforcement Division Chief noted that a finding that Complainant engaged in the alleged conduct could adversely affect her ability to testify successfully as an expert witness. The Chief added that Complainant could apply for reinstatement once the investigation concluded. On June 7, 2013, Complainant’s voluntary transfer request was denied because she was found to be ineligible for the Agency’s voluntary transfer program due to the pending IA investigation. On April 25, 2013, Complainant filed a formal complaint alleging that the Agency discriminated against her on the bases of sex (female) and in reprisal for prior protected EEO activity as evidenced by multiple incidents including, inter alia, Complainant’s supervisor (S1) failed to provide her assistance to fulfill her Certified Fire Investigator (CFI) training requirements; S1 refused to allow Complainant to drive her government-assigned vehicle (GOV) to training; S1 changed Complainant’s duty hours to the same as the Hartford Fire Marshall’s Office to fulfill her training requirements; S1 denied Complainant a travel day for training; S1 became confrontational when inquiring about her travel voucher and accused her of avoiding work; her request for temporary duty to the New Haven Field Office was denied; she was not allowed overnight lodging after an assignment in New Jersey; she was chastised for correcting her travel voucher; she was temporarily suspended from the CFI program; and the Board declined to hear her request for a voluntary transfer. At the conclusion of the investigation, the Agency provided Complainant with a copy of the report of investigation (ROI) and notice of her right to request a hearing before an EEOC Administrative Judge (AJ). Complainant timely requested a hearing, but subsequently withdrew her request. The AJ remanded the complaint to the Agency for issuance of a final decision. The Agency issued a FAD pursuant to 29 C.F.R. § 1614.110(b). In the FAD, the Agency determined that the alleged incidents were insufficiently severe or pervasive to establish a hostile work environment. Further, the Agency concluded that there was no evidence that the conduct at issue was based on discriminatory or retaliatory animus. In particular, with regard to the denial of a temporary reassignment to New Haven Office, management officials stated that they denied the request because Complainant did not provide a sufficient justification for reassignment. Complainant’s second-level supervisors (S2-1 and S2- 2) both affirmed that Complainant did not characterize her problems with S1 as a hostile work environment and did not provide sufficient past events of discrimination or harassment. S2-1 and S2-2 stated that Complainant only indicated that she was fearful of future acts of retaliation and implied that she needed to be separated from S1. Management officials noted that S1 was already due to be transferred to Worcester on April 15, 2013, which would separate Complainant from S1 thereby making reassigning Complainant unnecessary. S2-1 added that he and the Acting ASAC conferred with Headquarters and that Headquarters agreed with their decision to deny the transfer. With respect to Complainant’s suspension and removal from the CFI program, S2-2 stated that he referred Complainant for an IA investigation when he learned that Complainant may have filed a fraudulent travel voucher for her Maryland fire training trip and a fraudulent WebTA 0120162524 6 record for the week of that trip. The Acting SAC confirmed that after he learned of the discrepancy between Complainant’s claimed travel day and actual travel day, he believed that Complainant may need to be subjected to an “integrity investigation” by IA and requested that Complainant be temporarily suspended from the CFI program until the investigation could be resolved. The Chief of the Agency’s Arson Enforcement Division removed Complainant from the CFI program because Complainant was under investigation by IA for veracity-related offenses that could negatively affect her ability to testify successfully in court. As to the denial of Complainant’s request for voluntary permanent transfer to New Jersey, the Program Analyst explained that, per Agency policy, an employee was not eligible for the voluntary transfer program if the employee was the subject of an IA investigation. The Program Analyst stated that Complainant was under IA investigation when Headquarters received her request for a voluntary transfer to New Jersey; therefore, the Board did not consider her request. The Agency further determined that there was no corroborative evidence that many of the other alleged incidents occurred as Complainant alleged. For example, there was no evidence that S1 failed to contact the Connecticut Fire Marshal’s Office or otherwise failed to help Complainant meet the CFI program requirements. In fact, the record showed that S1 allowed Complainant to complete approximately 145 hours of CFI training to help meet her goal of being accepted into the CFI program and laid out a specific plan to help her succeed in the program after she was accepted. The Agency noted that even though the plan did not go as they planned, it did not mean that S1 failed to help Complainant. Furthermore, regarding the issues associated with Complainant’s work hours; her government vehicle; travel vouchers; and denying her a travel day, the Agency found that those amounted to a supervisor taking reasonable steps to manage an employee in accordance with Agency policies and procedures and providing adequate coverage of assigned duties. The Agency concluded that Complainant failed to show that management’s reasons for its actions were pretextual. As a result, the Agency found that Complainant had not been subjected to discrimination, reprisal, or a hostile work environment as alleged. The instant appeal followed. CONTENTIONS ON APPEAL On appeal, Complainant reaffirms her claims that she was subjected to discrimination, reprisal, and a hostile work environment. Complainant contends that Agency officials gave contradictory reasons for their actions and that the record contains ample evidence of discriminatory and retaliatory animus. Complainant argues that she was subjected to a pattern of behavior over the course of eight months that eventually resulted in a change in her work conditions. Accordingly, Complainant requests that the Commission reverse the FAD. 0120162524 7 ANALYSIS AND FINDINGS Hostile Work Environment To establish a claim of harassment a complainant must show that: (1) she belongs to a statutorily protected class; (2) she was subjected to harassment in the form of unwelcome verbal or physical conduct involving the protected class; (3) the harassment complained of was based on her statutorily protected class; (4) the harassment affected a term or condition of employment and/or had the purpose or effect of unreasonably interfering with the work environment and/or creating an intimidating, hostile, or offensive work environment; and (5) there is a basis for imputing liability to the employer. See Henson v. City of Dundee, 682 F.2d 897 (11th Cir. 1982). Further, the incidents must have been “sufficiently severe or pervasive to alter the conditions of [complainant’s] employment and create an abusive working environment.” Harris v. Forklift Systems, Inc., 510 U.S. 17, 21 (1993). Therefore, to prove her harassment claim, Complainant must establish that she was subjected to conduct that was either so severe or so pervasive that a “reasonable person” in Complainant’s position would have found the conduct to be hostile or abusive. Complainant must also prove that the conduct was taken because of her protected classes. Only if Complainant establishes both of those elements, hostility and motive, will the question of Agency liability present itself. Here, Complainant asserted that based on her protected classes, management subjected her to a hostile work environment as evidenced by several incidents of what she believed to be discriminatory and retaliatory harassment. The Commission finds that Complainant has not shown that she was subjected to conduct sufficiently severe or pervasive to create a hostile work environment. Moreover, even assuming that the alleged conduct was sufficiently severe or pervasive to create a hostile work environment, Complainant failed to show that the Agency’s actions were based on discriminatory or retaliatory animus. The record reflects that the alleged incidents were more likely the result of routine supervision, managerial discipline, and general workplace disputes and tribulations. For example, with regard to her claims that S1 failed to support her CFI training requirements, S1 affirmed that he assisted Complainant in obtaining training by relieving Complainant from certain assignments and supported Complainant’s assignment with the Hartford Fire Department’s Fire Marshal’s Office. ROI, at 139-40. S1 stressed that he only asked Complainant to document her time and work so that he could track her progress and support her by knowing where and when she was working. Id. at 142. With respect to driving her GOV to training, S1 explained that Complainant requested authorization to travel to the CFIC Orientation in her GOV and visit an associate along the route. Id. at 131-32. S1 stated that he informed her that this was not allowed and that she needed to get supervisory authorization to travel using her GOV over 300 miles as specified in her travel orders. Id. at 132. Complainant was allowed to drive her GOV to attend the Orientation class. Id. 0120162524 8 As to the duty hour change, S1 asserted that it was important for Complainant to work the same hours as the Hartford Fire Marshal’s Office to build the partnership, gain fire scene investigative experience, and exploit all of the opportunities to successfully complete the CFI requirements. ROI, at 130. S1 advised Complainant that her tour-of-duty should be adjusted for such things as off-duty call-outs, training, and mission needs. Id. S1 asked that Complainant keep him notified and maintain a weekly training report to document her work. Id. at 130-31. With respect to the denial of her travel day, S1 explained that it was a two-hour drive from the Hartford Field Office to the training site. Id. at 128. S1 stated that he instructed Complainant to deduct the travel time from her scheduled training day on February 26, 2013, to cover the travel time and get some CFI training completed. Id. at 129. S1 added that Complainant was authorized the travel request to include per diem for her travel on February 26, 2013, to the training location. Id. Regarding the discussion about her travel voucher and WebTA, S1 affirmed that he discovered discrepancies in Complainant’s credit card statement and receipts. ROI, at 117. S1 discussed the matter with Complainant and learned that Complainant went home from training on February 14, 2013, but claimed February 15, 2013 as a travel day. Id. Complainant then wanted to amend her WebTA and travel documents, but S1 requested that she not do so until S1 received further guidance. Id. at 118. S1 stated that Complainant disregarded his instructions and contacted officials to amend her documents. Id. S1 stressed that he again asked Complainant to not contact anyone about the documents while he awaited guidance from the Boston Field Division, and to work these issues through her chain-of-command. Id. Complainant then contacted Agency Headquarters to correct her documents and pay restitution. S1 then sent Complainant another email directing her to not contact Agency officials to alter administrative documents and to use the chain-of-command to resolve these issues. Id. As to Complainant’s claim that S1 denied her request for overnight lodging, S1 stated that the messages he received on his phone and emails did not indicate any request for an overnight travel request. ROI, at 120-21. S1 affirmed that he received a message from Complainant at 7:30 p.m. stating that she had cleared the scene and then an email that he received the next morning indicating that she left at 11:56 p.m. Id. at 121. S1 could not recall receiving or disapproving a request for overnight travel. Id. Regarding the denial of Complainant’s request for temporary duty at New Haven, S2-2 affirmed that he advised Complainant that her request was denied because she provided no basis for her belief that she would be subjected to future harassment and reprisal. ROI, at 299. Additionally, S2-2 stated that the Boston Field Office had already begun preparing to transfer S1 to the Worcester office making Complainant’s temporary transfer request unnecessary. Id. at 299-300. With respect to Complainant’s temporary and permanent suspension from the CFI program, S2-1 affirmed that S1 informed him of potential employee misconduct by Complainant, including insubordination, travel voucher fraud, and timesheet fraud. ROI, at 250. S2-1 referred these matters to the Agency’s Office of Internal Affairs. Id. On March 21, 2013, S1 informed Complainant that she was being temporarily suspended from the CFI program based on the pending IA investigation. Id. at 218, 220. 0120162524 9 Complainant was subsequently permanently removed from the CFI program by the Arson Enforcement Chief because of the investigation into travel voucher and WebTA issues. Id. at 217. Finally, as to her voluntary transfer request, the Acting SAC stated that he initially recommended that Complainant’s request be denied based on staffing shortages and the need for a CFI in Connecticut. ROI, at 209. Ultimately, Complainant’s request was denied because she was ineligible to participate in the voluntary transfer request program because of the pending investigation into her alleged misconduct. Id. at 214. The Commission concludes that Complainant has not shown that she was subjected to a discriminatory or retaliatory hostile work environment. Moreover, to the extent Complainant claimed that she was subjected to disparate treatment, the Commission finds that, as discussed above, Complainant has not demonstrated that the Agency’s explanation for its actions was pretext for discrimination or reprisal. As a result, the Commission finds that Complainant was not subjected to discrimination, reprisal, or a hostile work environment as alleged. CONCLUSION After a review of the record in its entirety, including consideration of all statements submitted on appeal, it is the decision of the Equal Employment Opportunity Commission to AFFIRM the Agency’s final decision because the preponderance of the evidence of record does not establish that discrimination occurred. STATEMENT OF RIGHTS - ON APPEAL RECONSIDERATION (M0617) The Commission may, in its discretion, reconsider the decision in this case if the Complainant or the Agency submits a written request containing arguments or evidence which tend to establish that: 1. The appellate decision involved a clearly erroneous interpretation of material fact or law; or 2. The appellate decision will have a substantial impact on the policies, practices, or operations of the Agency. Requests to reconsider, with supporting statement or brief, must be filed with the Office of Federal Operations (OFO) within thirty (30) calendar days of receipt of this decision. 0120162524 10 A party shall have twenty (20) calendar days of receipt of another party’s timely request for reconsideration in which to submit a brief or statement in opposition. See 29 C.F.R. § 1614.405; Equal Employment Opportunity Management Directive for 29 C.F.R. Part 1614 (EEO MD-110), at Chap. 9 § VII.B (Aug. 5, 2015). All requests and arguments must be submitted to the Director, Office of Federal Operations, Equal Employment Opportunity Commission. Complainant’s request may be submitted via regular mail to P.O. Box 77960, Washington, DC 20013, or by certified mail to 131 M Street, NE, Washington, DC 20507. In the absence of a legible postmark, the request to reconsider shall be deemed timely filed if it is received by mail within five days of the expiration of the applicable filing period. See 29 C.F.R. § 1614.604. The agency’s request must be submitted in digital format via the EEOC’s Federal Sector EEO Portal (FedSEP). See 29 C.F.R. § 1614.403(g). The request or opposition must also include proof of service on the other party. Failure to file within the time period will result in dismissal of your request for reconsideration as untimely, unless extenuating circumstances prevented the timely filing of the request. Any supporting documentation must be submitted with your request for reconsideration. The Commission will consider requests for reconsideration filed after the deadline only in very limited circumstances. See 29 C.F.R. § 1614.604(c). COMPLAINANT’S RIGHT TO FILE A CIVIL ACTION (S0610) You have the right to file a civil action in an appropriate United States District Court within ninety (90) calendar days from the date that you receive this decision. If you file a civil action, you must name as the defendant in the complaint the person who is the official Agency head or department head, identifying that person by his or her full name and official title. Failure to do so may result in the dismissal of your case in court. “Agency” or “department” means the national organization, and not the local office, facility or department in which you work. If you file a request to reconsider and also file a civil action, filing a civil action will terminate the administrative processing of your complaint. RIGHT TO REQUEST COUNSEL (Z0815) If you want to file a civil action but cannot pay the fees, costs, or security to do so, you may request permission from the court to proceed with the civil action without paying these fees or costs. Similarly, if you cannot afford an attorney to represent you in the civil action, you may request the court to appoint an attorney for you. You must submit the requests for waiver of court costs or appointment of an attorney directly to the court, not the Commission. 0120162524 11 The court has the sole discretion to grant or deny these types of requests. Such requests do not alter the time limits for filing a civil action (please read the paragraph titled Complainant’s Right to File a Civil Action for the specific time limits). FOR THE COMMISSION: ______________________________ Carlton M. Hadden’s signature Carlton M. Hadden, Director Office of Federal Operations August 7, 2018 Date Copy with citationCopy as parenthetical citation